Start / Stop not working? SOLVED !!

[TonyJ]

Hi all,  some advice needed ....

I've had my new Mk8 GTD for about a month now. I cannot recall the engine stopping at all via the stop/start system during this time.
With my previous T-Roc and Golf, the engine stopped regularly at traffic lights etc., but it has never happened with my new GTD.

I've checked that the start/stop system is activated via the infotainment screen - and I know that the engine will not stop if there is significant electrical drain (eg. aircon, lights etc.)

Any thoughts? Anyone else have the same problem?

Thanks

[BillSan]

Putting the car into Eco mode rather than comfort or Sport lowers the bar for the stop/start system so I'd say put it into Eco.

In fact if the car is in Sport mode the Stop/start is deactivated anyway, so that could be it.   Check what mode you have it in.

[TonyJ]

Putting the car into Eco mode rather than comfort or Sport lowers the bar for the stop/start system so I'd say put it into Eco.

In fact if the car is in Sport mode the Stop/start is deactivated anyway, so that could be it.   Check what mode you have it in.

Thanks for the ideas. Tried these, but no good. No matter what mode etc., the start/stop does not cut in.

Think it might be a trip to my local dealer !

[Carbon VW]

Putting the car into Eco mode rather than comfort or Sport lowers the bar for the stop/start system so I'd say put it into Eco.

In fact if the car is in Sport mode the Stop/start is deactivated anyway, so that could be it.   Check what mode you have it in.

Thanks for the ideas. Tried these, but no good. No matter what mode etc., the start/stop does not cut in.

Think it might be a trip to my local dealer !

A trip to the dealer? this is a good thing, not a bad thing! stop/start is a waste of time IMO. i disabled it permanently as its only there for emissions etc. if you do want it activated, it could be that your battery is on the way out. Do you have access to a scanner to pull fault codes?

[Adam T7]

Totally agree, first thing I do after starting the car is turn the damned thing off.

[fredgroves]

Is it dsg or manual?

If its a manual it needs to be out of gear and foot completely off of the clutch

[TonyJ]

Is it dsg or manual?

If its a manual it needs to be out of gear and foot completely off of the clutch
[/

It's DSG.

I take the points that not everyone likes stop/start, but I was used to it on previous VWs and perhaps if it's not working it's a sign of another problem??

[valentino]

Stop/start is a pain in the rear. Wish i could deactivate mine permanently.
If it can be done, how do you do it?

[Yusee]

Sounds like the battery isn’t fully charged. First thing I’d do is check with a scan tool.

[Carbon VW]

Stop/start is a pain in the rear. Wish i could deactivate mine permanently.
If it can be done, how do you do it?

OBDEleven