I can’t really comment on the “for better” or “for worse” debate. I’ll find out when my car eventually arrives.
But, one thing I think is being overlooked is that not every golf is a relatively high specc’d GTI/GTD or R, how many are lower end cars without many options. When we all had buttons the unticked options had to have little plastic filler buttons that just scream “look at what you could’ve had”. I do understand why VW and others have moved this way, it’s cheaper to create a standard cabin that can be used across the entire range with a software box ticked to enable the appropriate features.
I don’t fully get the negativity, I don’t hear every Tesla review moaning about the heating controls, like I say, I’ll make up my mind later.
Regarding the sliders, I do agree that the lack of illumination is an oversight, I’ve read/seen somewhere that the new Polo has illuminated sliders, I might be wrong and can’t find it now, but if so, surely that’s just a MY update.