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Model specific boards => Golf mk8 => Topic started by: valentino on 30 May 2021, 14:37

Title: latest software?
Post by: valentino on 30 May 2021, 14:37
Just checked and the software on my MK8 ends in a number 6. Is that the latest and if not is there any advantage to getting it updated?
Thanks
Title: Re: latest software?
Post by: Kenis on 30 May 2021, 18:23
This thread is really useful and Fred has put a table on (p20) with hardware/software/build week variations. Latest seems best, but it’s hardware specific based on the back and forth on here.

https://www.golfgtiforum.co.uk/index.php?topic=287277.0
Title: Re: latest software?
Post by: valentino on 30 May 2021, 19:32
Thanks for that, interesting read
Title: Re: latest software?
Post by: fredgroves on 30 May 2021, 19:32
Yeah check that thread out and the magic table.

The highest version numbers are for the newest hardware, but there is a parallel development line for older hardware.

Yes, I am talking about current year manufactured cars and "older hardware"... if you can believe that.

The only way you are getting a software upgrade is via a dealer and the only way they are doing it is if you have a fault that they think is fixed by it.

Welcome to VW 2021.
Title: Re: latest software?
Post by: valentino on 31 May 2021, 11:02
Thanks Fred
Title: Re: latest software?
Post by: valentino on 24 June 2021, 18:04
Just got updated today to 1668. Fingers crossed that it works smoothly
Title: Re: latest software?
Post by: Foxy367 on 24 June 2021, 20:15
Was it done voluntarily or to fix a fault?
Title: Re: latest software?
Post by: valentino on 25 June 2021, 10:56
When i ordered the car, i was assured that it would have the latest software, and it came with 1666, so i complained, and it was updated to comply with what was initially said. I did have a couple of faults with the 1666, one was rear lights not working, and one were parking sensors stopped working. also had a warning of air pressure loss in a tyre. Dropped the car off at the garage at 10am, and job completed after a couple of hours. Wait to see now if any faults occur
Title: Re: latest software?
Post by: TommyCockles on 25 June 2021, 12:31
I pick up my new Mk 8 GTI tomorrow  :smiley:.  When I bought the car I was pleased to see that the hardware was the D version and the software was on 1788 but being a bit of a techie and having seen on here that there was an 1803 I asked if they would be so kind as to update to 1803.

Initially said that they would only update the software if there was a problem that required the update. My argument of course was that an update to the latest version may mitigate any potential issues from arising!  Anyway after a bit of persuasive persistence I've just received and email from them with the following photo attached so naturally happy with the outcome. Hopefully most of the issues have been ironed out with the D hardware and 1803 software!

(https://i.postimg.cc/d1kt7pMf/1803.jpg) (https://postimg.cc/phvt40LQ)
Title: Re: latest software?
Post by: fredgroves on 25 June 2021, 22:13
Had much luck with that valentino?

Mine is still buggy even on 1668.... And the keyless upgrade still doesn't work either.
Title: Re: latest software?
Post by: valentino on 26 June 2021, 08:52
Hi Fred, only been out a couple of times, but so far, so good. Will keep you updated. Whats the Keyless upgrade?
Title: Re: latest software?
Post by: fredgroves on 26 June 2021, 16:27
To try and make unlock on approach work... All of the time.
Title: Re: latest software?
Post by: valentino on 26 June 2021, 18:15
Mine seems to do it most of the time. Wish you were able to use the mobile phone instead of the key fob, like BMW have introduced
Title: Re: latest software?
Post by: Relishy57 on 26 June 2021, 19:12
I’ve had some issues with the keyless entry, wasn’t sure if it was because I had put a silicone case on as scratched the key case in first 2 days.
Love driving the car but this is definitely taking the shine off for a car which has glitches not seen in a Mk 7 which I had for 5 years. I bought in May 21 hoping any new issue problems would have been resolved by then.
Why haven’t VW asked all cars to be recalled and updated? Is it because these updates are not fixing the problems.
Title: Re: latest software?
Post by: Wrex22 on 27 June 2021, 00:50
I’m in a mid May build date car running 1803 and having software issues. I believe 1803 is the latest version so I don’t know what VW if there is no new version to update it to  :undecided:
Title: Re: latest software?
Post by: Woeisme on 27 June 2021, 01:23
I’m in a mid May build date car running 1803 and having software issues. I believe 1803 is the latest version so I don’t know what VW if there is no new version to update it to  :undecided:
What issues are you having Wrex? I’ve a clubsport on order and I will not be happy in the slightest if it doesn’t do what it says on the tin. I thought the problems had been resolved with the updated unit and newer software.

