Author Topic: End of warranty?  (Read 6531 times)

Offline BillSan

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Re: End of warranty?
« Reply #10 on: 15 March 2024, 16:43 »
Cheers SRGTD.   So VW are even meaner than I thought.

I'll have to get AA or RAC cover then and add it to the holiday cost.   
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Offline Salamanca

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Re: End of warranty?
« Reply #11 on: 25 March 2024, 21:51 »
How I wish I'd gone for the extended warranty!

Mine expired end of February.

2 weeks later, the bongs started again, worse than ever before, took it to the dealer and the replacement steering wheel has now failed again and needs another replacement at £545.00.

Because the part has previously been replaced, VW UK are doing a 70% 'goodwill contribution' with my dealer chipping in the remainder.

Fast forward another week and I'm getting 2 new front tyres fitted at a tyre centre then the fitter comes back in to reception and tells me I have a coolant leak at the water pump.

So I find my nearest VW dealership (working away from home) and they diagnose a leaking water pump/thermostat assembly.
That is being fitted tomorrow for the princely sum of £1150.

That warranty looks good value now and I'm kicking myself for not taking the option...

Offline Carlosfandango

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Re: End of warranty?
« Reply #12 on: 25 March 2024, 22:20 »
How I wish I'd gone for the extended warranty!

Mine expired end of February.

2 weeks later, the bongs started again, worse than ever before, took it to the dealer and the replacement steering wheel has now failed again and needs another replacement at £545.00.

Because the part has previously been replaced, VW UK are doing a 70% 'goodwill contribution' with my dealer chipping in the remainder.

Fast forward another week and I'm getting 2 new front tyres fitted at a tyre centre then the fitter comes back in to reception and tells me I have a coolant leak at the water pump.

So I find my nearest VW dealership (working away from home) and they diagnose a leaking water pump/thermostat assembly.
That is being fitted tomorrow for the princely sum of £1150.

That warranty looks good value now and I'm kicking myself for not taking the option...

I thought the faulty/leaking thermostat housings were a thing of the past?! Surely they’re not still using the same part?
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Offline Salamanca

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Re: End of warranty?
« Reply #13 on: 25 March 2024, 22:36 »
I don't know if the thermostat/water pump part has changed but the dealer did say that the new steering wheel replacements are updated and that is part of the reason for the 'good will' payment.

Offline fredgroves

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Re: End of warranty?
« Reply #14 on: 26 March 2024, 10:43 »
I have taken that "all in deal" to extend my warranty.

Water pump is a big concern, but thats not a VW issue really. Water and metal, its always going to break at some point even if you don't drive the damned thing much.

My son's Mini has just needed a new one too... also eye watering expensive btw.
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Offline Salamanca

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Re: End of warranty?
« Reply #15 on: 26 March 2024, 11:49 »
A sensible move, Fred.

Awesome GTI quoted £850 for the genuine VW part including labour-I know I'm being shafted by the dealer but I don't want to drive the car any distance with a coolant leak.

The dealer down here quoted me for the 2 front tyres (Bridgestone Potenza Sport 235/35ZR19) and it worked out at £100 extra per tyre compared to the independent tyre centre that I used for identical tyres!


Offline Exonian

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Re: End of warranty?
« Reply #16 on: 26 March 2024, 18:20 »
Firstly, well done for bringing this to everyone’s attention Salamanca as it’s a good warning to all and a reminder not to take any sort of reliability for granted.
Secondly there’s no darned way a major component failing a month outside of warranty (water pump) could be described as ‘fit for purpose’. VW should be picking up that bill.
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Offline davo245

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Re: End of warranty?
« Reply #17 on: 05 April 2024, 09:07 »
Johnsons VW who now own all trust group dealers have put up labour rates to £140 per hour now.

Extended warranty is a no brainer imo.
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Offline Hertsman

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Re: End of warranty?
« Reply #18 on: 05 April 2024, 11:23 »
We bought a 2019 R last Sept through VW approved, so have till Sept 2025 with all in warranty, but car will be over 6 years then and so we will not be able to take out the All In option, but think you can take warranty out till 10 years on an annual basis and given the car type and figures quoted here for repairs, this will be definitely something doing Sept 2025.

EDIT: It seems mileage based, so doubt this car goes over 80,000 miles in next ten years, and has FVWSH and will continue to be, so should be able to cover year on year till its at least 10-12 years old.

To be eligible to benefit from this cover, you must confirm the following statements are correct:

You don't live in the Isle of Man or the Channel Isles
You are not in the motor trade or deal with the buying, selling or repairing of motor vehicles
Your vehicle must not be used for hire or reward, public services (e.g. emergency services), professional instruction, competition or off-road use, motor rally, speed or duration tests or any practice for these events
Your vehicle has not done more than 100,000 miles
Your vehicle was not manufactured by anyone other than Volkswagen
Your vehicle is not a kit car, grey import or powered by fuel cell(s) or LPG
Your vehicle has not been modified from the manufacturers' specification (manufacturer fitted optional extras are not classed as being a modification)
You must make sure your vehicle is serviced in accordance with the manufacturer's schedule
Your vehicle is not a pre-series or special series vehicle (limited editions with less than 200 vehicles produced)
« Last Edit: 05 April 2024, 11:30 by Hertsman »
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Offline jh_97

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Re: End of warranty?
« Reply #19 on: 05 April 2024, 11:26 »
Johnsons VW who now own all trust group dealers have put up labour rates to £140 per hour now.

Extended warranty is a no brainer imo.

My local VW (Marshalls) is currently £156 per hour...  :sick:
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