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Model specific boards => Golf mk8 => Topic started by: Guycav87 on 08 October 2021, 08:35
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Hello
looking to see if anyone has encountered the same issue im having currently and is either still having the issue or has had it fixed and the issue has gone?.
car has been in to the dealer a fourth time now and is currently still with them as they have no clue what is causing it.
the noise happens on any road type, over speed bumps and mainly at lower speeds especially when turning left as downward force is on right side.
it sounds like an issue with the mount, as its like rubber squeaking/creaking but it sounds like its coming from middle to bottom of suspension.
they can replicate the noise but are scratching heads.
i am at my wits end now & debating rejecting it as i had to do with my Mk8 GTI back in April, never had an issue with VW up until the Mk8, disappointing & frustrated with it all.
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Thought I read elsewhere on the forum that top suspension mounts gave problems and had to be replaced. Also special grease needed for some suspension bushes to cure squeaks. Might be the latter if the noise is coming from lower down the suspension.
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ive not found that comment on the thread yet but i had a feeling it may be the mounts.
greasing they have tried 3 times on different areas to no avail.
they found a scuff mark on the bottom within the strut last 3rd time it went in and greased it but didnt work so its currently with them now since tuesday and im awaiting an update today.
not hopeful at all
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Mine does something like that too.
I've had the dealer look at it but because I couldn't describe under what circumstances it happens they couldn't do much.
Apparently they have looked for any signs of wear that might indicate what the problem is, but couldn't find anything...
Do you have dcc like me?
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Hi Fred
Well i had the car back today and so far no noise.
the business manager at my local VW dealer has a clubsport and had the same issue.
the fix they done on both cars was taking the shock absorber ram out of the cylinder and found it was dry, little to no grease.
so they greased it up and adjusted it, the manager there has had no noise after 3 days of driving and i havent had any since having my car back so i just have to monitor it.
they test drove mind yesterday and this morning and had no noise either.
cruise control issue is it?
i dont use it but i know its wide spread and people are rejecting the cars and VW are accepting it as they know no fix is coming soon.
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No, I was asking if you have dynamic chassis control... Dcc.
Thanks for the possible fix for the noise though. Might be able to get that looked at.
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Apologies Fred i read it wrong.
no i dont have DCC, whats the issue with that?
never had an issue on previous Golfs I've had it on.
yeah id say to mention it to your dealer as it seems so far to fix it.
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I had mine done. Non-DCC ClubSport. A different grease was used.
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It was me and yes 2 top mounts and then NSF strut exploded
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Well I'm hoping for no rupturing of struts tbh.
they explained they used a certain type of grease on the bellow inside the shock absorber then had to readjust the arm back into the cylinder.
i haven't been out in it yet today but no noise as of yesterday and day before
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Is there a TPI for it? Easier to point them at that (because they won't bother looking for a TPI...)
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Is there a TPI for it (because they won't bother looking for a TPI...)
My experience of dealers and TPIs. 🥳
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I had a similar problem. Top mount and bearing were replaced and no further noise. No grease mentioned but has been in many reports since.
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My clubsport seems to have developed an annoying vibration on low revs, which sounds like it’s somewhere in the passenger side of the dash
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I had similar sounding noises in my CS and they replaced the NSF top mount and OSF shock strut and now no further noise.
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I had this problem on my clubsport, top mount on the front left suspension was causing the shock absorber to destroy itself, now the noise is happening on the other side !
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I, too, had a squeaking/rattling noise coming from (I thought) the NSF suspension on my GTI, especially at slow speeds. Fortunately, I was able to download the evidence from my dashcam because when I first took the car back to my dealers they said they couldn't hear it and then, after showing the Service Manager the video on my PC and, after we had taken the car 400 yds down the road on a test drive, the technician heard it too. But he said he thought it was coming from the rear suspension.
Anyway, he heard it so the car was booked in for a warranty repair two weeks later and, this time, another technician test drove the car, then phoned me to say he was convinced the noise was actually coming from the NSF suspension, which was what I had said initially. Three hours later, he phoned me again to say that he had adjusted the suspension mounts on both OSF and NSF, and applied a generous application of "Lithium grease" and was convinced that the problem was gone. I think he's right because a week on and 300 miles later and I haven't heard a single squeak.
However, I'm very lucky to have such a good and honest service manager because he doesn't seem to be 100% convinced that his chaps have resolved the problem for good. He is clearly aware this is a known issue and asked me to let him know, immediately, if the problem returns. If that happens, he intends to replace the suspension mounts etc, under warranty.
So, I shall be keeping a very, close eye (and ear) on the problem. But, so far, so good.