Title: Re: latest software?
Post by: Colh on 27 June 2021, 08:11
Do any of these updates fix the climate sync problem - its doing my head in now.

Also, has anyone had any luck with the infotainment doing something simple like...just playing the radio automatically like last time I was in the car?  Or stopping wireless Apple CarPlay overriding the radio when someone's using their phone?
Title: Re: latest software?
Post by: Dave1rs on 27 June 2021, 14:07
I personally think it’s all down to how well the technician updating your car understands the system,I’m still on 1664(the first software),they updated the bits that were not working and it now runs fault free.
Title: Re: latest software?
Post by: Wrex22 on 27 June 2021, 14:20
I’m in a mid May build date car running 1803 and having software issues. I believe 1803 is the latest version so I don’t know what VW if there is no new version to update it to  :undecided:
What issues are you having Wrex? I’ve a clubsport on order and I will not be happy in the slightest if it doesn’t do what it says on the tin. I thought the problems had been resolved with the updated unit and newer software.

Travel mode set to right hand drive in settings.
Apple CarPlay randomly had a black screen and I have to restart the car.
Speed signs showing in kph.
Walk up unlock sometimes doesn’t work
Rear camera occasionally states there’s an error and just shows the parking sensor screen instead.
General lagginess to the infotainment system.

Only had it 2 weeks. Got in booked in with the dealer in a couple of weeks. But like I said if 1803 is the latest software I don’t know what they can actually do
Title: Re: latest software?
Post by: Foxy367 on 28 June 2021, 07:17
How quickly did the faults manifest themselves? Were they there from pretty much day one? I personally have turned keyless entry off for now anyway as I hardly use it in my wife’s car
Title: Re: latest software?
Post by: Wrex22 on 28 June 2021, 11:01
How quickly did the faults manifest themselves? Were they there from pretty much day one? I personally have turned keyless entry off for now anyway as I hardly use it in my wife’s car

Everything seemed fine at first, then errors and faults in the software have progressively appeared. I have no idea why.
Title: Re: latest software?
Post by: valentino on 23 July 2021, 18:23
After having my software updated to 1668, everything at the moment seems to be fine. One thing that happened whilst driving north to Scottish Borders---Voice control activated itself, my fingers were now where near the button, she announced places to eat in London--made me smile.
Title: Re: latest software?
Post by: SammyD on 23 July 2021, 19:43
In this video, the dash is showing a large red 'M' next to the gear number.  Do other see this?  I haven't seen it yet? 

Running 1668.

https://youtu.be/6tQyVJq1ORg?t=545
Title: Re: latest software?
Post by: SRGTD on 23 July 2021, 20:56
In this video, the dash is showing a large red 'M' next to the gear number.  Do other see this?  I haven't seen it yet? 

Running 1668.

https://youtu.be/6tQyVJq1ORg?t=545

If you look closely you’ll see presenter in the video manually changing gear using the paddle shifters on the steering wheel. In my Polo GTI+ which is DSG, when you manually change gear, the gear indicator on the instrument display is preceded by an ‘M’.
Title: Re: latest software?
Post by: fredgroves on 24 July 2021, 08:10
You only see M if you are in sport mode (gear lever flicked to S) and then you use the paddles to enable manual mode. Then you get the manual gear indicator.
Title: Re: latest software?
Post by: SammyD on 28 July 2021, 00:38
I am certainly getting confused with this digital dashboard...

I have done 3500 miles in my CS, with many done by selecting Sport using the D/N/S selector and then manually shifting gears, but I have never seen the big red 'M' next to each number in the centre dial as per the video: https://youtu.be/6tQyVJq1ORg?t=545

When I select Sport from the centre console I simply get the gear notification in the bottom left hand corner under the left hand gauge in white.  If I then shift up using the paddles the numbers go from S to M, eg: S2, S3, M4, M5.

Then this evening when driving home and going through all the different views, I seemed to get stuck on the Lap Timer in the centre dial.  After a few minutes of trying to cycle back to the rev counter, I managed to lose the Lap Timer but I can no longer get the main 'GTI' Rev Counter with the hexagon graphics!!

