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Model specific boards => Golf mk7 => Golf mk7 GTD/TDI => Topic started by: Websta24 on 19 June 2015, 09:49
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HI All,
Just a quick one, I've been waiting for my GTD since the order was placed on Jan 28th. I have had 3 emails/texts telling me the order has moved to Stage 2 (despite being on stage two for 3 months) and heard absolutely nothing since!!!!
I spoke to the dealer again the other day and i think he got the impression i was calling him a liar and that the order hadn't been placed. After this, he sent me a screenshot of his P/O in the system.....There are a couple of dates written on his POS system and I just wondered if anyone has any idea if the "Original date" is the expected delivery date?!?
Order date: 28-1-2015
Required Date: 20-4-2015
Original Date - 8-8-2015
The acceptance Date is written as 16-2-2015 so it cant be the whole allocation jobby either!#
JUST GIVE ME MY CAR DAMMMIT
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My order placed, deposit paid, on 16th. April and now showing as stage 2, 'with the factory'.
Note to Twickenham VW : an occasional e-mail to say 'thank you for being patient' would allay fears that my order has been lost.
Hoping for September delivery but now beginning to think it might be delayed. :undecided:
Having agreed a deal with my current car going in part exchange i'm extra concerned that it doesn't get damaged or the service light comes on in the next three months.
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My order placed, deposit paid, on 16th. April and now showing as stage 2, 'with the factory'.
Note to Twickenham VW : an occasional e-mail to say 'thank you for being patient' would allay fears that my order has been lost.
Hoping for September delivery but now beginning to think it might be delayed. :undecided:
Having agreed a deal with my current car going in part exchange i'm extra concerned that it doesn't get damaged or the service light comes on in the next three months.
That's what I'm worried about, if say my car takes 6 months to arrive, in that time I may need new tyres, service etc all expense to me that I wouldn't of had with the new car, so that's a bit hard to swallow :undecided:
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4 months was good going before (assuming that you didn't manage to get a cancelled order or a stock car from the UK).... these days it looks like its at least 5.5 months plus....
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Mine is a new order placed on 01.05.15 - Tracker update today is that the car is built and at Stage 5a - left the factory. I ordered it with being told to allow 19 weeks as I will register it as a 65 plate, so it's going to be here well in advance of that - happy days! :smiley:
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Mother.....haha i guess its luck of the draw mate!
I just want some kind of expectation. Ive never once been given an "estimated build week" i just get told nothing!
The only date i can see is this "oringal Date" which i assume could be estimated. Its as clear as mud!
I wouldnt mind waiting 6 months if i was ordering a hand built Mclaren, but this is a flippin Golf. jeeeeeeez
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Mother.....haha i guess its luck of the draw mate!
I just want some kind of expectation. Ive never once been given an "estimated build week" i just get told nothing!
The only date i can see is this "oringal Date" which i assume could be estimated. Its as clear as mud!
I wouldnt mind waiting 6 months if i was ordering a hand built Mclaren, but this is a flippin Golf. jeeeeeeez
Rather than wait for your dealer to contact you, have you contacted them for updates? It depends on your salesman, but I find if you keep in fairly regular contact and make it known you want updating, you tend to get a better response. Have you requested an estimated build week? Not sure where you are in UK, as I know places like Ireland don't get tracker numbers etc.
I ordered an R on 29th Jan (aiming for a 1st Sept collection) and was given unconfirmed build week and tracker no, day after ordering. Unconfirmed build week has jumped around, starting at week 28, then to 45, back to 29 and last week was 34. If it stays as it is I'll be looking at collection end Sept which is a bit annoying as I thought that ordering some 7 months in advance of required date was reasonable :undecided: Regardless of the wait, I've kept regular email contact with dealer and have been kept in the loop.
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I wouldnt mind waiting 6 months if i was ordering a hand built Mclaren, but this is a flippin Golf. jeeeeeeez
Not just VW... all of VAG work like this.
I expect that there are certain models that sell in large numbers that they make regular stock deliveries of to sit on forecourts, but the "specialist" Golf models are not one of them.
Certainly if you walked over to Audi and asked about an A3 you would be told exactly the same.
And yet you can get a BMW factory built to your own spec in 6 weeks apparently.
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Goes without saying I've been in constant contact. The car is on a business lease so i am talking to the lease company once a week or so. I was in more contact but all they say is "nothing to report" He's copied me into his mails to the dealer so I'm happy they are playing with open cards (Hence he sent me the screenshot of the order screen)
Its not a pop at the dealer (Doncaster) from my part as they are simply telling me what they know (nothing). All i can see on this screen shot that could correspond to an estimated build week is is a column that says "requested date" and then "original date" being August 8th! Every time i have asked for an estimated build week i've been told there is nothing to report!
The tracker was on stage 2 for about 12 weeks. Then i got a text to say it was on stage 2. last week i got another text to say the car had moved to stage 2!!!
I'm just frustrated with it. I was told originally that the wait could be 3-4 months but if its August then that is 7-8 months which is crackers for a mass produced car! (He did mention at the time if iw anted an R it would be 9 months)
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Goes without saying I've been in constant contact. The car is on a business lease so i am talking to the lease company once a week or so. I was in more contact but all they say is "nothing to report" He's copied me into his mails to the dealer so I'm happy they are playing with open cards (Hence he sent me the screenshot of the order screen)
Its not a pop at the dealer (Doncaster) from my part as they are simply telling me what they know (nothing). All i can see on this screen shot that could correspond to an estimated build week is is a column that says "requested date" and then "original date" being August 8th! Every time i have asked for an estimated build week i've been told there is nothing to report!
The tracker was on stage 2 for about 12 weeks. Then i got a text to say it was on stage 2. last week i got another text to say the car had moved to stage 2!!!
