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Model specific boards => Golf mk7 => Topic started by: Julio on 09 September 2018, 20:02
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Hi,
I’m new on here and apologise in advance if this has been covered elsewhere on this forum. I purchased a Gti mk 7.5 230 in Atlantic Blue in June of this year. When I checked the car inside the showroom I was really pleased with it. I drove straight home, parked on the drive and had another look around it. I was gutted to find that there was loads of white blemishes beneath the lacquer all over the car. I phoned the dealer immediately and they asked me to return it stating they would get it sorted and gave me a courtesy car. A week later they phoned me saying cars done. I checked it inside the garage and it looked perfect however I drove it outside and re checked it. It was exactly the same as the week before. When I pointed this out they were gob smacked and kept it for another week and a half. Another call from the garage and it appeared to have been done. I was provided with a written guarantee that if the blemishes returned within 6 months I could have a replacement car. Guess what this week I have found several more blemishes. Unfortunately VW don’t do the 230anymore and it looks like they will now charge me extra for a replacement PP. Has anyone suffered similar issues?
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Do you mean that impact damage has revealed the white undercoat?
If so, yes, it happens. More visible on dark colours, but both my current Mk7.5 and my previous Mk7 have bonnets like a plasterer's radio.
Soft water based paint. Welcome to modern cars.
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my current Mk7.5 and my previous Mk7 have bonnets like a plasterer's radio.
Soft water based paint. Welcome to modern cars.
LOL :grin:
...but true... :sad:
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my current Mk7.5 and my previous Mk7 have bonnets like a plasterer's radio.
Soft water based paint. Welcome to modern cars.
LOL :grin:
...but true... :sad:
Has been for some time, especially on black cars. I had a black CTR some time ago now and that was equally blighted, so not a new thing.
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Do you mean that impact damage has revealed the white undercoat?
If so, yes, it happens. More visible on dark colours, but both my current Mk7.5 and my previous Mk7 have bonnets like a plasterer's radio.
Soft water based paint. Welcome to modern cars.
From the OP’s post, I was under the impression it was a brand new car as they said;
I purchased a Gti mk 7.5 230 in Atlantic Blue in June of this year. When I checked the car inside the showroom I was really pleased with it. I drove straight home, parked on the drive and had another look around it. I was gutted to find that there was loads of white blemishes beneath the lacquer all over the car.
So, IMO the initial paintwork blemishes ‘all over the car’ were unlikely to be impact damage from stones after one single journey from the dealer showroom to the OP’s home, unless it was on roads freshly resurfaced with loose clippings, and/or the OP was travelling very close behind other vehicles. It’s possible that the car could have now picked up some stone chips since June though.
OP; do you know what the dealer did to the paintwork to remove the blemishes? Are you able to post up some pictures of these blemishes?
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In the first post the OP says white blemishes under the lacquer. That's not stone chips from driving home - that's an issue with the paint.
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In the first post the OP says white blemishes under the lacquer. That's not stone chips from driving home - that's an issue with the paint.
I missed that Jim. If they were stone chips, then they’d also be concentrated in those areas susceptible to stone chips; not all over the car.
It sounds as if there was an issue with the painting process in the factory, or in the unlikely event that the car was damaged in transit between the factory and the dealer, poor, careless repainting of repaired damage.
Whatever the dealer did to rectify the paint blemishes. it only seems to be a temporary solution if they’ve reappeared.
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A lot of cars arrive from the transporter with transit damage... its really quite common for things needing to be repaired as part of PDI...
Some photos from the OP would be good...
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Hi all,
Sorry been in work and haven’t had a chance to reply. There was no impact damage and definitely no stone chips. The blemishes were up to the size of a pea. They were under the lacquer and I was unable to rub them out. The strange thing is that you couldn’t see them inside the garage and only see them outside if the sun was shining on the car. I don’t think they will show up on a photo but will try next sunny day in Wales.
(hope you aren’t in a hurry to see them).
