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Model specific boards => Golf mk7 => Golf mk7 GTD/TDI => Topic started by: JHWP on 06 March 2018, 17:55

Title: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 06 March 2018, 17:55
My car (MY14 MK7 Golf GTD) came from the factory set for flexible service intervals (longlife) with PR code QI6. I believe most or all V.W. cars now come like this and have longlife oil as a first fill in the factory. My car was changed from flexible service/QI6 to time and distance/fixed servicing by the dealer at PDI or first service but I am wondering what corresponding PR code I should be following for servicing now as the maintenance charts by V.W. use the PR codes as the reference - QI1, QI2, QI3, QI4, QI7 for fixed servicing, QI6 for flexible servicing and QI9 for fixed servicing on electric vehicles. It would seem that it would depend where you are in the world and also the quality of fuels used/available. All of this is made very clear by V.W. apart from the case of taking a QI6 PR car off flexible servicing and putting it onto time and distance/fixed servicing such as my case.

Any thoughts?

Thanks.
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: mcmaddy on 07 March 2018, 07:29
In the UK every car comes from the factory set to long life servicing but can be changed to fixed servicing on request. It then becomes 12 months or 10,000 miles whichever happens first.
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 08 March 2018, 08:55
There are two very similar PR codes listed by Volkswagen on the official maintenance schedule - QI4 and QI7 and that is what I find a little confusing. They are essentially the same (give for the slight difference between the km value and the miles value) for the oil change service. QI4 is 15,000 km or 1 year and QI7 is 10,000 miles or 1 year but they differ quite a bit for the inspection service. QI4 being 30,000 km or 2 years then every 30,000 km or 1 year and QI7 being every 20,000 miles or 2 years.

I think that European cars that are taken off QI6 flexible servicing are then put onto QI4 fixed servicing and for markets such as the U.K. that use miles, while miles are stated by owners and dealers etc. the actual distance calculated by the car is in km, 15,000 km being just under 10,000 miles at 9,320 miles and I think that the QI7 PR code is for the NAR (North American Region) only but I could be wrong. Can anyone confirm the above?

Thanks.
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: fredgroves on 08 March 2018, 09:06
Don't you have a service manual for the car?

Can't you just look at that for the schedule?
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 08 March 2018, 09:35
I do indeed have a service manual for the car. I also have downloaded all of the service information from erWin. It would be very straight forward if my car was still on QI6 flexible servicing as then I would follow the servicing schedule for PR code QI6 but as I have said, it is not on QI6 flexible serving. It has been changed to fixed or time/distance servicing. In this case, it is unclear what the new/changed or correct PR code and corresponding service schedule is in this situation as Volkswagen do reference QI6 cars being taken off flexible servicing and being put onto fixed servicing but don't mention which fixed servicing schedule to follow in that case. I asked my dealer and they couldn't tell me. They kept saying to bring it in to be serviced when the car tells me as it monitors the oil itself. This is even though I told them more than once that the car wasn't on flexible servicing anymore. I also emailed Volkswagen and asked them the question and never got a reply.
As you can see below there are multiple fixed servicing options. Narrowed down by the quality of fuels it leaves two options - QI4 and QI7 (oddly for the oil change service QI4 covers both areas of compliant and non compliant fuels but this is not the case for the inspection service). I would like to know which of these is to be followed in the situation where a QI6 car is taken off flexible servicing, such as my case. It does not sate this in the service manual for the car unfortunately. It also appears not to state this in any of the official Volkswagen service information

(https://preview.ibb.co/jtwSDS/Capture.png) (https://ibb.co/ecayL7)

(https://preview.ibb.co/kopa07/Capture2.png) (https://ibb.co/cLHjtS)

Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: fredgroves on 08 March 2018, 09:49
Q14 is in KM, Q17 is in miles no? Same distances 15km is ~10 miles in rounded VW terms.

But there is a difference in inspection regime of Q14 being every year and Q17 being every two years. The oil change is the same.

Which is weird because whilst I understand oil types maybe different, the inspection must be the same?

Shoot a PM to Evo on here, he works for a VW dealer.... might be able to help you.
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 08 March 2018, 10:48
Q14 is in KM, Q17 is in miles no? Same distances 15km is ~10 miles in rounded VW terms.

