What have you done to your MK 7 today ?

[monkeyhanger]

I've been assured that as it's only done 300 miles it will be okay. I have however, asked for it to be noted on my service history so that should any suspension fault occur on that corner in the future then I won't be paying for it.
Can't believe this still happens.

Mine had done less than that and they were buggered. A weeks driving, or about 200 miles at the time. If it doesn't feel right after their removal then get it back in. You might have to go to another dealership to get a warranty claim rather than the dealership paying for it out of their own pocket because they didn't remove them at PDI.

[monkeyhanger]

My R is staying at Pulman Sunderland overnight. I was there about 2 hours in case they were going to scan and perform some quick fix. When it was clear they'd be working on it most of the day, I got a lift to the Shields ferry in their GTD Estate.

Their master tech seems more willing to fix than anyone at the Durham branch, and got stuck into mine as soon as it arrived - he apparently came 4th in the country in some assessment of master techs. Early indications are that their the EMU is buggered or there are some serious wiring issues - it will be connected to Das Vaterland for remote deep analysis in Germany tomorrow. I think they found more wrong than the lights on the dash have indicated to me. My stop-start was not working on the way there today, but I didn't get any MFD indication that it wasn't being allowed to work (the "A" with a slash through it was not showing).

[MXResonance]

What have I done today? Taken my 1 week old GTI to have the transport pucks removed from the front left suspension unit. Feckin' idiots!!!

For God's sake!  Are dealerships STILL missing this!!! 

First thing on my list to check when I collect my R tommorow.

Here is a good link showing you how to check the pucks on GTI/R

http://forums.vwvortex.com/showthread.php?6978296-Quick-Guide-to-Remove-Strut-Pucks

Photos for quick browsing -

[mcmaddy]

My R is staying at Pulman Sunderland overnight. I was there about 2 hours in case they were going to scan and perform some quick fix. When it was clear they'd be working on it most of the day, I got a lift to the Shields ferry in their GTD Estate.

Their master tech seems more willing to fix than anyone at the Durham branch, and got stuck into mine as soon as it arrived - he apparently came 4th in the country in some assessment of master techs. Early indications are that their the EMU is buggered or there are some serious wiring issues - it will be connected to Das Vaterland for remote deep analysis in Germany tomorrow. I think they found more wrong than the lights on the dash have indicated to me. My stop-start was not working on the way there today, but I didn't get any MFD indication that it wasn't being allowed to work (the "A" with a slash through it was not showing).

Matt is the master tech at Sunderland a guy called Barclay? Very tall big fella.

[Booth11]

What have I done today? Taken my 1 week old GTI to have the transport pucks removed from the front left suspension unit. Feckin' idiots!!!

For God's sake!  Are dealerships STILL missing this!!! 

First thing on my list to check when I collect my R tommorow.

Here is a good link showing you how to check the pucks on GTI/R

http://forums.vwvortex.com/showthread.php?6978296-Quick-Guide-to-Remove-Strut-Pucks

Photos for quick browsing -

Cheers MX.  Very useful. 

[monkeyhanger]

My R is staying at Pulman Sunderland overnight. I was there about 2 hours in case they were going to scan and perform some quick fix. When it was clear they'd be working on it most of the day, I got a lift to the Shields ferry in their GTD Estate.

Their master tech seems more willing to fix than anyone at the Durham branch, and got stuck into mine as soon as it arrived - he apparently came 4th in the country in some assessment of master techs. Early indications are that their the EMU is buggered or there are some serious wiring issues - it will be connected to Das Vaterland for remote deep analysis in Germany tomorrow. I think they found more wrong than the lights on the dash have indicated to me. My stop-start was not working on the way there today, but I didn't get any MFD indication that it wasn't being allowed to work (the "A" with a slash through it was not showing).

Matt is the master tech at Sunderland a guy called Barclay? Very tall big fella.

Aye, that's him - hard to forget a name like that.

[mcmaddy]

He's always been excellent when I've been to Sunderland.

[monkeyhanger]

Das Vaterland has spoken, my R needs a new turbo.

[GrahamFR]

Das Vaterland has spoken, my R needs a new turbo.

Tell them you want cash and put it towards a TTE450, be rude not to 

[mcmaddy]

Das Vaterland has spoken, my R needs a new turbo.

Have you broken it already ?  I hope you'll be informing Durham service that they've missed a rather important failure.