Author Topic: Online Digital Manual Unavailable  (Read 1366 times)

Offline jh_97

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Online Digital Manual Unavailable
« on: 29 January 2024, 12:23 »
Anyone else getting this error whilst entering their VIN for the digital manual?
"Unfortunately, your digital manual cannot be shown at this moment."
2018 GTI PP DSG, Pure White, graphite Sevilles, Art Velours

Offline Jace

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Re: Online Digital Manual Unavailable
« Reply #1 on: 29 January 2024, 12:53 »
Have you got a link to the location where you enter it ?
2018 Golf R 7.5 Estate > Full Revo stg2 set up

Offline jh_97

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2018 GTI PP DSG, Pure White, graphite Sevilles, Art Velours

Offline Rudedog

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Re: Online Digital Manual Unavailable
« Reply #3 on: 29 January 2024, 13:23 »
Works for me - don't like to new look to it though - the previous version was easier to navigate.
2019 Golf GTi PP DSG, Isaac Blue.

Offline Scottie-gti

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Re: Online Digital Manual Unavailable
« Reply #4 on: 29 January 2024, 16:45 »
Anyone else getting this error whilst entering their VIN for the digital manual?
"Unfortunately, your digital manual cannot be shown at this moment."


I’m also getting the (Unfortunately, your digital manual cannot be shown at this moment message)

Offline Adam T7

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Re: Online Digital Manual Unavailable
« Reply #5 on: 29 January 2024, 18:17 »
Ditto
MY2019 GTI Mk 7.5 Performance. DSG, 5 Door, Rear Camera, Climate Windscreen and Rear Window Factory Tints, Indium Grey.

Offline Rudedog

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Re: Online Digital Manual Unavailable
« Reply #6 on: 29 January 2024, 21:09 »
Still works for me.

Maybe try the version I'm used to which is the same but laid out slightly differently (better).

https://userguide.volkswagen.de/public/vin/login/en_GB

2019 Golf GTi PP DSG, Isaac Blue.

Offline jh_97

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Re: Online Digital Manual Unavailable
« Reply #7 on: 29 January 2024, 22:04 »
Still works for me.

Maybe try the version I'm used to which is the same but laid out slightly differently (better).

https://userguide.volkswagen.de/public/vin/login/en_GB

Still gives me an error :(
2018 GTI PP DSG, Pure White, graphite Sevilles, Art Velours

Offline Vwjap

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Re: Online Digital Manual Unavailable
« Reply #8 on: 01 February 2024, 15:55 »
Got a funny feeling you can only view the manual if your car is under 5 years old, I lost access last year to mine (2017)

Offline jh_97

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Re: Online Digital Manual Unavailable
« Reply #9 on: 01 February 2024, 20:26 »
That's ridiculous if that's true... Although this kind of stuff is getting less and less surprising these days.

Tbf Adam T7 above has a 2019 and it also isn't working for them? I need to email a dealership about my upcoming service, I'll ask and see if they know
2018 GTI PP DSG, Pure White, graphite Sevilles, Art Velours