Author Topic: Servicing confusion  (Read 472 times)

Offline Ryan90GTI

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Servicing confusion
« on: 14 January 2019, 09:26 »
Booked in for major service only to be told it didn't need it because it had an interim service in September 3,000 miles ago.

So why was the car asking to be serviced if it didn't need it? Any ideas?

Offline SRGTD

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Re: Servicing confusion
« Reply #1 on: 14 January 2019, 09:39 »
I suspect that when you had it serviced last time, the dealer forgot to reset the service indicator.
2016 Pocket Rocket Polo GTI 5dr manual, Blue Silk, Jacara tartan seats, Sports Performance Kit, Climate Control, Convenience Pack, Parking Pack, VW Motorsport Alloys in anthracite.
Gone but not forgotten; 2011 Golf GTD; 5dr Carbon Grey, Grey Jacara tartan seats, 18" VW Rotary alloys in Anthracite, Bi-xenons, Parking Sensors, RCD510+Dynaudio, Luxury Pack.

Offline Ryan90GTI

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Re: Servicing confusion
« Reply #2 on: 14 January 2019, 09:40 »
They've reset the service indicator and carried out the brake fluid change as requested.

Offline Ryan90GTI

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Re: Servicing confusion
« Reply #3 on: 14 January 2019, 09:54 »
Would they normally reset both service indicator on an interim service?

Offline 2007GTI

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Re: Servicing confusion
« Reply #4 on: 14 January 2019, 11:37 »
yes they should, otherwise it flags up automatically.
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Offline Ryan90GTI

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Re: Servicing confusion
« Reply #5 on: 14 January 2019, 12:56 »
But by resetting them both you'd always hit the oil change service before the inspection?

Offline 2007GTI

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Re: Servicing confusion
« Reply #6 on: 14 January 2019, 16:29 »
depends what schedule you are on. anyway its easy to turn off yourself, dealer doesn't have to. I can't remember off hand, but its a key press on start up.
Mk7 GTI DSG 5dr in Carbon Grey, 18s, leather

Gone but not forgotten '07 Mk5 GTI DSG (2006 to 2014)