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Mines booked in next weekend and I'm worried that if it's been raining and the suspension is wet then the noise won't be heard, I know it's there at low speeds plus when you brake hard and turn in transferring the weight around the suspension.
The other trim noises are usually heard when it's warmer so again I preparing myself for them to say nothing can be heard.
Hopefully they'll get the car up and have a good poke around.
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Back in October 2021 my GTI had some Lithium grease applied by the local dealers (see above post) in an attempt to cure a squeaky, front suspension.
Well, the noise returned (as expected) a few weeks ago and this morning I dropped my car off at the dealers, so that they could investigate the cause. I've just had a call to say that they have identified the problem and ordered up replacement boots and that my car should be ready tomorrow.
Replacement boots after only 8,000 miles and in a car that it is not yet one year old?? That does seem odd. Has anyone else experienced similar?
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We had exactly the same on a 6 month old demo with 5000 ish miles
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I had similar sounding noises in my CS and they replaced the NSF top mount and OSF shock strut and now no further noise.
Further to my earlier post, I have had both front top mounts replaced plus both shocks and the noise has come back and is going in again tomorrow for further investigations
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My GTI does it - sounds like the front suspension is knackered... you get a creaky groaning noise as the suspension unloads.
They've not attempted to fix it, just told me they couldn't hear the problem... despite me telling them how to reproduce it.
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Picked up my car this morning and, I think, the noise has gone. It does seem that it's a common issue though, because there's a TPI (2064607/2) quoted on the warranty paperwork. Basically, the dealers have dismantled and rebuilt my car's front suspension.
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I had two recent creaks from the front suspension.... the dealers used a TPI to replace/grease the main front sub-frame bolts which fixed the issue I had when braking/turning in.... the other parking related creak they couldn't find/fix.
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I had the same issue when I bought my Mk8 GTI in Nov 21, started to make squeaking/creaking noises around the front every time I went over a bump, took it into VW & the technician replaced the cv boots, runs like a dream now, no more squeaks !
If it’s still under warranty get them changed!
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Picked up my car this morning and, I think, the noise has gone. It does seem that it's a common issue though, because there's a TPI (2064607/2) quoted on the warranty paperwork. Basically, the dealers have dismantled and rebuilt my car's front suspension.
Thanks for the TPI info, Sniffer. Mine had the 'better grease' as they called it done around six months ago and it worked initially but the issue came back after about three months. I'm due in for a service in the next few weeks and I've put it on as something to be investigated. I'll pass on the TPI info when I drop it off.
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Picked up my car this morning and, I think, the noise has gone. It does seem that it's a common issue though, because there's a TPI (2064607/2) quoted on the warranty paperwork. Basically, the dealers have dismantled and rebuilt my car's front suspension.
Thanks for the TPI info, Sniffer. Mine had the 'better grease' as they called it done around six months ago and it worked initially but the issue came back after about three months. I'm due in for a service in the next few weeks and I've put it on as something to be investigated. I'll pass on the TPI info when I drop it off.
Yes, I had the same interim (lithium grease) fix applied in October. It only masked the problem for a few months. Good luck!
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Mine was in for it's first service at Inchcape today. I completely forgot to give them the TPI info that Sniffer posted but I listed it for investigation and they've come back with...
"Carried out investigation into creaky suspension and confirmed fault with gaiters on shockers sized from following a test plan. Removed and refitted trim correctly and all tested ok."
From that, I'm not entirely certain what they've done. It's not the clearest job description in the world, is it?
Also had the engine cover off and can confirm that there's no noticeable extra noise. I asked if there was a replacement in the pipeline and they said that they didn't know.
Also found out that I'm not too far away from needing new front tires. I haven't rotated them in the time I have had the car, admittedly, but still didn't expect to be changing them (Goodyears) at 19k miles, to be honest. Frequent tyre changes come with the territory of being a GTI owner, I guess. I could get away with swapping the fronts and rears and will get another couple of months out of them but I have been deliberating sticking some PS4Ss on, so not sure it's worth the hassle.
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That is what they did to mine about 2 weeks ago, and so far so good.
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Not changing the fronts at 19k?
Do you drive like miss daisy?
About 14ish for fronts normally on my gtd's, my gti had an early bath at 11k, but probably wouldnt have made more than 13k
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Brocky, at 19k do you notice the fronts worn more on the inside (owing to the CS running a bit of camber)?
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Not changing the fronts at 19k?
Do you drive like miss daisy?
