sometimes your remotes can lose their coding with the car meaning your remote won't lock / unlock but there is a solution
you need two remotes for this!!
1. Place your first key into the ignition and turn to the second notch (do not start the car)
2. Now close the door and place your second key into the handle lock
3. Turn the key to the lock position and let it spring back to the central position.
4. Hold down the Lock button on your new remote, you may hear a bleep from the car
5. Now unlock the car using the key in the barrel and remove, then take your first key out of the ignition
6. Close the door
7. Your remote should now be coded
Also to change the keys battery this link will help:
http://www.riskin.org/vwkey/Try these if your silver key clip is broken on your fob, You can buy just the cover:
http://www.dealextreme.com/details.dx/sku.16404Got VAGCOM and only one key?
http://www.ross-tech.com/vag-com/cars/vw-remote-matching.html