GolfGTIforum.co.uk
Model specific boards => Golf mk6 => Topic started by: bruin3182 on 10 October 2009, 13:25
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I have now had my brand new Mk6 White GTI a week and a half.... I cleaned it about 4 days ago... read on....
As I got to the rear bumper I noticed black speckles on the paintwork - very small with the appearance of Tar spots - they didn't wipe off and I couldn't feel them with my nail - I was reluctant to use tar spot remover as I have had the AutoGlym Lifeshine package put on (now I know some of you will scoff at this - but please bare with me).
As I worked my way around to the offside of the bumper near to the offside rear wheel arch I then noticed light yellow oil coloured speckles like spray from the wheels.... This didn't come off either and it could not be felt.
This was now becoming a less than pleasurable 1st car cleaning experience - I the started to look closer at the car and saw the black speckles on nearly every panel below the window level..... these can only be seen from about 6" away and closer - but are nevertheless pretty obvious!
So, my first thoughts were that the Lifeshine had not been applied to a perfectly clean car and had therefore sealed the contaminates under the sealant - I called Autoglym who were more than helpful - took my details and explained that I should go back to the dealer and speak with them.
I then called the dealership who told me that it was no problem "bring the car back in - we'll strip the autoglym - fully valet the exterior to remove the marks then re-apply the lifeshine"..... Great I thought.
Then yesterday I made the phonecall to see if all was well..... the reply I had was "Well, we've managed to get most of it off"!!!
So just 3 hours ago I went to pick up my car and was greeted by none other than the sales manager - who explained that the yellow stains on both rear wheel arches looked to be some kind of oil based contaminate that had actually stained the paint - he sadi they would re-spray the area but I was to be advised that "IT WAS SOMETHING THAT WILL PROBABLY HAPPEN AGAIN AND I MIGHT JUST HAVE TO LIVE WITH IT.... OR BUY MUDGUARDS"!!! He went on to say that these were the first white plastic bumpers they have sold on a car and it might just be an un-fortunate part of having a white car!!
This - as you can imagine - I was not happy about (having paid the best part of £25,000 for the car)!
It gets better.... I then went outside to check the car - and noticed that all of the tiny black specs were still all over the car - I pointed this out to him and he was a little surprised.... and went to fetch the paint bloke?? - He had a look and then tried to tell me "Well, they're built in a FACTORY - and you know, there's metal and dust in the air - this can get into the paint"!!!!!!
The sales manager then said he would do his best and try and get it sorted - he is confident that these black specs can be removed (I'm not sure how) - So at this point I have left the car with them.....
NOW - what I want to know is - IS THIS JUST ME - or has anyone else out there got NEW white GTI or GT with these same marks on ESPECIALLY THE ONES ON THE RAER BUMPER.... Please look closely!
As I want to know how to proceed with this.... Or am I just to expect it from a white car and should I really not expect a perfect poduct??
At this moment I would quite happily hand it back and pick up my old silver MK5 GTI off the forecourt and drive it home!!! DO I HAVE A COOLING OFF PERIOD WITH A NEW CAR?????
HELP!
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any chance of some pics ?
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I don't know really, I haven't got a MK6.
However, I ofently heard that the paint needs a month to settle.
Therefore useing the whole machinery Autoglym might have been an ENORMOUS mistake.
There is nothing better than elbow oil. And the best part, it is free :shocked:
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sorry - car at dealers - no pics!
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Sounds to me as if the car was badly painted/prepared in the factory to begin with. If I were you, I would reject the car and get them to replace it with a new one. If there are as many spots and defects as you say, it shouldn't be difficult. Try to get things in writing, even at this early stage (e.g. proof that the dealer has kept the car).
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Does anyone know for certain??? Have I got any grounds or legal rights to reject the car??
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Re Grounds for replacement: what about the old phrase 'merchantable quality'. Is that still valid these days - maybe the listerwho's had that heap of trouble with his mark vi can advise?
Ava
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This has been mentioned by others, in the bottom two posts on this page:
http://www.golfgtiforum.co.uk/index.php?topic=129833.20 (http://www.golfgtiforum.co.uk/index.php?topic=129833.20)
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am i not right in thinking that in most if not all modern production lines the cars are painted by robots in hermetically sealed rooms meaning that there is no chance for dust and crap to get into the paint?? i would reject it as you say you have paid a lot for a car and you are nopt getting what you payed for
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I've done about 500 miles in this car So I'm not sure they'll have it back....
