I logged my concerns with VW customer service regarding the timing chain tensioner issue. This is the reply I received today from them! I was gob smacked!
From...Volkswagen UK Customer ServicesMr SmithSubject:VW-2013/12-007558
Dear Mr Smith
Thank you for your recent contact in relation to the cam chain tensioners in your Volkswagen Golf. Please accept my apology for
the delay in my response. I have tried to contact you by telephone number without success.
I have spoken with our Technical Support Team who has confirmed we are not aware of any issues with the cam chain tensioners in
your Golfs engine which may affect your vehicles performance.
If you have any concerns relating to your vehicle we would recommend speaking to your local Volkswagen Retailer. Contact details
for all Volkswagen Retailers can be found via the link below:
http://www.volkswagen.co.uk/find-a-retailerI am sorry, we are unable to confirm if any other vehicle has had an issue with the cam chain tensioners failing due to a
manufacturing issue.
If we can be of any further assistance, please do not hesitate to contact us on the number below.
Thank you for contacting Volkswagen UK.
Yours sincerely