@brian1983 I hope you got your notchy gear shift sorted?
Driving mine over the last few weeks I’ve been thinking what a nice gear shift it is.
I think it has also got better with time. Just feels more mechanical as time has gone on.
Absolute pleasure to go up and down the gears.
If yours doesn’t feel like that, you’ve definitely got an issue. I would say even if VW don’t agree there’s a problem, i think it would be worth getting a good independent to adjust the gear linkages.
I can’t imagine that would cost much, and would make a massive difference to the enjoyment of the car.