About 14ish for fronts normally on my gtd's, my gti had an early bath at 11k, but probably wouldnt have made more than 13k
:grin:
Did Miss Daisy drive...? :smug: :tongue:
Far from it, Fred! Though, around 60-70% of that mileage is motorway and dual-carriageway, rather than twisty bits. The tech also said that my pads are about 50% worn, if that redeems any of my cred...? Those Clubby brakes are so good, it'd be rude to not use them to their full potential! :evil:
Brocky, at 19k do you notice the fronts worn more on the inside (owing to the CS running a bit of camber)?
Haven't really noticed, Exonian. I don't have a depth gauge either, so couldn't tell you. Sorry. Is it something you've noticed with yours?
That is what they did to mine about 2 weeks ago, and so far so good.
I had the "better grease" done on mine about six months in and that lasted about a month before the creaking came back. Hopefully the techs are better informed this time.
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Haven't really noticed, Exonian. I don't have a depth gauge either, so couldn't tell you. Sorry. Is it something you've noticed with yours?
Mine is running PS4S at around 11k miles and I haven’t noticed any uneven wear but it would be hard to spot unless the wheels were on full lock as it would be the inner shoulder that was affected.
Which is a long winded way of saying I’ve not checked properly.
It’s now on the “to do” list.
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'Picked up my car this morning and, I think, the noise has gone. It does seem that it's a common issue though, because there's a TPI (2064607/2) quoted on the warranty paperwork. Basically, the dealers have dismantled and rebuilt my car's front suspension.@
Very interesting. In my conversations with the dealers this TPI was never mentioned but the service manager did refer to rebuilding the suspension. Screen shotted and filed for future reference, if needed - (hopefully not). This forum is a mine of information, thanks.
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Picked up my car this morning and, I think, the noise has gone. It does seem that it's a common issue though, because there's a TPI (2064607/2) quoted on the warranty paperwork. Basically, the dealers have dismantled and rebuilt my car's front suspension.
Thread bump
Did they say what parts they replaced was it just the bump stops and greased it?
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My invoice states, “Removed shocks and found top mounts had signs of rubbing. Replaced bump stops, protective boots, to and bearings. Noise from suspension now rectified”.
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My invoice states, “Removed shocks and found top mounts had signs of rubbing. Replaced bump stops, protective boots, to and bearings. Noise from suspension now rectified”.
Thanks👍 got mine going in dealers soon with same problem sounds like hopefully they sort it🤞
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My invoice states, “Removed shocks and found top mounts had signs of rubbing. Replaced bump stops, protective boots, to and bearings. Noise from suspension now rectified”.
Mime went in, now fixed greased top mounts replaced boots all done.
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My invoice states, “Removed shocks and found top mounts had signs of rubbing. Replaced bump stops, protective boots, to and bearings. Noise from suspension now rectified”.
Thanks👍 got mine going in dealers soon with same problem sounds like hopefully they sort it🤞
Did you get this sorted?
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Fingers crossed, it hasn’t reoccurred. 🤞
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Fingers crossed, it hasn’t reoccurred. 🤞
👍
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Mine has been in 3 times, previously they applied lithium grease which worked for 1 day. Took in today as they said they were going to replace the suspension bushes but after looking at these they said they were not defective so couldn’t replace so they applied more grease! Obviously the noise is coming from somewhere else. Won’t hold my breath the grease will cure it :rolleyes:
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Mine has been in 3 times, previously they applied lithium grease which worked for 1 day. Took in today as they said they were going to replace the suspension bushes but after looking at these they said they were not defective so couldn’t replace so they applied more grease! Obviously the noise is coming from somewhere else. Won’t hold my breath the grease will cure it :rolleyes:
It's a common fault and there's a TPI covering it, so your dealership should be well aware of what it is they need to do. I had the front suspension rebuilt and boots replaced on my latest Mk8 GTI, after only 1,400 miles. I am delighted to say that it seems to have solved the problem.
I started hearing the usual squeaking and rattling noises after only 1,200 miles and knew what it was straightaway. This is because I had the same problem on my last Mk 8 and the dealership went through the old Lithium grease routine on my first visit, before conceding just a few months later that the boots needed replacing. This time, they didn't even argue about going straight to the rebuild/replacement part option. Lithium Grease only masks the problem; it is not the answer.
It's a disgrace that this is still a relatively common fault, some four years after the Mk8 was first launched.
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Phoned the dealership again today to book back in. Hopefully they can find out what the issue is and have mentioned maybe start looking at the CV Boots to start with. The creaking noise is worse when I first get in the car for the first few miles after that the noise isn’t as bad!?
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My Golf R 7.5 creaked badly after the first year, sound came from the back of the car it seemed, mostly when reversing slowly and turning, they replaced some mounts but never fixed the issue completely, creaking was better but still there.