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Do they look a bit milky blobs on/under the lacquer? If so I have seen this before on a smart repair which involved lacquer spray over the affected panel and the paint hasn't completely gone off before it rained, adding a bit of opacity to the lacquer. It did polush out after leaving the paint to harden.
Does sound like your car has been repaurdd vefore yoh picked it up.
I only found out after 3 years of ownership that my "brand new" R had a smart repaired Pretoria from new when the wife grazed it and it went for a refurb with unusually tjick paint and a cross section of the scrape showing 2 full sets of paint coats (primer, colour, lacquer, primer, colour, lacquer).
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Yes they do look like milky blobs but they are all over the car. If the whole car has had a respray it’s the best one I’ve seen😳
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I only found out after 3 years of ownership that my "brand new" R had a smart repaired Pretoria from new when the wife grazed it and it went for a refurb with unusually tjick paint and a cross section of the scrape showing 2 full sets of paint coats (primer, colour, lacquer, primer, colour, lacquer).
yep, common occurrence im afraid, I'm the ChipsAway tech for weymouth area, and I've SMART repair many a brand new unregistered car when they've come in...customer never knows until they scuff it themselves..
ive had a customer call me a liar when I've pointed it out its been repaired before,
'it can't have been I've had it since new!'
sorry to be bearer of sh!te news here :undecided:
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Could it not be a load of bird crap or tree sap from where the car was parked af the dealers for a while?
If they disnt clean it off straight away it will mark new soft paint very easily.
Also explains why the marks can only be seen outside in daylight.
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I’ve read on other forums in the past of instances where these milky white blemishes have appeared under the clear coat on new cars. They do often disappear, but not always.
These blemishes are a characteristic of moisture trapped under the clear coat. This can happen if a car has been painted in less than ideal conditions before the clear coat is applied over the base coat, but it shouldn’t really happen when the car goes through the painting process in the factory as the environment is very carefully controlled. I’ve read that some car manufacturers also use a ‘flash heat’ process to remove any moisture from the base coat before the clear coat is applied (I don’t know if VW use this process) and before the body shell then goes through the ‘oven’ to bake/harden the paint.
In the OP’s situation, it might be worth speaking to a professional detailer as they’re likely to have seen this before, and they will be able to advise the OP on how likely it is that the blemishes will disappear permanently over time. The fact that they’ve reappeared after the dealer fix suggests they might not disappear. A detailer can also measure the paint thickness with a PTG (paint thickness gauge) and if this reveals paint that is thicker than expected, this would indicate some repainting work may have been carried out since the car left the factory.
If the issue is moisture under the clear coat, I wonder if the dealer fix was to put the OP’s car in the low bake oven in their body shop in the hope that it would dissipate any moisture permanently?
OP, please keep us updated of developments.
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Can anyone remember the hail stone damage at Emden a couple of years ago? Was the original posters car caught up in all that where roofs and bonnets were repaired/resprayed etc??
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Can anyone remember the hail stone damage at Emden a couple of years ago? Was the original posters car caught up in all that where roofs and bonnets were repaired/resprayed etc??
I think that happened in 2008 and again in 2013, it'd be unlikely that the OP's much newer car was caught up in the supply chain for that long.
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Ah yes purchased in June this year (sorry couldn't be a4sed to read everything last night) :grin:
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Hi all,
Thanks for all your posts and comments. The milky blobs are still present but only until next week when I pick up the new car in Indium Grey. My mate who is a body shop foreman had a look at it and said that there’s moisture beneath the lacquer. Apparently blue and black are the worst colours for showing this😩 if it’s bird crap then they have had a serious case of diarrhoea 🤮🤢
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Hi all,
Thanks for all your posts and comments. The milky blobs are still present but only until next week when I pick up the new car in Indium Grey. My mate who is a body shop foreman had a look at it and said that there’s moisture beneath the lacquer. Apparently blue and black are the worst colours for showing this😩 if it’s bird crap then they have had a serious case of diarrhoea 🤮🤢
That’s a good outcome! Indium Grey is a good colour and suits the GTI really well.