Author Topic: Cracked sunroof surround  (Read 18543 times)

Offline Talk-torque

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Re: Cracked sunroof surround
« Reply #10 on: 28 February 2020, 07:12 »
With evidence of multiple, identical failures, you shouldn’t have any problem with yours Watts. Feel for you, though. It takes the shine off, doesn’t it?
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Offline Watts

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Re: Cracked sunroof surround
« Reply #11 on: 28 February 2020, 08:50 »
With evidence of multiple, identical failures, you shouldn’t have any problem with yours Watts. Feel for you, though. It takes the shine off, doesn’t it?

Cheers :smiley:. Going to see the dealers this morning, only had the car 17 days and I was really enjoying it. Hopefully all will be sorted without any bother.
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Offline Jim_mk7.5

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Re: Cracked sunroof surround
« Reply #12 on: 28 February 2020, 08:52 »
That's not good but I imagine on a 2019 car there will be no issues with getting this sorted under warranty. Just a pain in the ass having to go back to the dealer.
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Offline Andy198

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Re: Cracked sunroof surround
« Reply #13 on: 28 February 2020, 09:40 »
I’m sorry to see that Watts, but can’t imagine any scenario where a Dealer will argue the toss. Good luck and I’ll keep an eye on mine - I’ll blame the Mrs as she wanted the pan roof; I wanted Dynaudio.  :whistle:
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Offline Watts

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Re: Cracked sunroof surround
« Reply #14 on: 28 February 2020, 09:43 »
Cheers Jim, Andy, encouraging words :smiley:
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Was - 2015 Tornado Red 3dr GTI PP, manual, Santiagos, Audi short shifter.

Offline dean5125

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Offline rajb

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Re: Cracked sunroof surround
« Reply #16 on: 28 February 2020, 11:41 »
Oh bugger. Sorry to this buddy. As others have said I’m sure you’ll have no issues at all getting it sorted tbf. I’ll have to keep an eye on mine me thinks.

Offline Watts

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Re: Cracked sunroof surround
« Reply #17 on: 28 February 2020, 12:45 »
Thanks again to all for your helpful messages, much appreciated :smiley:

Just got back from the dealer and they were very helpful. They will need the car for two or three days, date to be arranged. It is in the back of my mind whether this might occur again and that I might be better off jumping ship but I really like the car. Just have to put it behind me and keep my fingers crossed...
2019 Oryx White 5dr TCR.

Was - 2015 Tornado Red 3dr GTI PP, manual, Santiagos, Audi short shifter.

Offline monkeyhanger

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Re: Cracked sunroof surround
« Reply #18 on: 28 February 2020, 15:17 »
Thanks again to all for your helpful messages, much appreciated :smiley:

Just got back from the dealer and they were very helpful. They will need the car for two or three days, date to be arranged. It is in the back of my mind whether this might occur again and that I might be better off jumping ship but I really like the car. Just have to put it behind me and keep my fingers crossed...

Maybe have a look at their used Golfs and see if any with a sunroof have the same issue. It's one thing getting it fixed, but if it keeps recurring, that'll be highly annoying even if VW keep sanctioning remedial work under warranty.
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Offline Hertsman

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Re: Cracked sunroof surround
« Reply #19 on: 28 February 2020, 16:55 »
Like with anything that moves or is under stresses there needs to be an element of tolerance, even minute, and imagine the design of these sunroof surrounds have a marginal, even micro failing in that tolerance, but as its only some and not all, maybe bad batch? inconsistent creation?

Do your journeys involve a fair amount of twisting roads? reason ask is you imagine sideways movement would create additional twisting force to this surround if oversized?

Not having really looked at one, is this just a cover/surround or is it integrated into the structure of the sunroof?

Its ok for them to replace, I would be happy to have that done and move on, but be nice to know a why also?
Present - Pure Grey GTI TCR 5 Door DSG Reifinitz Wheel DCC Climate Screen 90% Tint
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- 2007 Brilliant Black Manual Audi A3 3 Door SLine Quattro 170 BHP