GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: JeffPoe on 10 March 2018, 19:44
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Hi,
I have read about people with Soundaktor vibrations getting it fixed at the dealership.
Does anybody know what they do? As in, do they wrap it up, just use a washer or whatever?
I tried using a method seen on a forum thread, where you put some material (I used hard wood underlay) around under and above where it bolts down. This has not really helped in my case.
Thanks
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I’ve had my GTI mk7.5 for 6 weeks and noticed a rattle when I put my foot down in third gear in sport mode. I thought it might be because it was still breaking in bu5 I’ve done 1k miles now.
This soundaktor vibration sounds like it might be the culprit! Let us know how you resolve it.
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The simplest solution to this problem is to set the "interior engine sound" to eco, either by setting the driver mode to eco, or by setting it to one of the other modes and setting the "interior engine sound" to eco within that mode. If that doesn't cure the problem then there is something loose and rattling around the soundaktor, which you could try complaining to your dealer about.
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Ok, so after a lot of experimenting I have solved it.
I initially thought the vibration (sport mode only) was to do with the metal on metal fixing. This is pretty much the conclusion you draw from forums too. However, after using various washers on the fixing, it did not totally fix it.
The problem is actually the unit itself getting a bit giddy and vibrating too much, so this movement needs to be damper.
So I used some cut up foam mat, undid the nut, pushed it under both sides and tightened it up - problem solved!! I can now put my put down without cringing at the horrible vibrations and high pitched rattles coming from the dash.
Note this gets wet, so whatever you use must be somewhat water proof.
This was a pretty good guide for getting to it, but the actual fix used on this post did not work for me.
http://www.vwroc.com/forums/topic/9553-soundaktor-rattle-how-to-guide-pics-inside/
I also did not remove the wipers, I just bent the plastic back once the right side was off. A 10mm ratchet spanner was the key to being able to do it this way though.
(https://image.ibb.co/j1nq57/Sound.jpg)
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Good write up thanks.
Did you disconnect the Soundaktor as well?
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I left it plugged in. As long as its not vibrating I think its perfectly acceptable and without it the car would be basically silent.
You can still have all the settings of sport mode, but without the sound by doing a custom config in the individual mode..... If for some reason you wanted your GTI to sound boring. Literally no idea why people remove it, unless they are making up for it with aftermarket exhausts and intakes etc.
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Good write up thanks.
Did you disconnect the Soundaktor as well?
Jeff,was your motor still under warranty? Why didn’t you take it to get fixed? Would doing something like this void the warranty?
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It's a crap fake sound which is why a lot of people either turn it off or disconnect it.
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It's a crap fake sound which is why a lot of people either turn it off or disconnect it.
Agree.
OBD11 turn off. I can hear a decent burble and dsg farts. I don't understand the silence you are saying. Unless its a 7/7.5 thing.
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Its not crap at all. I have had all sorts of cars ranging from high revving S2000s to an E39 V8 M5 and do not feel short changed by the noise. Yeah its fake and not exactly amazing... but would you rather have borderline silence? :rolleyes:
Anyway....
Would fitting this foam void a warranty claim? I don't know, but its a 5 min job to remove if needed. My thought process for not going to the dealer is based on the following negative view I have on the world:
I take my car in, say it has a vibration under full throttle and when in sport mode.
The job sheet says "blah blah FULL THROTTLE blah vibration blah blah SPORT MODE"
Jimmy, the 21 year old borderline minimum wage 'technician' who drives a 2004 Peugeot 206, hates his job, has no respect for the job or customer cars gets the sheet. He sees this as a perfect opportunity to get out of the boredom for a bit, so goes on a test drive. Totally abuses the car, probably does not even notice the vibration. Somebody he works with says its probably the sound actuator, so they have a play with that. Test drive again to see if its fixed. Jimmy thinks its fine. I get the car back, minus about 2mm of tread from the front tyres and there is still the vibration. Back to the dealer and the cycle starts again.
I'm sure some dealers are great. But realistically there are also some where my fantasy is actually a reality. So for something like this I prefer to just fix it myself.
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It's a crap fake sound which is why a lot of people either turn it off or disconnect it.
Agree.
OBD11 turn off. I can hear a decent burble and dsg farts. I don't understand the silence you are saying. Unless its a 7/7.5 thing.
Maybe the 7.5 is more silent. Mine certainly is without the actuator enabled.
And I also test drove a 7, then was not happy that the 7.5 I got was a lot quieter (in general). So there is some evidence there to say your right.
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Its not crap at all. I have had all sorts of cars ranging from high revving S2000s to an E39 V8 M5 and do not feel short changed by the noise. Yeah its fake and not exactly amazing... but would you rather have borderline silence? :rolleyes:
Anyway....
