Really disappointed with LV. I've been with them for a few years now but while everyone else's insurance seems to be coming down mine has gone up from £288 last year to £344. Phoned them and they were only willing to knock off £20 so I cancelled.
Got a quote for £230 with a lower excess from Saga. Only problem is that the missus is now taunting me relentlessly calling me a geriatric, OAP etc.
IMHO loyalty means nothing to insurance companies, other than they probably see loyal customers as easy targets for premium increases.
I switched from LV to Aviva this year. I’d been with LV for four years and this year they put my renewal premium down by £18. Aviva quoted me £84 less than LV’s price for this year on a like for like basis (e.g. cover, add-ons, excess, annual mileage etc.), so it was an easy decision to switch.
I did get some quotes on a comparison site that were cheaper than Aviva but they were from companies I’d not heard of before. I’ve been with Aviva before and have always been very pleased with both their customer service and claims service, so for me it was a case of better the devil you know
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