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As stated above by another user, I too have heard this mentioned on various forums and I'm sure you're not alone.
Do a search on Google and see if it yields any other details.
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am i not right in thinking that in most if not all modern production lines the cars are painted by robots in hermetically sealed rooms meaning that there is no chance for dust and crap to get into the paint?? i would reject it as you say you have paid a lot for a car and you are nopt getting what you payed for
I work in a car plant and the chances of getting dirt in the paint is very low these days but, it does happen. We are not even aloud to wear deoderant for fear of contaminating the paint and that is no joke.
I get lots of black speccles in the paint, a little time spent polishing them out with autoglym them some good wax keeps on top of it, only do this very 6 months and it looks like new. Also I seem to get the yellow like deposits too, I thought it was just the pollen from the flowers and trees being blown everywhere, but you it does show up a lot on whte.
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Hello,
my GTi is now 3 months old, i have blue speckles on the paintwork on the front bumper..........very small but if you look good you see more then just a little bit speckles.......
It looks like the car in front of my car was painted blue and the speckles on my bumper where paint brush.
My dealer can do nothing about it, except to paint again the front bumper, i do not know if i want that....
When washed, ill take a picture.
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Glad I don't want a white one now...
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I have not even washed mine yet :laugh:
Still looks good for 4wks and 2.5kmiles though.
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This has definitely been mentioned on this forum in another thread, by at least two people. It sounds like a generic problem.
Has anyone found white spots on a dark-coloured car?
Rolfe.
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No spots on my deep pearl black! just gorgeous flecks of blue (the pearl) which glisten when the sun shines on the car, not that that is likely today! the weather here is sh..e!! the mornings have been cold for the last 3 days and I have been using the heated seats, wow what a lovely feeling in the small of the back so glad I added that option! can see me using it regularly on a cold day.
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I have a white Mk6 Gti and experienced exactly what you have said, mine had a brownish residue on all 4 wheel arches. Dealer got it sorted with a lot of effort by the bobyshop and glad to say it is fine now. The small black specs were mainly on the back of the car and o sorted those myself with a clay bar.
My personal opinion is they put some chemical protector on the wheels / tyres at the factory and it is this which stains the white paint as it splatters off when the car is moved about.
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Im getting white, not orderd yet though! Scared now!
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I don't understand why someone don't want to order a white one because of this, i mean, if it's getting on the white car's, why can it get to the other colours?
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Well thanks for everyones input... I will keep you updated as to what happens when the dealers get back to me.
If anyone else has any useful pointers - please get back to me.
But - call me awkward - I don't think it should be down to me to use a clay bar to remove black spots from paint off a brand new car - especially when the paint has not properly cured yet!!
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Hi, the black defect that I had on my car was subsequently removed by the dealer after getting approval from VW... apparently the black spot (which looks like a tiny brush stroke) got onto the car before the lacquer was sprayed on. In any case, I found out about it after my first washing of the car... So I feel for you bruin...
HM
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I don't understand why someone don't want to order a white one because of this, i mean, if it's getting on the white car's, why can it get to the other colours?
Yeah, but if I can't see it, I won't care!
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Having thought about this... Surely the worst thing that can be done to brand new paint is to apply some kind of abrassive method, be it claybar, t-cut etc...
Is it true that new paint takes some time to harden off???
Sorry guys... But this is really p&&sing me off...!
The other comment from the dealers is grating me now... "well sir, maybe someone as meticulous as you shouldn't have bought a White car"!!
I feel that they are just gonna keep fobbing me off or jut do a claybar job on my new paint and I will be none the wiser!!!
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If your not happy take it to a different dealer.
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Using a claybar will not damage the paint if used correctly - its prob what the bodyshop will use anyway.
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I thought a clay bar will only take off surface nicks/dots/grime etc. By the sounds of what the original poster is saying, these black dots are actually flush/in with the white paint. From my understanding a clay bar wont help here. ?
