Author Topic: Timing Chain tensioner Failure List (timing issue)- Please Update with Your Info  (Read 362371 times)

Offline RocketRossUK

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Mines gettin sold when the warrenty is out!

I don't trust it anymore, even if the issue is fixed WHAT IF it was to happen again as a failed part then VW arnt sending a free engine again.

It even puts me off the MK7 I was wanting to keep this for years but seems a golf running an EA888 I'd be paronoid or get rid every three years.

I do love the R though, let's see how the 10plates hold up 2014 is there year.....

I think your over reacting bro. Out of the whole car one part was just a bad design. Pretty much all of their cars prior were belt driven. The chain driven was new for them and one guy designed a bad part which didnt stand the the test of time. They have revised the part and are that confident in it that they have used it in the new MK7, so it must be a winner.

All car companies have to try new things, sometimes you have faults. As long as the company rectifies and makes it better than no more can be done.

All be it, for the people who have had this problem and had to pay, then yes, that was harsh and i dont applaud that. But for every bad case there has been a good one like mine. I was very impressed with VW Crosshills how quickly they sorted it and gave me another 2 years warranty
MK6 GTI CSG | Revo Stage 2 | Revo Stage 2 Intake | Milltek 3" TB Exhaust | SuperPro Anti Lift Kit | H&R ARB's | Bilstein B12 | TT Short Shifter |Mintex M1144 Race Pads | HEL Braided Lines |

MK5 GTI - DSG + Extras (Sold because DSG was Soooo Boring !!!)

Offline Jimmgc51

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Mines gettin sold when the warrenty is out!

I don't trust it anymore, even if the issue is fixed WHAT IF it was to happen again as a failed part then VW arnt sending a free engine again.

It even puts me off the MK7 I was wanting to keep this for years but seems a golf running an EA888 I'd be paronoid or get rid every three years.

I do love the R though, let's see how the 10plates hold up 2014 is there year.....

I think your over reacting bro. Out of the whole car one part was just a bad design. Pretty much all of their cars prior were belt driven. The chain driven was new for them and one guy designed a bad part which didnt stand the the test of time. They have revised the part and are that confident in it that they have used it in the new MK7, so it must be a winner.

All car companies have to try new things, sometimes you have faults. As long as the company rectifies and makes it better than no more can be done.

All be it, for the people who have had this problem and had to pay, then yes, that was harsh and i dont applaud that. But for every bad case there has been a good one like mine. I was very impressed with VW Crosshills how quickly they sorted it and gave me another 2 years warranty

Fair enough I appreciate what your saying but for me having been through it the element of trust is gone & so this will take time to re-build!

I do hope they have fixed it after the fourth revision but as said time will tell, if no more horror stories on the newer models then I may have an mk7 R parked on the drive  :grin:
Golf GTI 09, CW, Bi-Xenon, DCC, 18" Monza's, Jakarta, RNS510, Dynaudio, F&R parking sensors, Winter pack...

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Offline RocketRossUK

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  • *****
  • Posts: 1,186
Mines gettin sold when the warrenty is out!

I don't trust it anymore, even if the issue is fixed WHAT IF it was to happen again as a failed part then VW arnt sending a free engine again.

It even puts me off the MK7 I was wanting to keep this for years but seems a golf running an EA888 I'd be paronoid or get rid every three years.

I do love the R though, let's see how the 10plates hold up 2014 is there year.....

I think your over reacting bro. Out of the whole car one part was just a bad design. Pretty much all of their cars prior were belt driven. The chain driven was new for them and one guy designed a bad part which didnt stand the the test of time. They have revised the part and are that confident in it that they have used it in the new MK7, so it must be a winner.

All car companies have to try new things, sometimes you have faults. As long as the company rectifies and makes it better than no more can be done.

All be it, for the people who have had this problem and had to pay, then yes, that was harsh and i dont applaud that. But for every bad case there has been a good one like mine. I was very impressed with VW Crosshills how quickly they sorted it and gave me another 2 years warranty

Fair enough I appreciate what your saying but for me having been through it the element of trust is gone & so this will take time to re-build!

I do hope they have fixed it after the fourth revision but as said time will tell, if no more horror stories on the newer models then I may have an mk7 R parked on the drive  :grin:

yep i agree, fingers crossed eh.... :cool:
MK6 GTI CSG | Revo Stage 2 | Revo Stage 2 Intake | Milltek 3" TB Exhaust | SuperPro Anti Lift Kit | H&R ARB's | Bilstein B12 | TT Short Shifter |Mintex M1144 Race Pads | HEL Braided Lines |

MK5 GTI - DSG + Extras (Sold because DSG was Soooo Boring !!!)

Offline Pld118

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Hi, I'm new to the forum and this first thread I've read certainly seems to show its a worthwhile forum.

It's quite a long first post but... :whistle:

I'm in the process of buying a 2010MY, 3 Door manual GTi from a UK VW main dealer (deposit paid).  The car has covered 48k miles and has a full service history.

The car will come as approved used with a 12 month Das Welt VW warranty and is yet to undergo the pre sale inspection so I've been trying to know what I should be alert to with the timing chain and/or any other important things to be alert to with these cars, so maybe I can get queries documented with the garage before completing the sale by way of protection if something big does go wrong?