That's what I initially thought - I assumed that QI4 in km was for markets that run in km such as Germany, France etc. and QI7 in miles is the same schedule but just in miles for markets that run in miles such as the U.K. But... then I thought why would V.W. bother to differentiate the two of them if they are essentially identical (after being rounded). I thought why don't they just have the one and write 15,000 km/10,000 miles or one year rather than have two separate PR codes listed with essentially the same distances and the same time frames. Then when I saw that the inspection service was totally different between the two I was truly confused...  :laugh: I'm thinking that it is a possibility that all European built cars actually calculate in km only and that is why some U.K. owners report the servicing distance values shown by their cars as being slightly less than 10,000 miles and not exactly 10,000 miles as 15,000 km is 9,320 miles. I'm also thinking it is a possibility that U.S.A./Mexico built cars for the NAR market may calculate in miles only and this is what the QI7 PR code is connected to (but... not all V.W. cars for the NAR market are built there such as the Golf R...). If this is the case I'm still unsure as to why the inspection service interval would be different between the two markets though.

To shed further curved light on this I checked the service information on my car this morning via the car menu. It is showing the car being due an oil change service in 10,400 km or 7 days but it is also showing the car being due an inspection service in 25,400 km or 358 days. If the car is following the QI4 service schedule then once the car has reached two years old (which it has) it is due an inspection service every year (or sooner if I reach the +30,000 km mark before then) and an oil change service every year (or sooner of I reach the +15,000 km mark before then). Although the distance elements differ between the oil change service and the inspection service, should they not be aligned in the time element of 1 year within the menu of the car? I will always reach the 1 year mark before the distance marks as I only drive low miles. For example I have only driven 4,600 km since the last service which was one year ago. Not sure if it makes a difference but my GTD was originally a U.K. car as was sold new in Northern Ireland but it has since been exported and is now running on roads which use km. Obviously I can switch the unit value between miles and km within the settings so it may be an identical car (other than the speedo markings) to the same model had I bought it new from my local dealer for example.

I really wish V.W. made this sort of information more available or at least that their dealers were more clued in. It's pretty simple stuff but very difficult to nail down and get a conclusive answer unfortunately.

I'll contact Evo and see if he can straighten this one out. Thanks for the info.
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: fredgroves on 08 March 2018, 13:32
Here's a US service schedule:

https://www.dropbox.com/s/ynawu6w2kbnvmkq/2016%20Maintenance%20Cards_USA_GTI__2.0T_August%202015.pdf?dl=0

For a GTI of course, but it looks very much like oil change every 10k and other things are 20k (miles)

TBH, "inspection" is just a look at things to make sure they aren't worn out (if you read that chart). In the UK, after 3 years the MOT will cover nearly all of that for you!
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 08 March 2018, 17:19
I did notice that the inspection service includes mostly all erm, inspecting  :grin: So no actual actions/work needed unless as you say something is worn out. I'd like to know though if it is recommended by V.W. to do it every 30,000 km/2 years then every 30,000 km/1 year or, every 20,000 miles/2 years.

Unfortunately my car won't be going through an MOT test and the equivalent test applicable to me is a bit of a joke. I would imagine an MOT test would be far more thorough. I'll check the stuff myself just to be sure...
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: dfsGTD on 08 March 2018, 22:44
I didn't think servicing was so complicated. I just drop mine in at a good independent every 10000 miles and they do what is needed. Job done 😊
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 09 March 2018, 13:29
Ah yes, definitely the easier option alright but for me, I do all my own servicing within reason - there are some jobs that I would leave the car in to have done, timing belt for example. I use a good independent garage like yourself. It is a small family run business but the knowledge and quality of work there is top notch and I trust them which is most important. The owners are VAG enthusiasts and petrol heads too which really goes a long way. They are also a bit cheaper than the main dealers which is nice. The only issue with them is they are quite a a distance from where I live so that is a bit of a pain but well worth the trade off for the service they provide. I've had bad experiences in the past with multiple main V.W. dealers unfortunately so would steer clear of them myself based on this. I quite enjoy working on my own car too but I'm very particular so like to know exactly what I'm doing, why I'm doing it and like to do things exactly by the book and in some cases above and beyond the book. In the case of this thread "the book" doesn't provide the info I am looking for but I'm sure I'll find it...
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: dfsGTD on 10 March 2018, 07:31
You have hit the nail on the head about trust which is the main reason I use an independent. It is a bonus that they are also a bit cheaper however the money is not saved in the quality of the workmanship as someone has to pay for the many receptionists and "fancy" tea and coffee making facilities.
I did enjoy working on my own cars in the past but Unfortunately things seem to be very complicated now with the computer and electronics I leave well alone. I can't even change the rear brake pads any more ☹️
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: Restlessnative on 10 March 2018, 23:25
Took mine off flex service interval at it's first service (1 year old).I know long life oil is not only used at the factory but also used for all types of servicing at VW dealers (507 00).
Personally,i'm just going on what my service schedule book says now.Most important thing to me is fresh oil.Everything else is not so important.
If it's of any interest.I got this from a reputable poster on the MK7 Golf forum.Think it might well be from the VW-win site that you have to pay to use.
Fuel filter.Change at 56k miles.
Air filter.Change at 56k miles or 6 years (whichever comes first).
Dust/pollen filter.Change at 37k or 2 years (whichever comes first).
Cambelt.Change at 130k miles or 5 years (whichever comes first).
Long intervals i know.But that's what VW recommend. :shocked:
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 11 March 2018, 16:53
I did enjoy working on my own cars in the past but Unfortunately things seem to be very complicated now with the computer and electronics I leave well alone. I can't even change the rear brake pads any more ☹️