I'm just frustrated with it. I was told originally that the wait could be 3-4 months but if its August then that is 7-8 months which is crackers for a mass produced car! (He did mention at the time if iw anted an R it would be 9 months)
I still don't understand why they aren't at least able to give you an estimated build week (for what it's worth!). I get that your dealer is giving you what info they have but maybe they need to press VWUK a little harder. On a couple of occasions, including when my build week slipped to week 45 at the time of the MY2016 system changes, I had to nudge my dealer to contact them to get a more definitive answer. He did, or at least that's what he told me :undecided:
I really don't know what the 'original date' is. If it is the unconfirmed build week that would be end week 32, so around early Sept for delivery/collection. Apologies if it's a stupid question but have you asked them what the original date refers to?
And, 9 months for a Golf, any Golf is bloody ridiculous.
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Well, this is the answer I got about the original date......
"He has asked 2 different departments what the “Original Date” means as he didn’t know (he has been with VW for at least 15 years!) and so far nobody at VW UK has been able to tell him what it means but they are coming back to him."
The other remark i got was this.....
"No news yet. My VW man has called VW UK again and things it will get a Confirmed Build week “very soon” but who knows."
Very soon.....hmmmmm
:whistle:
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in the same boat websta, ive still not heard anything, its so annoying, all I want is a confirmed build date and than ill have a peace of mind and know when its expected rather than sitting here and waiting and constantly checking the tracker. Yours is beyond a joke as you been waiting since end of jan, mine is end of march and im fed up now ha
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Well, nothing much i can do except wait! I'd be knackered if my current car had to go back!!
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Well, this is the answer I got about the original date......
"He has asked 2 different departments what the “Original Date” means as he didn’t know (he has been with VW for at least 15 years!) and so far nobody at VW UK has been able to tell him what it means but they are coming back to him."
The other remark i got was this.....
"No news yet. My VW man has called VW UK again and things it will get a Confirmed Build week “very soon” but who knows."
Very soon.....hmmmmm
:whistle:
In other words, they've not a clue. :rolleyes: Very soon as in 'how long is a piece of string'.
My dealer checked in with me today. No change since last time, R is still sitting at unconfirmed BW34.
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Hi,
I'm shafted. Lease company won't tell me who the dealer is or the VW order number. Is there any way (inside contacts?) I can get the actual VW order number? - Any help really appreciated ( I'm wondering about just calling each dealership in turn but that might cost me a fortune for nothing).
Thanks, Neil.
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Hi,
I'm shafted. Lease company won't tell me who the dealer is or the VW order number. Is there any way (inside contacts?) I can get the actual VW order number? - Any help really appreciated ( I'm wondering about just calling each dealership in turn but that might cost me a fortune for nothing).
Thanks, Neil.
Why wouldnt the lease company tell you the dealer? Thats a bit weird!
Insist, if they refuse, take business elsewhere....if thats a possibility. If not, call the lease company, ask to speak with a customer service manager and explain your thoughts and feelings.
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I work for the bank that lease company is part of and it seems like internally at least they won't release the details. I don't want to kick up a fuss seeing as they are fellow employees and probably following some policy or other.
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I doubt they are following a policy, i cant see any reason why they wouldn't say.
They wont give you the order number because that will tell you the dealer!
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It seems "very soon" was indeed very soon! Its been vloody confirmed!
Week 30!!!! :laugh:
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nice one websta how you find out ?
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It seems "very soon" was indeed very soon! Its been vloody confirmed!
Week 30!!!! :laugh:
Good news. Lucky man :smiley:
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nice one websta how you find out ?
I got a call from the dealer on friday, tracker updated on Saturday!
Woohoo
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happy for you.. you have had a extremely long wait. Really hope I get confirmation this week but im not holding my breath lol
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Finally. I now have an order number. Build week has been confirmed as July 13, not bad as it was ordered on May 29th. I'll be in Germany that week, maybe I should pop in and supervise.😀
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I just got my Stage 5 text...she's in transit!!!! BUZZING
It says roughly 3 weeks...is this the case, or is it usually faster?
:laugh:
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reckon you will have it by mid august. hope I get my stage 5 next Friday as mine is due to be built on 27th :)
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I just got my Stage 5 text...she's in transit!!!! BUZZING
It says roughly 3 weeks...is this the case, or is it usually faster?
:laugh:
Still no word on my BW30 yet. According to VW it's confirmed for build this week but not gone into production, does the factory operate on Saturday & Sundays?
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yours should be built by now if it was build week 30, should be same as websta. Call vw customer services, they have better info.
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I just got my Stage 5 text...she's in transit!!!! BUZZING
It says roughly 3 weeks...is this the case, or is it usually faster?
:laugh:
Still no word on my BW30 yet. According to VW it's confirmed for build this week but not gone into production, does the factory operate on Saturday & Sundays?
I found the tracker wasn't that reliable and mine jumped from build week confirmed to on the ferry. It completely missed out the build stage.
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yours should be built by now if it was build week 30, should be same as websta. Call vw customer services, they have better info.
Both dealer and VWUK said their systems were still just showing as build week confirmed today . :sad:
Looks like 'confirmed' and 'VW confirmed' may be very different things.
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Stage 5c text received this morning "in transit, near the UK" it states it should be 10 days from now!
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With a bit of luck i can collect next week. He's hoping it will be on his delivery list this week..
:grin:
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Wow that is very slow!
I ordered mine middle of February, custom spec and I was deliberately trying to prolong delivery due to waiting for a property purchase to go through. In the end it turned up at the end of May and I took delivery a month later much to the dealer's annoyance. Maybe we should have swapped orders :laugh:
At least you'll get the BW22 spec improvements for free