2018 Golf TCR and dealer information ?

[king monkey]

Dealers messing people around? Never have I heard such nonsense. 

I know, I was entirely unprepared for it. I didn't specify the service pack which may account for my experience. 

I’ve always had completely professional and knowledgeable experiences. Like the dealer who said he’d give my dad 3 years warranty with his Tiguan. He’d throw it in as a sweetener. Wow. Just wow. 

[AGB]

I’ve always had completely professional and knowledgeable experiences. Like the dealer who said he’d give my dad 3 years warranty with his Tiguan. He’d throw it in as a sweetener. Wow. Just wow. 

  They're not all bad to be fair but what irritates me is that with a tiny amount of application, how I seem to know more about the vehicle than the person paid full time to know about the vehicle.

I've dealt with a few specialist brokers for certain cars over the years and the thing that sets them apart is service, product knowledge and passion. While the type of cars and prices are very different, attitude is everything and so many dealers fail at the fundamentals.

[Jim_mk7.5]

Chased the dealer, they can't honour the offer. Followed up with the second dealer and they're saying that there are some price changes in the spec and that if I would take the standard wheels, they'd make the price. Which isn't what I want so that's dead.

Spoke to Robin at DTD as they were close and they've had to pull the TCR as their dealer won't honour the offer either. Something about hitting quotas on models versus volume.

Back to my normal dealer to see what they can do.

Fingers crossed you can get a deal...

In the meantime, I've updated your signature for you..... 

  Very good but I would have gone with 'giving up hope on ever getting a TCR'.

New sales month starts on Friday and with Brexit, we'll see how bullish the dealers are in the close to quarter. 

Thanks! Sounds like you’re sorted now... 

All you need now is to get your GT4 fitted with a new gearbox... heard they are doing a recall of all 2016 models 

[AGB]

Thanks! Sounds like you’re sorted now... 

All you need now is to get your GT4 fitted with a new gearbox... heard they are doing a recall of all 2016 models 

Indeed, I'll modify my signature on the TCR for you in just a moment. 

Yes, my GT4 is in for a new transmission shortly, got a call early February from my dealer. Mid production, Getrag who supplied the gearboxes shifted to fusion welding vs a splined gear and third has been giving out. I've known about it for quite a while and there has been almost as much speculation as to what Porsche were going to do about it as there has been about the engine in the 718 GT4! 

[mkviken]

worth sticking a shorter final drive in while they have it in bits!

[fredgroves]

They're not all bad to be fair but what irritates me is that with a tiny amount of application, how I seem to know more about the vehicle than the person paid full time to know about the vehicle.

And its hardly a massive encyclopaedic knowledge you need to obtain either.

I remember a salesman telling me some functionality BS about an option which I had to correct him on.

Fair enough I don't expect a salesman to pick up mechanical detail but being able to tell me the difference between the options just to the level of the sales brochure would be probably good enough. Most of the tech is common across all of the VW range too...

On the other hand, the gentleman I bought my current GTD from was absolutely superb and really was on the ball and helpful. However I know that he's been at that dealership for decades though - whereas the guys in my local dealership seem to change every time I walk in the door - not one person the same, receptionists, service staff, salesmen, all new faces every time...

[AGB]

worth sticking a shorter final drive in while they have it in bits!

Like your thinking but main dealer putting anything in other than official Porsche parts? I think the service manager would break out in a cold sweat at the suggestion! 

I've already put GT3 control arms in with KW 3 way and was waiting for my warranty to run out in June before putting GT gears in which will change 3-5, 1 and 2 are connected to the drive shaft and 6 is fine as it is for overdrive. Should hopefully get the 718 GT4 and will see what that offers before making the decision, it's not as much of an issue as made out by journalists though.

[Yusee]

They're not all bad to be fair but what irritates me is that with a tiny amount of application, how I seem to know more about the vehicle than the person paid full time to know about the vehicle.

And its hardly a massive encyclopaedic knowledge you need to obtain either.

I remember a salesman telling me some functionality BS about an option which I had to correct him on.

Fair enough I don't expect a salesman to pick up mechanical detail but being able to tell me the difference between the options just to the level of the sales brochure would be probably good enough. Most of the tech is common across all of the VW range too...

On the other hand, the gentleman I bought my current GTD from was absolutely superb and really was on the ball and helpful. However I know that he's been at that dealership for decades though - whereas the guys in my local dealership seem to change every time I walk in the door - not one person the same, receptionists, service staff, salesmen, all new faces every time...

I recently bought a brand new car for the first time. My experience is limited to 4 or 5 vw dealerships, but i was surprised at how little the sales staff knew about the product they were selling, and more surprised at how little they seemed to care.
I was told by one dealer you could no longer get a manual box on a gti.
Another said I should “ take it as gospel “ if a main dealer had said the manual is no longer available.
I quickly realised how pointless it was asking even basic questions- a quick internet search was usually more productive

[AGB]

They're not all bad to be fair but what irritates me is that with a tiny amount of application, how I seem to know more about the vehicle than the person paid full time to know about the vehicle.

And its hardly a massive encyclopaedic knowledge you need to obtain either.

I remember a salesman telling me some functionality BS about an option which I had to correct him on.

Fair enough I don't expect a salesman to pick up mechanical detail but being able to tell me the difference between the options just to the level of the sales brochure would be probably good enough. Most of the tech is common across all of the VW range too...

On the other hand, the gentleman I bought my current GTD from was absolutely superb and really was on the ball and helpful. However I know that he's been at that dealership for decades though - whereas the guys in my local dealership seem to change every time I walk in the door - not one person the same, receptionists, service staff, salesmen, all new faces every time...

I agree. There are so many shared components between the vehicles that base knowledge of the marque must cover 80% of what you need to know on a daily basis.

I was talking to the receptionist at my local dealer while I waited for the sales person - young lad and clearly an enthusiast as he saw me pull in and he'd never seen my model and was asking me questions about it. I asked him what he thought of the TCR (bearing in mind it was Thursday, the day of the official release) and he gave me a very informed treatise as to why he'd have one over an R. My salesman turned up and his level of knowledge equated to reading the press release to me. I kid you not.

Experience tells you how the business works and how to manage customer expectations interfacing with VW but product knowledge is easily obtained. The TCR (keeping this thread on topic) was weeks in advance of the car going on sale. You just have to watch Autogefühl as a primer.

[king monkey]

Gfv on the TCR is £13.3k. Quite surprised. That’s not a lot more than a performance gti.