No warranty sadly - I think that the 60,000 mile 'Powertrain warranty' is a VW USA warranty, which again is a shame. I hope if I get nowhere pushing VWCS that I would have grounds to take action that the car is not fit for purpose - a £35000 vehicle (after finance etc) outlay should realistically be expected to last more than 4.5 years or 47,000 miles. I asked the service manager if he was in my shoes would he be satisfied with that offer - he just looked sheepish as he knew it's a disgrace.
You need to push as there is a TPI out which tells the dealership what they need to do
Service Bulletin Number : TB-15-12-01 Date of Bulletin : JUL 23, 2012
NHTSA Item Number : 10045560
Component : ENGINE
Summary :
VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START. 2008-13 ALL MODELS. *PE
If they can dispute that I would be interested.
RocketRoss is spot on, the chain stretches and then the tensioner does not do its job causing the issue. They need to re-consider. I have the CEO's email address for VW/AUDI/Porsche if you need to push higher.
Neil