Would fitting this foam void a warranty claim? I don't know, but its a 5 min job to remove if needed. My thought process for not going to the dealer is based on the following negative view I have on the world:
I take my car in, say it has a vibration under full throttle and when in sport mode.
The job sheet says "blah blah FULL THROTTLE blah vibration blah blah SPORT MODE"
Jimmy, the 21 year old borderline minimum wage 'technician' who drives a 2004 Peugeot 206, hates his job, has no respect for the job or customer cars gets the sheet. He sees this as a perfect opportunity to get out of the boredom for a bit, so goes on a test drive. Totally abuses the car, probably does not even notice the vibration. Somebody he works with says its probably the sound actuator, so they have a play with that. Test drive again to see if its fixed. Jimmy thinks its fine. I get the car back, minus about 2mm of tread from the front tyres and there is still the vibration. Back to the dealer and the cycle starts again.
I'm sure some dealers are great. But realistically there are also some where my fantasy is actually a reality. So for something like this I prefer to just fix it myself.
I agree with you there. By the time they get round to your car the engine will be cold. At £100+ an hour they won't drive it for 15 minutes before testing this. It will be thrashed within an inch of its life and bounced off the rev limiter from cold. You might get told the noise is just the rev limiter cutting in, which is normal.
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Its not crap at all. I have had all sorts of cars ranging from high revving S2000s to an E39 V8 M5 and do not feel short changed by the noise. Yeah its fake and not exactly amazing... but would you rather have borderline silence? :rolleyes:
Anyway....
Would fitting this foam void a warranty claim? I don't know, but its a 5 min job to remove if needed. My thought process for not going to the dealer is based on the following negative view I have on the world:
I take my car in, say it has a vibration under full throttle and when in sport mode.
The job sheet says "blah blah FULL THROTTLE blah vibration blah blah SPORT MODE"
Jimmy, the 21 year old borderline minimum wage 'technician' who drives a 2004 Peugeot 206, hates his job, has no respect for the job or customer cars gets the sheet. He sees this as a perfect opportunity to get out of the boredom for a bit, so goes on a test drive. Totally abuses the car, probably does not even notice the vibration. Somebody he works with says its probably the sound actuator, so they have a play with that. Test drive again to see if its fixed. Jimmy thinks its fine. I get the car back, minus about 2mm of tread from the front tyres and there is still the vibration. Back to the dealer and the cycle starts again.
I'm sure some dealers are great. But realistically there are also some where my fantasy is actually a reality. So for something like this I prefer to just fix it myself.
This is exactly my concern too. The local VW dealer is absolutely rubbish, I had a bad experience with them before with my mk6 so would be really reluctant to take my new 7.5 to them. I may give this a go myself. Quite annoying that I listen out for it now when I put my foot down.
I do have to say I don’t like it on or off, at a push I’d prob rather it be on. In normal mode it’s just a bit lacking.
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Update....
Drove the car today and the vibration was back at low revs/high load/sport mode :angry:
It was perfect after the 'fix' as well.
Turned sport mode on and off a few times, got angry and all of a sudden it was fine again!!!
A little part of me wonders if they are prone to many failures of the unit and I have a faulty unit as the cherry on top.
Tomorrow I will ring the dealer and ask if its a know issue. They should of course say "yes and the fix is..." and if not I will just keep calling different ones.
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Update....
Drove the car today and the vibration was back at low revs/high load/sport mode :angry:
It was perfect after the 'fix' as well.
Turned sport mode on and off a few times, got angry and all of a sudden it was fine again!!!
A little part of me wonders if they are prone to many failures of the unit and I have a faulty unit as the cherry on top.
Tomorrow I will ring the dealer and ask if its a know issue. They should of course say "yes and the fix is..." and if not I will just keep calling different ones.
That’s annoying. I’ll try getting angry too and see if it goes away :grin:
The fact it’s vibrating means there’s movement there so whatever we use to dampen it needs to fit perfectly, otherwise it will eventually fail over time.
Let us know how you get on at the dealer. I assume the device is the same both both mk7 and mk7.5?
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It looks the same on pictures, but I can't be 100% sure its the same.
This seems to have been an issue for years now, so there must be a fundamental issue they decided not to resolve on the 7.5.
Rest assured I will get to the bottom of it though. This sort of thing annoys me so badly, to the point where I once bought an endoscope to find a rattle on another car!
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It looks the same on pictures, but I can't be 100% sure its the same.
This seems to have been an issue for years now, so there must be a fundamental issue they decided not to resolve on the 7.5.
Rest assured I will get to the bottom of it though. This sort of thing annoys me so badly, to the point where I once bought an endoscope to find a rattle on another car!
