so does that mean you have taken a call from your dealer to tell you when it was being built, when it is being shipped etc? i haven't heard a dickybird from mine
You ring them up and you ASK them.
I believe VW update the system on Tuesdays. First time I asked there was no build week, but he was able to tell me what build weeks he could see for other cars in the system, which let me know where they'd got to. The following week mine had a build week allocated to it.
I had to ring back several times because he was always "with a customer" when I called, but I got through in the end. It was reading what other people here on the forum had done that prompted me to call, and it paid off. When I got the build week the dealer also gave me further information about how long he expected it to be after that, where the ship comes in to and so on.
Rolfe.