From New, 28 December 2018 i took out a Inchcape 2 year service plan which included 2 services both for minor services, both of which i have received.
Just recently, i took out a further 2 year plan but this time direct with VW which included a minor service and a major service, one of which (Minor service) i have received just this week. The car is 3 years old on the 28th of this month which means its had 3 minor services in 3 years. I questioned this direct with VW asking if this was correct and should the car have received a major service at the 3 year service. I also asked them if they could confirm what's exactly included within the major service.
Their response confirmed the major service should be carried out at the 4 year interval based on my current mileage (18000 now) and would include;
Oil and filter change.
Replace Pollen filter.
Replace air filter.
Replace spark plugs.
Check Brakes.
Check/adjust/ tension all drive belts.
Check gearbox oil level.
Final drive level
Vehicle inspection including lights, instruments, bodywork, glass, locks, battery, coolant, suspension and exhaust systems.
Full vehicle road test and diagnostic check and full report.
Hopefully they will do all they say they will as 4 years for some of these items makes me a little nervous.
