Servicing Questions

[jv]

Wouldn't they be giving the piss in that case?

[Yusee]

😂😂
They’re either giving it or taking it. Take your pick!

[Adam T7]

Dealing with the last two posts in one:

Not planning to ask for diff service…..will leave it to them. Maybe next time?
I have a service plan so don’t expect additional expense other than…..

£20 is worth it for a flush. Espec as I am not changing the oil myself. Why would I get under the car in January for £20 anyway?

The LSD Service is a definite 3 year service item - if you are planning on keeping, I’d go for it.

[P6GTD]

On raising this my dealer assures me the diff service is included in the 4th service and I am in for the 3rd service tomorrow. The 4th service is apparently the first “major” according to them.

[P6GTD]

On the question of whether they are using the customer’s own urine to flush the engine, I think on this you either trust the dealer or you go elsewhere.
Whilst I never buy from this dealer……too expensive….. I use them for service and rightly or wrongly I do trust them to look after the car.
What’s the alternative?

[P6GTD]

Just one final point in my dealer…..they didn’t offer me the flush, I requested it. So they are not upselling.

[Yusee]

On the question of whether they are using the customer’s own urine to flush the engine, I think on this you either trust the dealer or you go elsewhere.
Whilst I never buy from this dealer……too expensive….. I use them for service and rightly or wrongly I do trust them to look after the car.
What’s the alternative?

Fair point- you should only do business with people you trust.

Apologies for my facetious remarks

[P6GTD]

Haha…..no problem. I enjoy a bit of robust challenge.
It seems to me the ethics and trustworthiness of main dealers for most makes is not really consistent or good enough across the U.K. Frankly it’s not good enough and I shudder I think what crap the uninformed customers are fed.
The guys who look after my servicing consistently win VW dealer of the year for service.
The only problem is they regard this as a charter for shallow discounting on sales as I think they have always been able to shift every motor in their new and used stock.
Try as I might, after buying 5 consecutive Golfs elsewhere and trying to buy, but instead buying Audi A3s and a Vrs before that, I have never bought or sold with them.
But I kinda trust them nevertheless.
Nice to correspond with you Mr Yusee.
We are all pals on this forum.

[Adam T7]

On the question of whether they are using the customer’s own urine to flush the engine, I think on this you either trust the dealer or you go elsewhere.
Whilst I never buy from this dealer……too expensive….. I use them for service and rightly or wrongly I do trust them to look after the car.
What’s the alternative?

A decent independent with a good reputation can be worth their weight in gold - if you can find one👍

[Yusee]

Haha…..no problem. I enjoy a bit of robust challenge.
It seems to me the ethics and trustworthiness of main dealers for most makes is not really consistent or good enough across the U.K. Frankly it’s not good enough and I shudder I think what crap the uninformed customers are fed.
The guys who look after my servicing consistently win VW dealer of the year for service.
The only problem is they regard this as a charter for shallow discounting on sales as I think they have always been able to shift every motor in their new and used stock.
Try as I might, after buying 5 consecutive Golfs elsewhere and trying to buy, but instead buying Audi A3s and a Vrs before that, I have never bought or sold with them.
But I kinda trust them nevertheless.
Nice to correspond with you Mr Yusee.
We are all pals on this forum.

We are all pals- it is important to be able to speak your mind!

I think my scepticism about what they offer is precisely because of the poor ethics that many ( ?most) have.

It's quite possible that the engine flush they offer does confer some long term benefit ( though most owners won't keep their cars long enough to appreciate it) - but I won't take their word for it, because all too often they're trying to sell me something that isn't necessary.

@AdamT7- fully agree that the alternative is a good independent.

I got to know a very good BMW specialist about 18 years ago when I had a 3 series that had just come out of warranty.

I've continued to use him for servicing of all my cars since then (except my Golf).

He's a very good mechanic, he gives pragmatic advice- and most importantly- I can leave the cars with him knowing that only he will be working on them and that he'll give good honest advice.

Today, he got my 33 year old Peugeot through its MOT, with no advisories- so i'm feeling pretty pleased!