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Thats correct... It seems to me the bock specs areflush with the paint because I can't even feel them
with my nail if I rub it over them gently.
So if a clay bar won't get them off what will they use???
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Thats correct... It seems to me the bock specs areflush with the paint because I can't even feel them
with my nail if I rub it over them gently.
So if a clay bar won't get them off what will they use???
I'm not sure buddy, without pics its hard to tell. If its what I am imagining them to be like, then these 'specks' may not be on top/flush with the paint. They may be right down to the primer. In that case, t-cut wont help, it would be a full respray of the panel and if its all over the car, then a full respray of the car.
Unless the pro detailers want to correct me if I'm wrong.
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If the dealer is being rubbish, threaten to bring your lawyer into the situation.. might get them moving abit..
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Dealers are being ok at the moment.... Should be taking it to some pro detailing place to remove these black bits....! Then Ill have another look!!
Not sure how long that's going to take though!!
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Nothing to report on mine. I do have mudflaps though. Only problem I have is f**king tree sap off the tree overhanging my driveway
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Guys, just picked up this thread - been on hol for two weeks so haven't got back to you on progress of rattles and issue with black speckles on white paint.
so they've had the car the full 2 weeks, and i picked up on Sun which meant there wasn't anyone to talk me through what they'd done. Having said that, the rear of the car does look better. however, there still remains the odd speck. And to be fair its not just on the paint work, as when you rub a leather over the rear screen the specks shine up.... hmmm.
My honest opinion tho' - YES the paint should be perfect, BUT you can only see them when the car is sparkling clean and you're really close and looking for them. The wife couldn't spot them even when i pointed them out- but that doesn't really say much :wink:..... If it was a toss up between having a car rattle free or with these little specks on - then i'd defo go for the rattle free!!!
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So who has tried an aggressive claybar and something like autosmart tardis? Anyone?
Tbh it sounds like overspray/surface contaminants.
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ah, I think I may have inadvertently found out why we have contaminants in the car paint... perhaps this video shall enlighten us...
http://www.youtube.com/watch?v=4bHzSU35F3c&feature=player_embedded
hmmm...
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The latest update....
Slaes manager call sme today after two days of not hearing anything.....
He exoplains that they've had their paint guy out to look and he has said that the black specs are what they term as "FALLOUT" - not too sure what that means but I'm assuming some kind of airboprn contamination.....
He then went onto say that he had contacted Autoglym to find out what they needed to use to remove the lifeshine (which is a little odd, as they were already supposed to have removed that once and re-applied it the firast time I took it in (see my first post) - "THE GUY SPENT ALL DAY REMOVING THE AUTOGLYM STUFF AND RE-APPLYING IT - THE CAR LOOKS GREAT NOW!!!!" - However, I said nothing - I'm saving that little gem until later)!
Apparently Autoglym told them to use Fairy liquid...???? Anyway, He said they had done this and they were then applying some kind of cleansing preperation which had to be left on for a while - could this be SNOWFOAM??
And apparentlyu this should remove the black specks which supposedly are above the laquer.
As for the yellow stains on the Bumper - they are hoping this stuff will remove that too.
It would seem that I'm being fed a certain amount of bull sh1t here... which probably will come of no surprise to any of you....! However - I am willing to give them the cahnce to rectify the problem.
But if this car comes back with so much as a tiny swirl mark or scorch from bad mopping techniques there's gonna be a problem!!!
I've spoken to several professional detailing companies over the phone the last two days - and from what I've been told the finish should be totally blemish free with a galss like reflexion - anything less should be rejected!??
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Excuse my sloppy typing!!
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for what its worth I know fairy is used to remove some the built up crap on paint sometimes. :nerd:
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The latest update....
Slaes manager call sme today after two days of not hearing anything.....
He exoplains that they've had their paint guy out to look and he has said that the black specs are what they term as "FALLOUT" - not too sure what that means but I'm assuming some kind of airboprn contamination.....
He then went onto say that he had contacted Autoglym to find out what they needed to use to remove the lifeshine (which is a little odd, as they were already supposed to have removed that once and re-applied it the firast time I took it in (see my first post) - "THE GUY SPENT ALL DAY REMOVING THE AUTOGLYM STUFF AND RE-APPLYING IT - THE CAR LOOKS GREAT NOW!!!!" - However, I said nothing - I'm saving that little gem until later)!