Now my MK8 Golf R is doing the same thing, when driving forward at slow speeds you hear a creak now and again from both front doors it seems, only slightly when moving forward, but in reverse the creaking of the doors are much louder. It could be from the chassis or somewhere else, hard to pin point but odd it sounds like its coming from both doors. Doesn't always do it and VW said pop in to demonstrate which could be a waste of time based on experience. Seemed to be worse when the car was hotter with the weather. This morning its colder and car did not creak!
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Possibly the rubber seals on the doors. If under warranty dealer may lube with Krytox that should fix the issue.
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My Golf R 7.5 creaked badly after the first year, sound came from the back of the car it seemed, mostly when reversing slowly and turning, they replaced some mounts but never fixed the issue completely, creaking was better but still there.
Now my MK8 Golf R is doing the same thing, when driving forward at slow speeds you hear a creak now and again from both front doors it seems, only slightly when moving forward, but in reverse the creaking of the doors are much louder. It could be from the chassis or somewhere else, hard to pin point but odd it sounds like it’s coming from both doors. Doesn't always do it and VW said pop in to demonstrate which could be a waste of time based on experience. Seemed to be worse when the car was hotter with the weather. This morning its colder and car did not creak!
If the creaking noise is coming from the doors, it could be that the rubber door seals have dried out. Certain wax based cleaning products (car shampoos or car wax) can also cause the creaking noise if they come into contact with the door seals. Applying a lubrication product such as VW’s Krytox or a cheaper alternative such as Gummi Pflege should cure it if it is the door seals that’s causing the creaking noise.
Krytox is expensive, but the effects last longer than with Gummi Pflege, although you get a much larger quantity of Gummi Pflege for your money, so plenty of product for more regular applications.
Just seen @ Adam T7’s post; great minds think alike! :smiley:
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I’ve recently tried Sailkote, a dry lubricant for marine applications (I had no idea it existed until a few weeks ago when I googled rubber seal cleaner). Seems to work well, easy to apply and not mega bucks at £40 for 300ml of Amazon. Works well on the suede type seals.
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Mine went back in for the 5th time to VW and I went for a drive with the Technician so he could hear it. And typically it didn’t make a noise! Mine is worse in the colder weather but definitely coming from the front suspension. Showed him a video of the noise so waiting for them to come back to me for the next resolution!
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It's a common fault and there is a TPI. Ask your dealer to refer to: TPI 2064607/2.
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It's a common fault and there is a TPI. Ask your dealer to refer to: TPI 2064607/2.
Can anyone post the description from that tpi and the resolution?
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Greasing didn’t work on mine, been in 5 times now and still not fixed :rolleyes:
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Greasing didn’t work on mine, been in 5 times now and still not fixed :rolleyes:
Nor mine. Think they greased "it" (not sure exactly what "it" is) and it made no difference. Got them to replace top mounts the last time and thats not it either. Not sure I can be bothered going back about it again. It's really weird as it's quite subtle and can be hard to reproduce, e.g. oddly it doesn't really happen on speed bumps, but I could get it when coming to a stop or moving off. Feels like its coming from somewhere low down, almost around my feet.
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Mine only happens when the weather is cooler, can’t hear it when the weather warms up. Only lasts for a few miles then its normal…weird!
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Can anyone post the description from that tpi and the resolution?
Ok Fred, here's the dealer's solution to my GTI's squeaky suspension, as stated on the warranty paperwork. And, it worked for me. :smiley:
(https://i.postimg.cc/TYGNXj1B/GTI-8-SUSPENSION-NOISE-SOLUTION-JUNE-2024.jpg) (https://postimg.cc/14CrGqpK)
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Is what is referred to here as the ‘strut boot’, the convoluted dust cover over the bump stop? Are they suggesting it rubs on the bump stop causing a squeak?
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Thanks Sniffer!
Next time I've got the will to live I'll book mine in and show them that!
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Finally VW fixed the creaking/rubbing noise. They replaced the shock absorbers and CV boots which seemed to have sorted it
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Is the TPI / boot replacement a warranty fix or not covered under VW's warranty?
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Is the TPI / boot replacement a warranty fix or not covered under VW's warranty?
Mine was all done under warranty (5 visits)
Noticed they put missing engine cover on as well
Had courtesy car each time
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Is the TPI / boot replacement a warranty fix or not covered under VW's warranty?
Mine was all done under warranty (5 visits)
Noticed they put missing engine cover on as well
Had courtesy car each time
Ok that's good to know thanks, mines just gone in for some suspension noises and I suspect it is this and maybe the lower arm bushes too. Hoping it is all covered under warranty, sounds like it should be.