Get yourself a VCDS cable and software. Best tool you will buy for your Volkswagen and it enables you to do lots of things including opening and closing the parking brake for rear brake pad changes. I'm so glad I bought my VCDS and use it far more than I thought I would.
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 11 March 2018, 17:31
Took mine off flex service interval at it's first service (1 year old).I know long life oil is not only used at the factory but also used for all types of servicing at VW dealers (507 00).
Personally,i'm just going on what my service schedule book says now.Most important thing to me is fresh oil.Everything else is not so important.
If it's of any interest.I got this from a reputable poster on the MK7 Golf forum.Think it might well be from the VW-win site that you have to pay to use.
Fuel filter.Change at 56k miles.
Air filter.Change at 56k miles or 6 years (whichever comes first).
Dust/pollen filter.Change at 37k or 2 years (whichever comes first).
Cambelt.Change at 130k miles or 5 years (whichever comes first).
Long intervals i know.But that's what VW recommend. :shocked:

Thanks for the info. I have previously paid and gone online to download some documents from erWin. I've checked the info you've given above and it matches exactly with the info that is stated in the V.W. official workshop manual from erWin apart from the 5 years on the cambelt. Oddly there is no time frame stated in the erWin documents for that, just a mileage value. I would have expected both time and mileage values :huh: My GTD is four years old and at 53,000 km/32,000 miles so I'll certainly reach the 5 year mark before the 130,000 mile mark. The only other thing if anybody is reading this with a MK7 with a petrol engine is that the fuel filter change is only applicable to diesel engines as the fuel filter on petrol engines is built into the fuel delivery unit and cannot be renewed on its own. Petrol fuel filter change is not listed so I assume it is unneeded during the life of the car unless there is a specific issue with it such as it becoming blocked etc.? Just as well as they are costly at around €260/£230  :shocked:
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: Restlessnative on 11 March 2018, 22:25
Took mine off flex service interval at it's first service (1 year old).I know long life oil is not only used at the factory but also used for all types of servicing at VW dealers (507 00).
Personally,i'm just going on what my service schedule book says now.Most important thing to me is fresh oil.Everything else is not so important.
If it's of any interest.I got this from a reputable poster on the MK7 Golf forum.Think it might well be from the VW-win site that you have to pay to use.
Fuel filter.Change at 56k miles.
Air filter.Change at 56k miles or 6 years (whichever comes first).
Dust/pollen filter.Change at 37k or 2 years (whichever comes first).
Cambelt.Change at 130k miles or 5 years (whichever comes first).
Long intervals i know.But that's what VW recommend. :shocked:

Thanks for the info. I have previously paid and gone online to download some documents from erWin. I've checked the info you've given above and it matches exactly with the info that is stated in the V.W. official workshop manual from erWin apart from the 5 years on the cambelt. Oddly there is no time frame stated in the erWin documents for that, just a mileage value. I would have expected both time and mileage values :huh: My GTD is four years old and at 53,000 km/32,000 miles so I'll certainly reach the 5 year mark before the 130,000 mile mark. The only other thing if anybody is reading this with a MK7 with a petrol engine is that the fuel filter change is only applicable to diesel engines as the fuel filter on petrol engines is built into the fuel delivery unit and cannot be renewed on its own. Petrol fuel filter change is not listed so I assume it is unneeded during the life of the car unless there is a specific issue with it such as it becoming blocked etc.? Just as well as they are costly at around €260/£230  :shocked:

Checked my service record book and there is not anything about the belt change interval.Just to check with VW.So i did.
www.volkswagen.co.uk/owners/servicing/what-we-check-and-why/cambelt-change

