Author Topic: Quoted £275 for minor service.  (Read 1243 times)

Offline Ooosh

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Quoted £275 for minor service.
« on: 07 April 2021, 03:44 »
My local VW dealer has quoted £275 for a minor service.

https://www.volkswagen.co.uk/owners-and-drivers/servicing/pricing-for-cars-over-3

According to VW it should be £184. I’ve emailed the dealer but no reply.

What are other people paying for a minor service?

(Clubsport S if relevant.)

CSS + McLaren 570S + smart car + a small Takeuchi.

Offline Watts

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Re: Quoted £275 for minor service.
« Reply #1 on: 07 April 2021, 06:25 »
Perhaps they have included the cost of a brake fluid change?
2019 Oryx White 5dr TCR.

Was - 2015 Tornado Red 3dr GTI PP, manual, Santiagos, Audi short shifter.

Offline RM

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Re: Quoted £275 for minor service.
« Reply #2 on: 07 April 2021, 06:52 »
My local dealer insists on adding an air con service (refresh and re-gas) by default too, so ask for an itemised quote and see what else has been added. Chances are it’s not just the service.

Offline SRGTD

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Re: Quoted £275 for minor service.
« Reply #3 on: 07 April 2021, 07:00 »
@Ooosh; is your car on VW’s time and distance service regime? If not, and it’s on the flexible / long life regime, that might explain the higher price (the prices quoted on VW’s website are for cars on annual time / distance servicing).

Also, in the fixed price servicing terms and conditions, it’s states that the prices quoted for fixed price servicing are only available at ‘participating Volkswagen authorised repairers’. It could be that the dealer who’s quoted you a higher price isn’t a ‘participating repairer’, although as @Watts and @RM have said, it’s more likely the dealer has included other work within the price you’ve been quoted but not told you! I’d be asking for a breakdown of the quoted price as @RM has suggested.

Link to the terms and conditions for VW’s fixed price servicing for cars over three years old below;

https://www.volkswagen.co.uk/idhub/content/dam/onehub_pkw/importers/gb/downloads/owners/2021-volkswagen-fixed-price-servicing-terms-and-conditions.pdf
« Last Edit: 07 April 2021, 08:06 by SRGTD »
2020 Polo GTI Plus; Pure White, DSG (because they all are)
Gone but not forgotten;
2016 Polo GTI; Blue Silk
2011 mk6 Golf GTD; Carbon Grey
2007 mk5 Golf GT (2.0 170bhp TDI version); Deep Black Pearl
2002  mk4 Golf GTI (the 150 bhp diesel version); Deep Black Pearl

Offline Ooosh

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Re: Quoted £275 for minor service.
« Reply #4 on: 07 April 2021, 08:56 »
Thanks chaps. I’ll see what else they have included.

@SRGTD I have the car serviced annually or whenever it does 10,000 miles. Until Covid I never hit 10,000 miles first but now regularly do 2000 miles a month commuting from Cornwall to Gatwick. (Used to use Flybe then the train but now have no choice but to drive 3 or 4 times a month.)
CSS + McLaren 570S + smart car + a small Takeuchi.

Offline fredgroves

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Re: Quoted £275 for minor service.
« Reply #5 on: 07 April 2021, 09:50 »
2000 miles a month!

On a CSS....

That's eating a lot of value out of that car.... have you thought about swapping it for another? I'd recommend a GTD for mile munching.
Current: Mk8 GTI DSG, Adelaides, DCC, HUD, HK, Winter Pack, Rear Camera.. Aka "HMS Weasel"

Gone: 2017 Mk7.5 GTD,manual, NavPro
Gone: 2014 Mk7 GTD, manual, NavPro, DCC

Offline Ooosh

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Re: Quoted £275 for minor service.
« Reply #6 on: 07 April 2021, 10:01 »
2000 miles a month!

On a CSS....

That's eating a lot of value out of that car.... have you thought about swapping it for another? I'd recommend a GTD for mile munching.

I know it’s crazy. Consequence of Covid.

However I have decided to keep this car indefinitely. Had a GR Yaris for a bit as a potential replacement but did not bond as much and it did not fit my needs.

So I figure if I never sell the CSS the miles don’t matter at all. And it’s only temporary until train timetables go back to normal.
CSS + McLaren 570S + smart car + a small Takeuchi.

Offline fredgroves

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Re: Quoted £275 for minor service.
« Reply #7 on: 07 April 2021, 10:22 »
Is the CSS much fun to drive over that sort of distance?

Does yours have the aircon or not?

Must be like driving a tuned up Astra van.... :laugh:
Current: Mk8 GTI DSG, Adelaides, DCC, HUD, HK, Winter Pack, Rear Camera.. Aka "HMS Weasel"

Gone: 2017 Mk7.5 GTD,manual, NavPro
Gone: 2014 Mk7 GTD, manual, NavPro, DCC

Offline sjw

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Re: Quoted £275 for minor service.
« Reply #8 on: 07 April 2021, 10:54 »
2000 miles a month!

On a CSS....

That's eating a lot of value out of that car.... have you thought about swapping it for another? I'd recommend a GTD for mile munching.

Cars are meant to be driven. A sad world we live in when people don't drive their cars for fear of putting on miles for the next owner.

Offline fredgroves

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Re: Quoted £275 for minor service.
« Reply #9 on: 07 April 2021, 11:29 »
True, but 2000 miles a month will end it quite quickly.

If you are happy with that then fair enough - I've done it enough to know what happens but I've never cared because it wasn't my own car.

CSS's are quite rare beasts indeed, something VW never made before and probably will never make again too.

Seems a bit of shame to just beast it into the scrapyard IMHO.
Current: Mk8 GTI DSG, Adelaides, DCC, HUD, HK, Winter Pack, Rear Camera.. Aka "HMS Weasel"

Gone: 2017 Mk7.5 GTD,manual, NavPro
Gone: 2014 Mk7 GTD, manual, NavPro, DCC