Bloody hell, have they still not got this sorted ? I remember having exactly the same issues in 2013 when I ordered my GTD, and they screwed up the order and it slipped and slipped, and in the end was told to contact VWCS to take up the case.
Can't believe that getting on for 2 years later the same crap is happening !
Makes me really wonder if the next car will be a VAG, if once they have done the hard bit (i.e. the selling and got us agreed to purchase in the first place), that the supposed easy bit - confirming delivery and sticking to it, is as haphazard and disorganised as ever. Do they actually want to sell more cars ?
Are other marques just as bad or just VAG (my friends had exactly the same crap with his factory order Audi A4), and that's now 7 weeks later than confirmed with no explanation or apology.