It annoys me too, not to the same level as you obviously! It’s my only gripe with the car at the moment otherwise it would be perfect.
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It's hard to believe that in this day an age that a company like Volkswagen that puts out very good, market leading vehicles fall down on this sort of basic stuff which results in annoyed customers (some who have just shelled out 30/40k plus for a brand new car) and them resorting to messing around jamming in bits of rubber and foam to fix the issue. The concept and how the soundakator works is very simple, why can't they just get it right? I have an 02 Nissan Micra as a little run around/additional car when needed. It's a total heap of a yoke yet there is not a rattle or squeak to be heard. The same can't be said about my MK7 GTD or my MK5 GTI before that :rolleyes: My MK2 GTI had plenty of rattles and squeaks but I would expect that on a thirty year old car.
It's also very disappointing to hear the distrust and bad experiences Volkswagen owners have with Volkswagen dealers. I have experienced this first hand myself unfortunately. It seems that it is common that the last place Volkswagen owners want to bring their Volkswagen cars is to a Volkswagen dealer. It should be the opposite of this.
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When I had it turned on in my car it caused a vibration at about 4k revs but it was the cover that covers the camera behind mirror.
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I left it plugged in. As long as its not vibrating I think its perfectly acceptable and without it the car would be basically silent.
........... Literally no idea why people remove it, ......
I'd reverse that comment - literally no idea why VW install it!
It's how a car feels & drives that matters. Creating artificial noise pollution just to impress annoy yourself or the neighbours is pointless.
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Done this mod today following the vwroc guide and it seems to have worked a charm, rattle gone. Only prob, I forgot to mark the position of the wipers and not sure I've put the passenger one back in the right place. Should it cover the vin or sit above it?
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Done this mod today following the vwroc guide and it seems to have worked a charm, rattle gone. Only prob, I forgot to mark the position of the wipers and not sure I've put the passenger one back in the right place. Should it cover the vin or sit above it?
(https://s6.postimg.org/o7mnfo3vl/20180330_155432.jpg) (https://postimg.org/image/7wmjjcrdp/)
Hope that's clear enough, it was peeing down so difficult to photograph :smiley:
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Thanks for that. The one on the instructions is in a slightly different place so I guess they might all be different.
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This was the first thing I did unplugged the sh!tty speaker :whistle:
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Is unplugging an easy job, would like to try it without the noise as I reckon it makes the car sound like a diesel.
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Turn it off with vcds or obd11.
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Turning it off sounds a good option but I don't have either of those systems. Are they expensive?
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I’ve turned mine off through the car mode ‘individual’ settings. Set everything else the way you want I.e. so it’s mstly sport and turn the sound to ‘normal’. Works fine for me now.
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Turning it off sounds a good option but I don't have either of those systems. Are they expensive?
Not sure where you are but plenty of members on here will do it for you.
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I’m in Northern Ireland.
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I think I may have started suffering from this problem, I can hear what sounds like a moped in the distance sometimes when driving. To me though it sounds like it's coming from the A pillar direction on the drivers side, at first I thought it might be some form of lose trim flapping in the wind but then this came to mind. My Wife commented about what that noise was which is saying something as she would never normally notice.
What do you think, is this possibly the cause? I was thinking of buying some anti rattle felt tape or sound insulation tape but that seems a bit too thick to try for the fix.
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I think I may have started suffering from this problem, I can hear what sounds like a moped in the distance sometimes when driving. To me though it sounds like it's coming from the A pillar direction on the drivers side, at first I thought it might be some form of lose trim flapping in the wind but then this came to mind. My Wife commented about what that noise was which is saying something as she would never normally notice.
What do you think, is this possibly the cause? I was thinking of buying some anti rattle felt tape or sound insulation tape but that seems a bit too thick to try for the fix.
It could be. Mine only happens in sport mode so one test is to try changing the mode between sport and normal to see if it makes a difference. Mine sounds like it’s coming from the glove box!
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I tried going to individual and set engine noise to eco and I could still hear it but I wondered if when you change these settings it takes effect immediately as I then flicked back to normal and didn't notice it.
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Does putting the setting in ECO only change the engine sound or does it change the power of the car?
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None of the settings change the power it's just how is delivered that changes.
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https://www.youtube.com/watch?v=CTwuxu3KYHQ
Skip to 2:50
Looks lie the new Polo has the same rattle. What a complete joke. 4+ years of this on the Golf and they can't even sort it on a new car that had the entire dash designed etc.
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Two years after having wrapped the soundactuator in foam and anti-rattle felt, which provided a fix, the rattle is now back ! Not only in Race but also Normal mode. The only way I can stop it is using Eco interior sound setting. I'm going to have to get inside the engine bay again at the weekend.