Mk8 software version poll

[Ubique]

Ok so software update done. There’s an improvement to vw satnav it’s more responsive. With regards to the passenger side rattle/vibration, a mechanic took the car out for a (hard) drive and heard the rattle. He said it was from the front passenger side brake. He’s done something to the brake and so far no rattle, but I’ve only driven 10 miles or so.

[Ubique]

O and I need a new steering wheel! SOS issues…

[fredgroves]

O and I need a new steering wheel! SOS issues…

Not the SOS unit itself?

[Ubique]

O and I need a new steering wheel! SOS issues…

Not the SOS unit itself?

They did the unit a few months ago Fred. I think the steering wheel bit it bull, just a way to charge more back to VW.

[Tallpaul]

Thanks for replying. I checked the assist menu. There wasn’t an option to toggle ACC there, you could customise its operation but fundamentally it appeared to be enabled.

The assist menu did have toggles for the lane assist etc.

Its definitely there if you click the end of the left stalk....

Ah, I was referring to the menu accessed via the button on the dashboard which gives a menu on the infotainment screen. Anyway, the dealer phoned and confirmed they couldn’t get it to work either so it’s gone to the workshop.

[GtiJames]

O and I need a new steering wheel! SOS issues…

Not the SOS unit itself?

They did the unit a few months ago Fred. I think the steering wheel bit it bull, just a way to charge more back to VW.

I get the impression that the VW service department and the engineers do not have a clue what they are doing or talking about when it comes to fixing problems on the MK8.

Mine has been in 3 times in 4 weeks and still I get error messages and pops and crackles from the speakers

Any my squeaky suspension still squeaks but they say this is normal. Strange how my 14 year old jcw mini doesn’t squeak like my one year old Golf Gti.

They got one last chance to fix it or it’s getting px’d. Bored now of VWs incompetence.

[Ubique]

O and I need a new steering wheel! SOS issues…

Not the SOS unit itself?

They did the unit a few months ago Fred. I think the steering wheel bit it bull, just a way to charge more back to VW.

I get the impression that the VW service department and the engineers do not have a clue what they are doing or talking about when it comes to fixing problems on the MK8.

Mine has been in 3 times in 4 weeks and still I get error messages and pops and crackles from the speakers

Any my squeaky suspension still squeaks but they say this is normal. Strange how my 14 year old jcw mini doesn’t squeak like my one year old Golf Gti.

They got one last chance to fix it or it’s getting px’d. Bored now of VWs incompetence.

They do appear to be completely uninterested in customer service. Mind you they are in general good at offering cheap machine made coffee.

[Relishy57]

 My service department listen to what I say and issues have been fixed. Not been in since last August though as I have been waiting for the ‘big’ update. Have a suspicion that too many times they come out worse 😂
A neighbour has a golf R he got about a year ago. On chatting to him recently he did not have a clue about any of the issues etc so I wonder how many people either have been very lucky or don’t know what things should be like. Imagine not knowing about switching off lane assist!

[fredgroves]

Thanks for replying. I checked the assist menu. There wasn’t an option to toggle ACC there, you could customise its operation but fundamentally it appeared to be enabled.

The assist menu did have toggles for the lane assist etc.

Its definitely there if you click the end of the left stalk....

Ah, I was referring to the menu accessed via the button on the dashboard which gives a menu on the infotainment screen. Anyway, the dealer phoned and confirmed they couldn’t get it to work either so it’s gone to the workshop.

Most likely they don't have a clue how to use it.

I'll give you that the instruction manual might as well not have been written, but "VW main dealer" might be presumed to actually have some knowledge of the products they sell, not least of which, I am sure a lot of staff are driving around in "demonstrators" that they use as their personal car seven days a week.

[wizzywig27]

I got the update a little over a week ago, all good so far