Quote from: Guy on 25 March 2011, 10:33They are getting back to apex... its like friggin chinese whispers... took me pointing it out to them for them to realise... its like comparing apples with springs I am also HATING the fact that they call me 'mate' about 50 times a minute on the phone If you do this, don't do this.Sorry mate.... I only found what you were after by the product not the supplier, didn't think you'd get this sort of problem mate. Well mate, I hope they sort it out quickly pal as I'm sure Chuff is keen to get this finished and move on mate, then you can get on with your gear linkages mate, wish you weren't so far away pal as I would come and help with it mate. What's next on the list after that mate?
They are getting back to apex... its like friggin chinese whispers... took me pointing it out to them for them to realise... its like comparing apples with springs I am also HATING the fact that they call me 'mate' about 50 times a minute on the phone If you do this, don't do this.
the part number we need shame its on the wrong spring the feint part number ( 10102 )
Quote from: SoundillusioN on 25 March 2011, 20:17 Guy should challenge them by saying he has paid a professional for the labour so far and will cost more now due to time being wasted. Funny you should say that as heis a CUSTOMER of mine. but i cameclean today after they asked which garage to send the springs too In fairness -APEX have been dicking them about - Euro have been great, listened to me a LOT, and only asked questions from the supplier.After 9 pictures, and assoicated measurements it would seem we have 60mm rear springs which have a tighter wound spring hence not fitting the spring plates Shame it took 3 days and god knows how many calls and emails. springs would have been on by now otherwise
Guy should challenge them by saying he has paid a professional for the labour so far and will cost more now due to time being wasted.
Quote from: Chuff on 25 March 2011, 20:28Quote from: SoundillusioN on 25 March 2011, 20:17 Guy should challenge them by saying he has paid a professional for the labour so far and will cost more now due to time being wasted. Funny you should say that as heis a CUSTOMER of mine. but i cameclean today after they asked which garage to send the springs too In fairness -APEX have been dicking them about - Euro have been great, listened to me a LOT, and only asked questions from the supplier.After 9 pictures, and assoicated measurements it would seem we have 60mm rear springs which have a tighter wound spring hence not fitting the spring plates Shame it took 3 days and god knows how many calls and emails. springs would have been on by now otherwise shame you had to come clean about it... but after all your efforts at least we got to the bottom of it... even if we could have told them that from the start!
What a faff, glad you guys are getting there though. Looking forward to seeing the beast rolling again.Nick
Quote from: Guy on 25 March 2011, 21:01Quote from: Chuff on 25 March 2011, 20:28Quote from: SoundillusioN on 25 March 2011, 20:17 Guy should challenge them by saying he has paid a professional for the labour so far and will cost more now due to time being wasted. Funny you should say that as heis a CUSTOMER of mine. but i cameclean today after they asked which garage to send the springs too In fairness -APEX have been dicking them about - Euro have been great, listened to me a LOT, and only asked questions from the supplier.After 9 pictures, and assoicated measurements it would seem we have 60mm rear springs which have a tighter wound spring hence not fitting the spring plates Shame it took 3 days and god knows how many calls and emails. springs would have been on by now otherwise shame you had to come clean about it... but after all your efforts at least we got to the bottom of it... even if we could have told them that from the start! I dread to think what my phone bill is going to be like - after i refused to "await" yet another call back - still - sure my wagon will be extra speically shiney Quote from: Horney on 25 March 2011, 21:01What a faff, glad you guys are getting there though. Looking forward to seeing the beast rolling again.NickIf i gotta take the front off again, it might be cubing along again
and Yes, they are sending out a Full set - just incase
