Just received a letter from VWUK
I am pleased you have chosen to order a VW golf and thank you for your custom. I regret however, that the delivery times for some models have extended significantly beyond the norm, something which has impacted your order.
The delays have been caused by the actual level of demand exceeding planed production and we have taken all steps available to overcome this in the shortest possible timescale. I fully understand this explination does not resolve any inconvience or disappointment you may have experienced as a result, for which I apologise.
I am pleased to advise that we now have secured a build slot for your order and hence, from this point onwards, your VW retailer will be in a position to provide progress updates on build, shipping and handover.
In recognition of the delay and your patience, I have enclosed a small goodwill gesture in the form of some "Lesiure vouchers" that can be redeemed against a wide range of goods and services.
Once again, I apologise for the delay and hope when you take delivery of your new car, it will make the wait worthwhile and provide many years of pleasurable driving.
Yours sincerely
Robert Hazelwood
Director of Volkswagen
Vouchers were worth £50, and I got my confirmed BW two weeks ago (wk35). Only think I received this letter because I had a rant at my dealer last week regarding the delay (was originally told end of July delivery, now going to be end of September). Either that or VW are sending these letters out to people who are waiting longer than expected.
