Has anyone handed their car back to the dealer? I have finally lost patience with them and emailed them yesterday asking them to take the car back and settling my finance. I hsve checked on WBAC and my car is valued at £22500 and Cazoo was £25300 - this doesn't account for any extras I have such as sunroof and IQ headlights.
He replied and said he would look into it but may need to speak to VW (presumably to offset any negative) but would this be VW or VWFS? I'd rather not go down the rejection route but it sounds like this is what he is suggesting?
List of problems with my car are:
Front drivers seat: squeaks/makes a noise when you sit in it - was told they MAY be able to order a new seat base - awaiting a call from service department regarding this.
Infotainment unit: sometimes it will log me out and will not let me log back in without doing a reset of the unit, removing the user profile and car from the WeConnect app and starting over again, last time I was locked out of the vehicle for five days.
Issues with speaker: Service advised speaker was faulty, has been changed but still crackles/pops - went in again yesterday and unable to diagnose. Dealer thinks the OCU update may fix this but not sure - I have been told to monitor.
Doors: a number of doors make a creaking noise when driving - the technician applied lubricant however I am yet to see if this will resolve the issue.
ACC and other related issues: Adaptive Cruise Control slowing cars down etc. My car on numerous occasions has tried to slow me down for no reason despite the road being empty etc. I have had this since day one and as of yet there is no resolution. I am told a software update may be released in Q4 however that obviously remains to be seen.
Issues with SOS call feature: On many occasions my car loses its 'signal' and I lose access to the location and internet as well as access to the sat nav which can sometimes be unavailable for a considerable amount of time, sometimes until I restart the car, the Service tech advised me this may be due to a number of issues but I just need to wait for a software update.