I am only getting simple options of Fuel Consumption, ACC, and a small very standard MPH reading.  No GTI Rev Counter and no Lap Timer.

I've been through the Setup menus that reside in the left and right gauge views, but as far as I can see these only apply to these side gauges and not the centre one.

What am I missing?!!?  :embarrassed: :sad:

Running 1668
Title: Re: latest software?
Post by: Foxy367 on 28 July 2021, 09:23
When you say buggy is it lags in the infotainment or something else?

I managed to book mine in after my hols. Went back out to the car and the SOS issue had cleared but we will see next time it changes comms mast (or whatever it is that causes it to drop signal).

Seeing so many people rejecting their cars due to ongoing issues is concerning lets hope I don't have to go down that route on what is otherwise a fantastic car.
Title: Re: latest software?
Post by: king monkey on 28 July 2021, 09:40
Yeah there seem to be a few on the R forum who have either rejected the car or have been given 6 months for the software to improve before they reject it. It’s a bizarre situation for a huge company to be in. Just don’t understand why they just didn’t make sure the software was spot on before releasing the car. Surely they’ve employed a proper cutting edge company to develop it? Obviously not.
Title: Re: latest software?
Post by: SRGTD on 28 July 2021, 10:22
Yeah there seem to be a few on the R forum who have either rejected the car or have been given 6 months for the software to improve before they reject it. It’s a bizarre situation for a huge company to be in. Just don’t understand why they just didn’t make sure the software was spot on before releasing the car. Surely they’ve employed a proper cutting edge company to develop it? Obviously not.

I think that because the initial date for the mk8 going on sale was delayed due to software issues, it would have been embarrassing for VW to extend that delay further to ensure sufficient time to fully correct and test software changes / fixes prior to opening the order books. I dare say VW felt that the cost of lost sales through an extended delay would be too great compared to the cost retrospectively fixing the software issues - factory production facilities would’ve also all been geared up to build the mk8 - so VW would’ve taken the decision to open the order books, build the cars and fix software issues retrospectively. IMO I think that may prove to be quite a costly exercise for VW in terms of frustrated and dissatisfied customers and negative press, which could do potential harm to the VW brand.

It might be that the vast majority of mk8 owners are happy with their cars. We only get to read of issues experienced by forum members and the ‘noise’ around software issues on forums may not be representative of the wider mk8 Golf ownership (although I suspect it is). With any new car, it’s likely there’ll be some teething problems. However, I can’t remember there being as many teething problems discussed on forums with the mk7 when it was launched.

It’s a shame, because it seems the mk8 is great dynamically, but is being let down by less than perfect software. :sad:

Title: Re: latest software?
Post by: fredgroves on 28 July 2021, 10:24
They developed the software themselves... they used to subcontract it but VAG decided to setup their own software division...from scratch.

Then the software wasn't ready, they knowingly launched the Mk8 (and other VAG cars including the ID3) with untold problems. In their mind delays for a new model would be more costly than reputational damage....

Thats all fine, all software has problems but its the way they are handling it. What they should be doing is being open and transparent about the issues and have organised recall programmes to deal with it... but no. Smoke and mirrors and denying problems and pretending they are specific to individual customers not systemic across their software ecosystem.

Title: Re: latest software?
Post by: king monkey on 28 July 2021, 13:20
Fred I agree that it’s the way it’s being handled and I’m not an owner yet!

SRGTD the potential harm to the brand could be huge, I agree. This is broadly a forum of die hard Vw fans too so if we feel it….
Title: Re: latest software?
Post by: Boothy1979 on 05 August 2021, 22:05
So, I have started to get a little peed off with this software rubbish. The other day I got into the car and apple car play loaded up but when I played any tracks the sound came out of my phone. Checked my phone was linked to the car and it was but couldn’t solve it. Got to where I was going parked up and came back to the car two hours later, thinking it will have sorted itself out, but no, carried on doing the same thing. Had to totally delete the phone from the system and linked it back up. Then today, I set off to drop the kids at a sports school. The journey there took 20 mins. Parked up and engine off. Drop kids off and back into the car to do the 20 min return trip and the whole journey there and back the screen just said ‘loading’. It seems fine now but these faults are becoming too often. I would book it in but what’s the point as I’m only one update behind the latest one and people on here are saying that hasn’t sorted much. I had a 2019 Ford Focus before this and that never missed a beat on the infotainment. It’s the most frustrating part of this car because other than that I absolutely love it.