Had my major service yesterday + brake fluid change, quite painless although had to leave the car for the day as they were also looking at a couple of warranty claims:
Rear driver door leaking onto the sill and into car - Fixed under warranty (seems they might have done both door speaker seals)
Lumbar support foam on driver seat disintegrating - Not fixed (they said it happens) I have challenged them on that and they will get back to me, should not happen on a 3 year old car!
General rumbling - They had a check and and whilst could hear it on uneven roads could not find anything wrong, so gave it a good greasing!
Great new though, they price matched the local independent saving me £70
Oh and Mot a couple of days earlier - no failures