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Model specific boards => Golf mk7 => Topic started by: andygo on 26 December 2023, 10:18

Title: 7.5 GTI dash issue
Post by: andygo on 26 December 2023, 10:18

Has anyone encountered this issue with the dash? Series of bubbles, similar in apperanace to a phone protection film not applied properly. Can't feel any imperfections, but my wife has had the car less than 3 months, so I'm going to raise it with the supplying (non franchised) dealer to sort.

(https://i.imgur.com/GEUTfJP.jpg)

Title: Re: 7.5 GTI dash issue
Post by: willni on 26 December 2023, 11:13

Either it's just water spotting from misc. product or else damage to the digital screen caused from a misc. product.

Hit it with some glass cleaner and see if it removes it. Looks more like damage in my opinion due to the evident scratches trying to remove it.

I also doubt you'll get anywhere with the dealer.

Title: Re: 7.5 GTI dash issue
Post by: andygo on 26 December 2023, 13:24

I have tried glass cleaner on it, but it's evidently behind the surface, inside a laminated screen. The plastic screen is quite bendy and not rigid. Bit of a strange one TBH and as its not on the surface unlikley to be caused by an external influence other than a manufacturing defect on close examination.

Title: Re: 7.5 GTI dash issue
Post by: Arnold_Lane on 26 December 2023, 19:24

A quick check, but has the screen protector been removed?

I drove around for 9 months in my new Audi Q5 before realising that the screen protector was still in place 🙄

Title: Re: 7.5 GTI dash issue
Post by: andygo on 26 December 2023, 20:06

Quote from: Arnold_Lane on 26 December 2023, 19:24

A quick check, but has the screen protector been removed?

I drove around for 9 months in my new Audi Q5 before realising that the screen protector was still in place 🙄

Really? :)

Title: Re: 7.5 GTI dash issue
Post by: willni on 05 January 2024, 21:40

I came across this Andy as a worst case fix for you, you can get the screen repaired for £150.

https://www.vw-retrofit.co.uk/product/virtual-cockpit-screen-repair/

Title: Re: 7.5 GTI dash issue
Post by: andygo on 06 January 2024, 20:02

Thanksfor posting, thats encouraging.

Here is a photo taken today in the (brief) sunlight:
(https://i.postimg.cc/zfv1NxJn/IMG-0494.jpg) (https://postimg.cc/NK3n772M)

Title: Re: 7.5 GTI dash issue
Post by: andygo on 24 February 2024, 20:02

It's been replaced under guarantee.

I have the original complete dash here if anyone wants to offer a few quid for it!