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Model specific boards => Golf mk7 => Topic started by: mcmaddy on 01 November 2018, 15:10

Title: Tyres fitted but damage caused.
Post by: mcmaddy on 01 November 2018, 15:10
Just a little rant but had my new PS4's fitted this morning. Everything fine or so it looked, got home washed all the tyre foam off to find one of my alloys scratched to buggery. Had all 4 wheels off first thing this morning to clean and remove weights in preparation for fitment so I know 100% they weren't scratched. Drive back to tyre place to be met with shaggy ie 'it wasn't me'!! Still adamant they didn't do it so refunded me the fitting. Not exactly the outcome but it has only cost me £345 to have four new tyres fitted. I'll just keep an eye on the scratches incase any corrosion kicks in. I do have very fine scratches on the other wheels from cleaning and stones etc but they are just fine surface scratches. That's the damaged one.

(https://i.postimg.cc/Lnx1JkJg/20181101-125829.jpg) (https://postimg.cc/Lnx1JkJg)
Title: Re: Tyres fitted but damage caused.
Post by: fredgroves on 01 November 2018, 15:44
I take photos before getting tyres fitted.

I know its an@l but it has paid off once.... "it wasn't me"... "oh the photographic evidence suggests otherwise"

One repaired alloy at their cost not mine.
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 01 November 2018, 15:48
I know Fred I almost did. Hindsight, will know the next time.
Title: Re: Tyres fitted but damage caused.
Post by: Watts on 01 November 2018, 15:49
That's a real shame. It looks fairly light though, could a smart repair fix it?
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 01 November 2018, 16:09
I've already shown it to my detailer fella and he reckons it won't polish due to it being on the diamond cut face. It's annoying but not the end of the world.
Title: Re: Tyres fitted but damage caused.
Post by: AmbushReality on 01 November 2018, 17:05
On my previous car which had lower profile tyres than on my GTI (I have same alloys as you), I took pictures of all 4 wheels before taking it in. They did damage the alloy but I went round the car before leaving the place and saw it so pointed it out then. Definitely something to consider for anyone who is going to get their tyres changed. We may care for our cars but others don't/won't.
Title: Re: Tyres fitted but damage caused.
Post by: kalimon on 01 November 2018, 17:16
They've made far worse mess of yours than my dealer made of mine !
I ended up getting a brand new wheel, but it took about 3 month's  :sad:
It's one of the reasons I'm not rushing to change my Bridgestones until they are down to slicks :laugh:
Title: Re: Tyres fitted but damage caused.
Post by: king monkey on 01 November 2018, 17:24
I always take photos of my car before it goes in for any work at a dealers etc. Not had any problems personally but I know plenty who have.

It’s really infuriating that people aren’t careful. That’s one of the problems I suppose when we all see the errors that others would brush off because they don’t care! Once you’ve noticed it, that’s it.
Title: Re: Tyres fitted but damage caused.
Post by: Booth11 on 01 November 2018, 17:30
Gutting!  It’s a real shame you didn’t take before pics and get them to have a pre fitting walk round with you noting no damage.   It’ll need a proper diamond cut refurb, using the decdicated lathe.

This is exactly why I now take mine to a wheel refurber to fit tyres (Lepsons).  Got sick of careless tyre fitters wrecking wheels, often prying off wheel weights with god knows what,   That way if they bugger the wheels up they can refurb them!  But they do a perfect job.
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 01 November 2018, 18:04
It's got me thinking of getting all four done now but in gloss black. Not sure if it'll reduce the appeal come trade in time but I'm on the slippery slope  :grin: :grin:
Title: Re: Tyres fitted but damage caused.
Post by: Watts on 01 November 2018, 18:19
It's got me thinking of getting all four done now but in gloss black. Not sure if it'll reduce the appeal come trade in time but I'm on the slippery slope  :grin: :grin:

Just my opinion of course but NOooooooooooo. Wheels will always suffer bits of damage and I think black will show up any marks plus they will always look dirty unless you are on top of them constantly and the final one for me would be it will spoil the look as I think the 18s look very good. If you aren't keen on the diamond cut how about getting them painted in black and silver so they look standard?
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 01 November 2018, 18:42
Yeah your right about them looking dirty although the official VW winters are black 18" pretorias.
Title: Re: Tyres fitted but damage caused.
Post by: MKgti on 01 November 2018, 19:01
I hate diamond cut wheels, show marks so easily.
When I had a tyred changed the fitter looked at the wheel with me to show any existing marks. He knows I'm a fussy customer, but he's good that's why I always go to him.
I'm looking at getting 18" Pretoria copies for my winters.
Title: Re: Tyres fitted but damage caused.
Post by: BobbyT on 01 November 2018, 21:07
Not good. I hate this type of finish on alloys, far too easy to damage and salt kills them. If you curb them it costs a fortune and they never look as good as when they were new. My Cadiz got taken off as soon as I could. Stored until i sell the car, hopefully they stay good  :rolleyes:
Title: Re: Tyres fitted but damage caused.
Post by: Guzzle on 01 November 2018, 21:19
This is one of the reasons I run winters. It protects my nice Seville's as they're tucked away until the better weather comes around again.
Title: Re: Tyres fitted but damage caused.
Post by: Jim_mk7.5 on 01 November 2018, 21:50
Just a little rant but had my new PS4's fitted this morning. Everything fine or so it looked, got home washed all the tyre foam off to find one of my alloys scratched to buggery. Had all 4 wheels off first thing this morning to clean and remove weights in preparation for fitment so I know 100% they weren't scratched. Drive back to tyre place to be met with shaggy ie 'it wasn't me'!! Still adamant they didn't do it so refunded me the fitting. Not exactly the outcome but it has only cost me £345 to have four new tyres fitted. I'll just keep an eye on the scratches incase any corrosion kicks in. I do have very fine scratches on the other wheels from cleaning and stones etc but they are just fine surface scratches. That's the damaged one.

(https://i.postimg.cc/Lnx1JkJg/20181101-125829.jpg) (https://postimg.cc/Lnx1JkJg)

Was expecting to see a thread starting 'had my winter tyres fitted this morning'...! PS4s going into winter?!   :shocked:
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 02 November 2018, 06:31
Two of the original Bridgestones were nearly on the limit Jim so they needed doing anyway. Haven't got any winters.
Title: Re: Tyres fitted but damage caused.
Post by: Jim_mk7.5 on 02 November 2018, 12:01
I was just looking at some winters this week as a mate just put them on his C43 Coupe and said it now grips like the summer tyres in summer!
Title: Re: Tyres fitted but damage caused.
Post by: monkeyhanger on 02 November 2018, 14:09
As most of us live in a country where Winters are not obligatory, nor really necessary unless we live out in the sticks, the wheels VW supply suit most of us all year round, so they're meant to do UK Winters too. Diamond cuts are simply not up to the job of looking good for the duration of the warranty, let alone the life of the car, without scrapes. If I keep our Polo GTI+ long term and we get whiteworm out of warranty (or even within warranty if VW refuse to pay out), they'll probably get coated in the same silver as the R's Prets - Refurb guy had to order a minimum 500ml paint when I got a Pret scraped by the missus - so I have 4 wheels's worth of paint being stored on my behalf!
Title: Re: Tyres fitted but damage caused.
Post by: Dr Mike Oxgreen on 02 November 2018, 19:42
I was waiting in the queue at Hampshire's premier purveyor of performance tyres several years ago.  Up on ramps was a 1970's Ferrari Dino, and as I watched, a fitter rolled one of the Cromodora alloys with some force across the fitting bay.  I left, and haven't been back there since.

A few days after taking delivery of my current Golf GTI I took it to my local Costco to have new Michelin PS4's fitted to the Austins.  They couldn't have been more careful, and even cleaned the insides of the wheels.  I asked if they would remove and replace the wheels without using air wrenches, which they were happy to do.

