Author Topic: Front Assist (sensor impaired no sensor view).  (Read 3724 times)

Offline marley

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Re: Front Assist (sensor impaired no sensor view).
« Reply #10 on: 09 April 2022, 19:49 »
The car hasn't been lowered has it?

Not as far as Im aware no?

Offline marley

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Re: Front Assist (sensor impaired no sensor view).
« Reply #11 on: 09 April 2022, 19:52 »
marley, the Xmas tree /  disco dash scenario on reconnecting the battery is normal, the fact that everything else cleared is a good thing!

Other than checking all connectors are secure, the acc system is a bit beyond the scope of the average home mechanic?

There is an obdeleven forum where you can post questions relating to the code you have found, worth a shot?

Ah thats good to hear! (about battery re-connection I mean!).

Im not even an average home mechanic.much worse! lol!  Thats what  mean, just to see if anything obvious (loose/dirty etc!) with the sensor.

I will have to check out the obd eleven forum.

Offline joe6

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Re: Front Assist (sensor impaired no sensor view).
« Reply #12 on: 09 April 2022, 22:16 »
Worth checking if there has been a software update for the front assist/ACC from vw. A fault on my stop/start (2019 golf 7.5) eventually was due to software update not done. There was a tpi not actioned!
Mk6 GTI Carbon Grey, 2010 Bluetooth and voice fitted, a few VCDS mods still a comfortable family car. Red Scirocco 2011 twin charger stage 1 - enjoyable drive now gone.  White 2016 Polo GTI (roller skate on steroids) replaced with an Indium Grey 2019 7.5 GTI PP.

Offline marley

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Re: Front Assist (sensor impaired no sensor view).
« Reply #13 on: 10 April 2022, 17:21 »
Worth checking if there has been a software update for the front assist/ACC from vw. A fault on my stop/start (2019 golf 7.5) eventually was due to software update not done. There was a tpi not actioned!


Thanks for that.

Sorry to be stupid! How would I find that out please?

Cheers.

Offline joe6

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Re: Front Assist (sensor impaired no sensor view).
« Reply #14 on: 10 April 2022, 20:36 »
Local vw dealership or vw customer service should be able to tell you if there has been a software update related to front assist for the car. May need the vin to check. Mine was found by the vw roadside assistance when I called them out for a different fault. The techie did a scan with his diagnostic software.
Mk6 GTI Carbon Grey, 2010 Bluetooth and voice fitted, a few VCDS mods still a comfortable family car. Red Scirocco 2011 twin charger stage 1 - enjoyable drive now gone.  White 2016 Polo GTI (roller skate on steroids) replaced with an Indium Grey 2019 7.5 GTI PP.

Offline marley

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Re: Front Assist (sensor impaired no sensor view).
« Reply #15 on: 03 May 2022, 12:12 »
Quick "update"! on this..

i was away for a couple of weeks, got back last week. Ive contacted VW , to see if there are any software updates, re. front assist, they said to contact local dealer...i contacted 2, neither replied!

I did take the badge off, to see if there was anything "obvious"....there wasn't! Upshot is, Ive today booked it into a VW Indy specialist.............only trouble is....it isn't until June 1st! 

From looking online, it seems as if it may need re calibrating? It appears its quite a common...ish! problem. It can need re calibrating (the radar sensor I assume that is!)  for a variety of reasons?

I hope it can get sorted, and it does'nt cost too much!

Will report back (next Month!) with the results!

Offline joe6

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Re: Front Assist (sensor impaired no sensor view).
« Reply #16 on: 03 May 2022, 17:12 »
Quick "update"! on this..

i was away for a couple of weeks, got back last week. Ive contacted VW , to see if there are any software updates, re. front assist, they said to contact local dealer...i contacted 2, neither replied!

I did take the badge off, to see if there was anything "obvious"....there wasn't! Upshot is, Ive today booked it into a VW Indy specialist.............only trouble is....it isn't until June 1st! 

From looking online, it seems as if it may need re calibrating? It appears its quite a common...ish! problem. It can need re calibrating (the radar sensor I assume that is!)  for a variety of reasons?

I hope it can get sorted, and it does'nt cost too much!

Will report back (next Month!) with the results!

One reason for recalibrating is after a wheel realignment.
Mk6 GTI Carbon Grey, 2010 Bluetooth and voice fitted, a few VCDS mods still a comfortable family car. Red Scirocco 2011 twin charger stage 1 - enjoyable drive now gone.  White 2016 Polo GTI (roller skate on steroids) replaced with an Indium Grey 2019 7.5 GTI PP.

Offline Rob_benton

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Re: Front Assist (sensor impaired no sensor view).
« Reply #17 on: 03 May 2022, 19:02 »
If not under warranty, ask Vw how much a calibration is ?
I heard over £300. If true, there are companies that come to you with the equipment. I think we paid £180 at work a couple of months ago. If you are near to Leighton Buzzard in Bedfordshire, I can give you the companies details
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Offline marley

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Re: Front Assist (sensor impaired no sensor view).
« Reply #18 on: 03 May 2022, 19:11 »
If not under warranty, ask Vw how much a calibration is ?
I heard over £300. If true, there are companies that come to you with the equipment. I think we paid £180 at work a couple of months ago. If you are near to Leighton Buzzard in Bedfordshire, I can give you the companies details

Thanks for that.

The garage Im going to use (which seems to be well recommended for VW  Audi etc.) have the equipment. So if it needs doing, which it probably does! they will be able to do it. Ive seen VW Retro fit in Redditch, about 2 hours from me, do it for £130.

I didn't get it from a VW main dealer...

IF it does need re calibrating, it will have to be done. god knows what caused it to need it though! Saying that, plenty of pot holes and speed bumps near me!

Offline fredgroves

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Re: Front Assist (sensor impaired no sensor view).
« Reply #19 on: 03 May 2022, 22:30 »
Tbh the MK7.5 with it behind the badge doesn't need calibration very often... Unless the front end has been off...
Current: Mk8 GTI DSG, Adelaides, DCC, HUD, HK, Winter Pack, Rear Camera.. Aka "HMS Weasel"

Gone: 2017 Mk7.5 GTD,manual, NavPro
Gone: 2014 Mk7 GTD, manual, NavPro, DCC