It's really not a wonder that VW dealers score badly. What is it with them. They seem completely disconnected from what their customers actually want, as is evidenced by their latest showings in the tabloid auto press surveys. We don't want arrogance, all we want is a little bit of attention, attentiveness and honesty. Seriously, it's not that hard. I like VW product, but to avoid the bullsh!t, I had to order via a broker. My servicing will all be through one of the few remaining service centres, MJ Warner in Herts and not one of the big boys. They can go f**k themselves.