One of my pet hates is garages not treating their customer's expensive property with care and respect.
Title: Re: Tyres fitted but damage caused.
Post by: p3asa on 02 November 2018, 19:52
I'm with Booth on this.

After having  various alloys damaged over the years I now go to a wheel refurber to have my tyres changed.

They aren't going to spend days refurbing wheels to then damage them putting the tyres back on so they are perfectly placed for this.

I also looked into getting my own equipment to change my own tyres and its surprisingly not that expensive. Unfortunately I've no longer got the space or I think I would invest.
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 02 November 2018, 20:07
I thought the same but if I'm only changing tyres every now and then it's a bit expensive to keep the equipment.
Title: Re: Tyres fitted but damage caused.
Post by: Guzzle on 02 November 2018, 20:10
They're about £500 or so on eBay for a semi-automatic tyre changer. I have the same issue, not enough space, otherwise I'd seriously consider it. Along with a steel wheel and a worn tyre to practice with. No way would my first attempt be with my diamond cut wheels!  :undecided: :embarrassed:
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 04 November 2018, 00:31
Thinking of buying a set of Cadiz rims and sticking some Bridgestone A005 all season tyres on instead of full winters. The tyre labels for the winters are really bad where the labels for all seasons are much better.
Title: Re: Tyres fitted but damage caused.
Post by: Snoopy on 04 November 2018, 08:10
Sorry to read this and i know how hard it is to find a good tyre fitter. I always take photos and dread what may happen. Gladly I have finally after years found someone who knows what hes doing and is a true car guy and as picky as me. I can pass on his details if you want for the future.
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 04 November 2018, 08:36
Thanks Snoopy, yes that would be good. Would be good to have someone taking care of the wheels instead of botching things up.
Title: Re: Tyres fitted but damage caused.
Post by: wantmygti on 04 November 2018, 13:59
They're about £500 or so on eBay for a semi-automatic tyre changer. I have the same issue, not enough space, otherwise I'd seriously consider it. Along with a steel wheel and a worn tyre to practice with. No way would my first attempt be with my diamond cut wheels!  :undecided: :embarrassed:

Not sure those machines will spin the wheel to determine the new balancing weights? So you either need another machine or you’d still be stuck going to a tyre changer. Sadly the diy route become cost and space prohibitive.
Title: Re: Tyres fitted but damage caused.
Post by: Jim_mk7.5 on 04 November 2018, 19:20
As most of us live in a country where Winters are not obligatory, nor really necessary unless we live out in the sticks, the wheels VW supply suit most of us all year round, so they're meant to do UK Winters too.

Eh? The wheels VW supply? Assume you mean tyres - which are summer tyres. Got nothing to do with living in the sticks. More about safety as for 4-5 months we get temperatures regularly below 7 degrees. Which is when summer tyres (which probably about 98% of the Uk are driving around on all through winter) stop working properly. They aren't a necessity by any means but probably would reduce the amount of accidents that happen. I've never bothered but tempted this year.
Title: Re: Tyres fitted but damage caused.
Post by: Watts on 04 November 2018, 19:56
As most of us live in a country where Winters are not obligatory, nor really necessary unless we live out in the sticks, the wheels VW supply suit most of us all year round, so they're meant to do UK Winters too.

Eh? The wheels VW supply? Assume you mean tyres - which are summer tyres. Got nothing to do with living in the sticks. More about safety as for 4-5 months we get temperatures regularly below 7 degrees. Which is when summer tyres (which probably about 98% of the Uk are driving around on all through winter) stop working properly. They aren't a necessity by any means but probably would reduce the amount of accidents that happen. I've never bothered but tempted this year.

Down here in the beautiful, warm, sunny south, the temperatures do drop below 7 but not as often as you might think. We've had a couple of cold mornings recently but daytime is often up to 13c. Last winter I was considering winter tyres but held back and really I don't recall many days at all where they would've been good to have. There wasn't that many times that the roads were gritted either. I do take it easy but in nearly 35 years of driving there's probably only been a few times when it would've been a real benefit. Global warming perhaps?
Title: Re: Tyres fitted but damage caused.
Post by: p3asa on 04 November 2018, 22:23
I thought the same but if I'm only changing tyres every now and then it's a bit expensive to keep the equipment.

