Collected my car today after dropping the car of to get the seat fixed and to sort out the scratch they put on the car the last time, now it is comfortable to sit in.
When I dropped the car off I made sure they looked over the car properly so they videoed the hole car. Went around the car today and noticed that they damaged one of my wheels, put a big scrap on my bumper and a small scratch on one of the doors. You couldn't make it up.
I pointed out the damage and the guy went off and came back with an iPad to show me the video which showed clearly the damage on the car.
I couldn't understand I didn't see the marks before hand as I washed it the day before dropping it off, then I had another look at the video and the ground all around the car was dry. When I dropped the car off it was wet.
I think at this point I'm done with WV, dropped by my solicitor on the way back and I'm going to let him take care of it from now on.
On a plus side they done a great job on the repair of the other mark they put on the car.