Cracked sunroof surround

[C3PO]

Update, so now repaired and all seems well. Interestingly the bodyshop had 2 Mark 7.5s to repair...mine and an R. Dealership seen a few recently. Such a shame. Good luck to others in getting this resolved.

[Watts]

Update, so now repaired and all seems well. Interestingly the bodyshop had 2 Mark 7.5s to repair...mine and an R. Dealership seen a few recently. Such a shame. Good luck to others in getting this resolved.

Great you have it sorted and are happy . Touchwood, mine was done in September with no issues since.

[C3PO]

Yes happy and hopefully will last longer than the factory fit item

[CookieMonsterGTi]

Fingers crossed the fix works as expected for everyone.

Got mine back just over a week ago.

The garage (authorised repair centre) said they don’t want to do another one. They have done a few recently and from what I understand it’s a pretty big job in terms of time but apparently VW have a different view on how long it should take. Thankfully the garage took the time needed rather than rushing it to meet the allocated time.

[Watts]

Great that you got yours sorted successfully too, CookieMonster

Mine was in for four days.

[C3PO]

Well that was short lived in terms of a fix. Approached the car yesterday and one of the side pieces was sticking in the air, turns out its not bonded properly so back its gone. Fair play to VW no arguments....think the bodyshop have some explaining to do especially as they decided to drive my car above the speed limit on the way back to the bodyshop (good old we connect) so now have a failed repair and some serious explaining to do. Will update next week once I know more, meanwhile have a new polo with a panoramic sunroof and they have now change the design...I wonder why

[SRGTD]

Well that was short lived in terms of a fix. Approached the car yesterday and one of the side pieces was sticking in the air, turns out its not bonded properly so back its gone. Fair play to VW no arguments....think the bodyshop have some explaining to do especially as they decided to drive my car above the speed limit on the way back to the bodyshop (good old we connect) so now have a failed repair and some serious explaining to do. Will update next week once I know more, meanwhile have a new polo with a panoramic sunroof and they have now change the design...I wonder why

The mk8 Golf also has the new design sunroof too - check out reply #101 in the thread at the link below;

http://www.golfgtiforum.co.uk/index.php?topic=287258.msg2636828#msg2636828

[Watts]

That's a real shame C3PO, I hope they sort it promptly for you. Cheeky buggers with the driving of your car in that way, I hope you get a proper apology from them, disgraceful.

[C3PO]

Hi, so after a week I now have my car back. The bodyshop advised that the panel did not bond which is why it came loose so have started again. The person who drove my vehicle above the speed limit has apologised both in person and writing, plus the director has written an apology so it seems they are sorry. I did then find out that in quality controlling the vehicle they noticed a couple of small scratches on the windscreen so replaced it foc with a genuine VW windscreen. Hoping that's the end of it now. Next to book in for polish and ceramic coating to keep it pristine. Good luck to those who either have a fault and waiting repair or waiting for it to fail. The dealership had 4 this week alone 

[Watts]

I hope that's all sorted for you now, the new windscreen was a bonus! I stopped at my dealer a few days ago and there was a MK8 there that looked like it was having something done in the sunroof/windscreen area - the sunroof was open and covered up.