Hi Everyone,
i have a new GTi on order from June. The plan was to trade in the current one, but then everything got delayed etc.
my current GTi finance should end in December, and so i was expecting to pay the balloon payment - i was okay with this (as it gave me selling options), but was aware that VW might offer an extension to the finance.
i called VW finance to check, only to be told that the agreement has been extended by the dealership by 3 months without my knowledge. If true, this appears to be an interest free extension - i make more monthly payments and the balloon goes down by the same. While this might be fine - all of this has happened without any consultation so i have zero paperwork confirming what the new arrangement is, or who the arrangement is now with.
anyone else had this?
can they just amend your agreement without your confirmation?