By the time family and friends want to use you, you'll soon recoup that money.
Title: Re: Tyres fitted but damage caused.
Post by: Guzzle on 04 November 2018, 22:33
They're about £500 or so on eBay for a semi-automatic tyre changer. I have the same issue, not enough space, otherwise I'd seriously consider it. Along with a steel wheel and a worn tyre to practice with. No way would my first attempt be with my diamond cut wheels!  :undecided: :embarrassed:

Not sure those machines will spin the wheel to determine the new balancing weights? So you either need another machine or you’d still be stuck going to a tyre changer. Sadly the diy route become cost and space prohibitive.

You're right, I hadn't spotted that. The balancing machines are a further £500. Oh well, I was only half serious anyway   :undecided:
Title: Re: Tyres fitted but damage caused.
Post by: Exonian on 04 November 2018, 23:10
I’m a bit late to the party, what a nightmare with the wheel though Chris.

I’m another that uses a refurbishment company to change my tyres. They tend to take better care or at least understand and appreciate how to mount a tyre without messing up the wheel rim.

A good tyre fitter, like a good mechanic, is such a handy person to know.
Title: Re: Tyres fitted but damage caused.
Post by: Gnasher on 05 November 2018, 15:42
Had a very similar experience when I had the Austins on mine.

Had a puncture and took it to the main dealer to get repaired (screw right in the centre of the tread) but they didn't have the bits to do it. Sent me to the local FIAT main dealer (this was in Cyprus) who could repair tyres. It was only when I got home that I noticed the masses of scratches across the front of the wheel. Hadn't thought about it at the time but to check where the puncture was, the bloke had stood the tyre upright on the face of the wheel (still on the tyre machine) and pulled it round scraping all the grit in the tyre across the face of the wheel.

Went back to the dealer and (from speaking perfect english previously) suddenly couldn't speak a word. Admittedly I managed to get the majority of them out with G3 cutting compound but it was still a bit gutting on a couple of month old car.
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 05 November 2018, 18:58
How long does it take for new tyres to scrub in? I'm going to get shot down in flames here but I don't like the feel the Michelin PS4's are giving through the steering wheel. Feels very light and floaty and bouncy where the Bridgestones had a better feel a bit more weighty. Checked tyres and pressures are ok so hoping a few more miles they'll improve.
Title: Re: Tyres fitted but damage caused.
Post by: Watts on 05 November 2018, 19:14
How long does it take for new tyres to scrub in? I'm going to get shot down in flames here but I don't like the feel the Michelin PS4's are giving through the steering wheel. Feels very light and floaty and bouncy where the Bridgestones had a better feel a bit more weighty. Checked tyres and pressures are ok so hoping a few more miles they'll improve.

Hopefully you'll just get some good advice :smiley:

My PS4S were an instant improvement over the Pirellis, better grip and more comfortable. The only negative has been the drone when on the concrete sections of the M25 in Surrey which has a loud resonance, worse than the Pirellis. Not really noticed any difference as they have aged, just grip, grip and more grip. I realise this isn't helping you very much :embarrassed:, hopefully they will settle or they are just different and it'll grow on you? :smiley:
Title: Re: Tyres fitted but damage caused.
Post by: GS WAX on 05 November 2018, 19:31
How long does it take for new tyres to scrub in? I'm going to get shot down in flames here but I don't like the feel the Michelin PS4's are giving through the steering wheel. Feels very light and floaty and bouncy where the Bridgestones had a better feel a bit more weighty. Checked tyres and pressures are ok so hoping a few more miles they'll improve.