Pre09=4years   Post09=5 years. Possibly sooner for high mileage.
So i guess like with for yourself it will be 5 years for me.And if it goes sooner they will be to blame!. :grin:
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 12 March 2018, 10:34
Seems to be conflicting or at least varied information on the cambelt for some reason. I'd be airing on the side of caution though myself; a right expensive mess if it lets go  :sick:
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: Restlessnative on 12 March 2018, 17:00
Seems to be conflicting or at least varied information on the cambelt for some reason. I'd be airing on the side of caution though myself; a right expensive mess if it lets go  :sick:

Same here.Expensive rubber band failure. :shocked:
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 14 March 2018, 14:23
I still haven't been able to get a definitive answer on this unfortunately  :undecided:

The service intervals in the service book gives different information to that of the information within the documents on erWin. The book says for an oil change service -
QI4 = After 15,000 km / 10,000 miles or 1 year whichever comes first
QI7 = After 10,000 miles or 1 year whichever comes first

The book says for an inspection service -
QI4 = First service after 2 years or 30,000 km / 20,000 miles whichever comes first then every 1 year or 30,000 km / 20,000 miles whichever comes first
QI7 = First service after 2 years or 30,000 km / 20,000 miles whichever comes first then every 1 year or 30,000 km / 20,000 miles whichever comes first

Here is a picture from my service book

(https://preview.ibb.co/hxd3VH/IMG_5408.jpg) (https://ibb.co/j8oRjc)

So, according to the service book there is no difference to the oil change or inspection intervals when comparing QI4 and QI7. If there is no difference between them and they follow exactly the same intervals why do both exist? There is a difference between them in the erWin documents. So which is it Volkswagen? It can't be both... I hate conflicting information, especially official conflicting information  :angry:

Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: CSS on 27 July 2019, 14:59
This is an old thread but it amazes me how long the VW maintenance intervals are for air filter and cam belt.  Air filter change after 6 yrs/ 60k is ridiculous.  I know they want to reduce servicing costs but surely this is detrimental to engine performance and emissions.  Air filters look dirty after 20k!  Maybe I am out of touch with modern engine designs, but it doesn’t feel right.
Rant over!
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: Watts on 27 July 2019, 16:44
This is an old thread but it amazes me how long the VW maintenance intervals are for air filter and cam belt.  Air filter change after 6 yrs/ 60k is ridiculous.  I know they want to reduce servicing costs but surely this is detrimental to engine performance and emissions.  Air filters look dirty after 20k!  Maybe I am out of touch with modern engine designs, but it doesn’t feel right.
Rant over!

I thought air filters were at 4 years or 40k? Pretty sure mine was changed at the last service (4 years). I changed mine at 2 years for good measure (about 15k miles) as agreed, 4 or 6 years is too long (in my mind).
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: JHWP on 28 July 2019, 09:51
Official erWin air filter service interval for the MK7 Golf, for what it's worth... -

Air filter: clean housing and renew filter element - Every 90,000 km (which is 55,923 miles) or 6 years, whichever occurs first.

Too long an interval in my opinion.
I've changed mine to a Racingline panel filter (https://www.racingline.com/vwr11g701) which can be cleaned, reoiled and reused which I do every 12 months as part of an oil change service.
Title: Air filter replacement cost
Post by: martin998877 on 13 October 2019, 12:31
This is an old thread but it amazes me how long the VW maintenance intervals are for air filter and cam belt.  Air filter change after 6 yrs/ 60k is ridiculous.  I know they want to reduce servicing costs but surely this is detrimental to engine performance and emissions.  Air filters look dirty after 20k!  Maybe I am out of touch with modern engine designs, but it doesn’t feel right.
Rant over!

I thought air filters were at 4 years or 40k? Pretty sure mine was changed at the last service (4 years). I changed mine at 2 years for good measure (about 15k miles) as agreed, 4 or 6 years is too long (in my mind).

I agree, at 15,000 miles mine is showing dust.  It's also a 5 minute job to change, and the improved airflow for performance and MPG should make it a cost effective change too.

However, looking on Ebay, the Mk7 GTI air filters there are all about £35 quid!  How much is a standard vw air filter, either from VW or online? Does anyone know roughly? I'd have guessed at about £15!

Many thanks.
Title: Re: QI6 Flexible Servicing To Time and Distance Servicing
Post by: Watts on 13 October 2019, 13:46
I definitely only paid around £15 last time but ECPs and GSF are as you say around £30. Perhaps worth holding on for a bit as they always do deals. Iirc Mann was the standard oem.