Apparently Autoglym told them to use Fairy liquid...???? Anyway, He said they had done this and they were then applying some kind of cleansing preperation which had to be left on for a while - could this be SNOWFOAM??
And apparentlyu this should remove the black specks which supposedly are above the laquer.
As for the yellow stains on the Bumper - they are hoping this stuff will remove that too.
It would seem that I'm being fed a certain amount of bull sh1t here... which probably will come of no surprise to any of you....! However - I am willing to give them the cahnce to rectify the problem.
But if this car comes back with so much as a tiny swirl mark or scorch from bad mopping techniques there's gonna be a problem!!!
I've spoken to several professional detailing companies over the phone the last two days - and from what I've been told the finish should be totally blemish free with a galss like reflexion - anything less should be rejected!??
I hope to god that after all the work they have done on the paint that it doesnt end up looking even worse.
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I think i read on a couple of the american forums months ago of similar instances of this fall out shown on the white paint. I remember sonthing to do with rail tracks on there thread :undecided:
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Yeah fairy liquid will take all the protection off the car that is why cars shouldn't be washed with it.
Snowfoam only last for 10 minutes if you are lucky so doubt it would be that.
If you aren't already a member, then join http://www.detailingworld.co.uk/forum/index.php (http://www.detailingworld.co.uk/forum/index.php) or at least just browse. But they are so helpful over there. Personally I would have got one of those guys to fix the car and then billed the garage.
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That's what I wanted to do - But the garage said NO!! We are experts!!! :undecided:
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Not sure about 3 door white???
Looks a little like a UU or BT van in the mirror.
I like Minis cream colour.
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Not sure about 3 door white???
Looks a little like a UU or BT van in the mirror.
I like Minis cream colour.
:grin: wum
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Not sure about 3 door white???
Looks a little like a UU or BT van in the mirror.
I like Minis cream colour.
the ones that looks liked someones spunked up over them?? :sick:
that comment just smells of eggbert
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Cream minis look good.
I also like green new Ford Fiestas.
It would be good if VW offered us a bit more colour choice (Something like BMWs Atlanta Blue would be good)
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I doubt mine looks anything like a van lol
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My MK 5 was covered in specs of contaminates most of them orange. After a bit of research found them to be called rail dust.
Basically once your car has been completed and parked up ready to be shipped off around the world any airborn sh!t floating around sticks to nice fresh soft paint. If its metal it rust and thats the orange colour. I think the name rail dust came from the USA as probably a lot of the cars got transported by rail for obvious reasons so they were parked next to the railway line.
These marks should easily come off with the appropriate type of clay used by a pro detailer as its easy to marr the paintwork if you dont really know what your doing.
I would be going to a detailer of my own choice and then billling VW. :angry:
As for the stains i cant help you with that but again a pro detailer would be able to remove it if possible. The dealer paint protection stuff is garbage and not worth the money.
As for rejecting the car i dont know the law but i thik you have to give them the chance to put things right first even if it means a total respray.
Good luck.
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Thanks for all of your help guys.....
The dealer reckons they have sorted out the black specks all over the car BUT they have said the yellow stains on the rear bumper "MUST BE SOMETHING I'VE DRIVEN THROUGH!" and they are therefore NOT going to do anything about it!
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Thanks for all of your help guys.....
The dealer reckons they have sorted out the black specks all over the car BUT they have said the yellow stains on the rear bumper "MUST BE SOMETHING I'VE DRIVEN THROUGH!" and they are therefore NOT going to do anything about it!
I have told them I will not accept the car back until they sort it out - But, now it's the weekend I can't get hold of any of the managers until Monday!!
I have set up a new post regarding these Yellows bumper stains/marks "White GTI and GT owners I need your help"
Please reply to me on this post from now on!!
Thanks again!
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I hope you can see it well, because I'm not the best photographer.
I'm on the left bumper as previously mentioned blue spots in the paint sit, it looks like spray, maybe a blue car painted for me ..... the dealer does not help, it is minimal, but I'll see it everytime with washing,
(http://i10.photobucket.com/albums/a103/ronzuid/IMG_0291.jpg)