If it helps, try lowering the pressure,
different car I know, but same tyres, I had the same feeling as you with PS4 (225/40/18)when changing from Dunlop’s on my ED35, floaty and vague,and particularly noisy, that was at the recommended pressure of 2.6 bar, lowered to 2.35-2.4 bar and perfection, more grip ,quieter , very stable and the turn in was better.
According to Michelin technical rep. The  PS 4 has very hard sidewalls so at vw’s very high pressures it creates a sensation of being over inflated, which is what youv just described.

Also it will take  100-200 miles for the release agent to fully ware out, sometimes more if it’s really cold..
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 05 November 2018, 19:48
Any suggestions on tyre pressure then. I usually ran 35.8 psi on the Bridgestones on the front and 36 on the rears. Would 35.5 or even 35 be ok for the fronts? Obviously don't want to run them too low and cause wear issues. Advice very welcome 👍
Title: Re: Tyres fitted but damage caused.
Post by: GS WAX on 05 November 2018, 21:40
My reccommended pressure is 2.6 bar , not sure on conversion as my gauge only does bar, but I think it’s roughly 37 psi, I have run 2.35 front and 2.4 rear for 9k miles so far the wear is perfectly even(and at last service a month ago were measured at 5 and 6mm)

Depends on the weight of the car but I would imagine your mk7 is lighter than my porky mk6 ed35.
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 05 November 2018, 21:47
I've got the pp so it's slightly heavier. 37psi is more than what I'm using now so will make the car even more skittish and jumpy won't it?
Title: Re: Tyres fitted but damage caused.
Post by: Splashalot on 06 November 2018, 02:13
I don't think the PS4 steering weight and feel will change much with wear, to be honest.  Mine are now at 4.5k and feel much the same as the day they were fitted (36psi).  The PS4 do steer significantly lighter than the OEM Bridgestones, but with sharper, more direct turn in.  The contrast in weight is considerable, so it may be that you will adjust over time.  And new tyres (even the of the same model) always steer lighter than the older, worn out ones.

Definitely fiddle with the pressures.  On my previous GTI I ran ContiSC5 at 32psi, with the blessing of the Conti tech consultant!  I assume the same applies to the Michelins.  Unless you're really fanging it (ie. on a track) you won't noticeably compromise the tyre's structure, strength or performance.  They'll be fine for road driving.

I'm assuming the alignment is OK? 

Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 06 November 2018, 06:45
Haven't had the alignment checked but when both fronts came off the wear across the tread was perfect and were exactly the same. I'll recheck the pressures and see how it feels for a couple of weeks.
Title: Re: Tyres fitted but damage caused.
Post by: Splashalot on 24 November 2018, 08:52
How long does it take for new tyres to scrub in? I'm going to get shot down in flames here but I don't like the feel the Michelin PS4's are giving through the steering wheel. Feels very light and floaty and bouncy where the Bridgestones had a better feel a bit more weighty. Checked tyres and pressures are ok so hoping a few more miles they'll improve.

How are the PS4 now with lower pressure?  Any difference?
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 24 November 2018, 11:59
I left them at standard for a few days which was 35.8 front and 36 rear but then the weather changed and brought in a cold snap. They still don't give me confidence and the car definitely seems to be skipping over the road on corners and not driving corners if you know what I mean. I maybe need to get a full alignment check done.
Title: Re: Tyres fitted but damage caused.
Post by: Splashalot on 25 November 2018, 02:13
It does sound like something is amiss - PS4 have very good levels of grip.
Title: Re: Tyres fitted but damage caused.
Post by: mcmaddy on 25 November 2018, 09:22
Every review and every person said the same so you're right something's not right. 👍
Title: Re: Tyres fitted but damage caused.
Post by: Golf_GT_TDI on 25 November 2018, 09:58
I also run ps4's now best tyres I've ever had.
As for scratching rims I take photos now and get VW to fit them for tenner each as never have issues then
Title: Re: Tyres fitted but damage caused.
Post by: Splashalot on 25 November 2018, 11:45
Every review and every person said the same so you're right something's not right. 👍

Hopefully it's as quick and easy as an alignment.  Good luck with it.