1.4 TSi 160 Turbo failure

[ajmoir36]

VWCS are still looking at the case, they seem to think the car is going to need a new engine 
After 40K miles and 4 years old the car should not need a new engine, this is going to be costly and it seems VWCS aren't going to repair it as goodwill. I think this will be my last VW, the whole situation has left a sour taste

Lets hope they dont make you foot the full bill, surely not, especially since its had a replacement turbo once before.

[Aidy06]

It gets better, the dealership where I have bought my last 2 cars say if I get a new car with them they will settle the outstanding finance I owe on the TSi and I won't have to pay the repair bill. If not then I have to pay labour fees, VW will pay materials as goodwill. So I'd still have to pay £580 just for them to investigate the problem, then labour charges for putting the engine back together as they want to strip it and labour fees then to do the actual repair. I'm absolutely fuming. This is definitely my last VW, neither the dealership or VWCS have been any help at all, the dealership won't give me a courtesy car unless I give them the go ahead to do the repair.

[Neil gti]

It gets better, the dealership where I have bought my last 2 cars say if I get a new car with them they will settle the outstanding finance I owe on the TSi and I won't have to pay the repair bill. If not then I have to pay labour fees, VW will pay materials as goodwill. So I'd still have to pay £580 just for them to investigate the problem, then labour charges for putting the engine back together as they want to strip it and labour fees then to do the actual repair. I'm absolutely fuming. This is definitely my last VW, neither the dealership or VWCS have been any help at all, the dealership won't give me a courtesy car unless I give them the go ahead to do the repair.

Really feel for you Aidy
They might aswell f... you up the a... while they have you bent over that barrel 

[Mr GTD]

It gets better, the dealership where I have bought my last 2 cars say if I get a new car with them they will settle the outstanding finance I owe on the TSi and I won't have to pay the repair bill. If not then I have to pay labour fees, VW will pay materials as goodwill. So I'd still have to pay £580 just for them to investigate the problem, then labour charges for putting the engine back together as they want to strip it and labour fees then to do the actual repair. I'm absolutely fuming. This is definitely my last VW, neither the dealership or VWCS have been any help at all, the dealership won't give me a courtesy car unless I give them the go ahead to do the repair.

Well that's a total p1ss take ...really feel for you, so where do you go from here?

[Aidy06]

It gets better, the dealership where I have bought my last 2 cars say if I get a new car with them they will settle the outstanding finance I owe on the TSi and I won't have to pay the repair bill. If not then I have to pay labour fees, VW will pay materials as goodwill. So I'd still have to pay £580 just for them to investigate the problem, then labour charges for putting the engine back together as they want to strip it and labour fees then to do the actual repair. I'm absolutely fuming. This is definitely my last VW, neither the dealership or VWCS have been any help at all, the dealership won't give me a courtesy car unless I give them the go ahead to do the repair.

Well that's a total p1ss take ...really feel for you, so where do you go from here?

Well I've been away with work all week, 300 miles from home so only been able to speak on the phone to them. I'm going home today so I'll be going down to the dealers, VWCS have said that's all they're prepared to do so I'm going to ask to speak to somebody higher up there and see if they can do anything

[Booth11]

What a nightmare.  Good luck, mate - hope you get more sense out of someone futher up the VW line.

[barrym381]

i thought all new vws come with a 60k or 5yr powertrain warranty 

[Jimble]

i thought all new vws come with a 60k or 5yr powertrain warranty 

I think you'll find it's 3 years.

[barrym381]

i thought all new vws come with a 60k or 5yr powertrain warranty 

I think you'll find it's 3 years.

tight arse c**ts

[ajmoir36]

It gets better, the dealership where I have bought my last 2 cars say if I get a new car with them they will settle the outstanding finance I owe on the TSi and I won't have to pay the repair bill. If not then I have to pay labour fees, VW will pay materials as goodwill. So I'd still have to pay £580 just for them to investigate the problem, then labour charges for putting the engine back together as they want to strip it and labour fees then to do the actual repair. I'm absolutely fuming. This is definitely my last VW, neither the dealership or VWCS have been any help at all, the dealership won't give me a courtesy car unless I give them the go ahead to do the repair.

I think thats black mail, pay thousands and we will fix it for free, or pay thousands for a new one and basically all they are giving you is the finance for the trade in price.