Did some research of my own yesterday and here's what I found out:

According to the servicing main agent, the car I'm buying hasn't had a new tensioner fitted nor any timing chain/ drivetrain (or any other) problems (as an aside the water pump hasn't gone either). They did say that in 6 years they've seen about 3 of these type cars with a timing chain related failure (that seems not many at all).

The up to date timing chain tensioner for 'my car' is part number 06K109467K (confirmed by VW Parts and by TPS) and can be bought cheaper/ directly from TPS UK for £38.40 incl VAT as a stock item (obviously other associated parts are required too).

The servicing main agent for 'my' particular car guesstimated that to replace the tensioner/ other essential parts is about a 6 hour job.

I then rang a local indy specialist who estimated more like a couple of hours of a job at labour rates of £50/hour (even if it took double that, at £50/hour it's not bad and sounds about £300 of a job incl parts?).

I also rang the "Das Welt" VW Approved Used warranty claims helpline and they said the tensioner is covered as is the timing chain as is any consequential damage "subject to terms".

I was then a lot more comfortable at the prospect of proceeding with this purchase... until reading this thread. 

Whilst the VW A.U warranty does seem pretty comprehensive "subject to terms", am I reading on here that some main dealers are charging the warrantied customer for labour costs anyway ( or is that partial contribution only for warranty expired cars)?

The dealer I'm buying from is currently - reluctantly - doing a fair bit of interior and exterior cosmetic work on the car I'm buying at my request and within the agreed purchase price. 

I'm now wondering whether or not I should be asking them to change the tensioner etc as part of the deal as this uncertainty does make me nervous on a fairly expensive car.  If I knew that between the VW warranty and/ or the Sale of Goods Act 1979 I'd be covered without cost if there was a problem I'd be more comfortable but it's just all potentially foreseeable hassle when a couple of hours labour could banish the woes at source.

So, some questions please if you will humour me:

1. Does this affect more DSG than manual cars ('mine' is manual)?

2.  Do I relax, be reassured by the fact it's not all cars that will fail and anyway I'm covered by the warranty and the S.O.G.A?

3.  Do I email the garage and ask them to replace these timing chain components as a condition of sale, otherwise seek a written assurance that within the first 12 months they will between themselves and the warranty cover any such failures and consequential damage at no cost to me?

4.  Do I buy the genuine VW parts and pay the recommended Indy specialist to do it as soon as I get the car?

Long post but a potentially expensive problem so hopefully you don't mind.

All replies much appreciated.

Thanks.

« Last Edit: 19 March 2014, 07:01 by Pld118 »

Offline mikegti77

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Hi, I'm new to the forum and this first thread I've read certainly seems to show its a worthwhile forum.

It's quite a long first post but... :whistle:

I'm in the process of buying a 2010MY, 3 Door manual GTi from a UK VW main dealer (deposit paid).  The car has covered 48k miles and has a full service history.

The car will come as approved used with a 12 month Das Welt VW warranty and is yet to undergo the pre sale inspection so I've been trying to know what I should be alert to with the timing chain and/or any other important things to be alert to with these cars, so maybe I can get queries documented with the garage before completing the sale by way of protection if something big does go wrong?

Did some research of my own yesterday and here's what I found out:

According to the servicing main agent, the car I'm buying hasn't had a new tensioner fitted nor any timing chain/ drivetrain (or any other) problems (as an aside the water pump hasn't gone either). They did say that in 6 years they've seen about 3 of these type cars with a timing chain related failure (that seems not many at all).

The up to date timing chain tensioner for 'my car' is part number 06K109467K (confirmed by VW Parts and by TPS) and can be bought cheaper/ directly from TPS UK for £38.40 incl VAT as a stock item (obviously other associated parts are required too).

The servicing main agent for 'my' particular car guesstimated that to replace the tensioner/ other essential parts is about a 6 hour job.

I then rang a local indy specialist who estimated more like a couple of hours of a job at labour rates of £50/hour (even if it took double that, at £50/hour it's not bad and sounds about £300 of a job incl parts?).

I also rang the "Das Welt" VW Approved Used warranty claims helpline and they said the tensioner is covered as is the timing chain as is any consequential damage "subject to terms".

I was then a lot more comfortable at the prospect of proceeding with this purchase... until reading this thread. 

Whilst the VW A.U warranty does seem pretty comprehensive "subject to terms", am I reading on here that some main dealers are charging the warrantied customer for labour costs anyway ( or is that partial contribution only for warranty expired cars)?

The dealer I'm buying from is currently - reluctantly - doing a fair bit of interior and exterior cosmetic work on the car I'm buying at my request and within the agreed purchase price. 

I'm now wondering whether or not I should be asking them to change the tensioner etc as part of the deal as this uncertainty does make me nervous on a fairly expensive car.  If I knew that between the VW warranty and/ or the Sale of Goods Act 1979 I'd be covered without cost if there was a problem I'd be more comfortable but it's just all potentially foreseeable hassle when a couple of hours labour could banish the woes at source.

So, some questions please if you will humour me:

1. Does this affect more DSG than manual cars ('mine' is manual)?

2.  Do I relax, be reassured by the fact it's not all cars that will fail and anyway I'm covered by the warranty and the S.O.G.A?

3.  Do I email the garage and ask them to replace these timing chain components as a condition of sale, otherwise seek a written assurance that within the first 12 months they will between themselves and the warranty cover any such failures and consequential damage at no cost to me?

4.  Do I buy the genuine VW parts and pay the recommended Indy specialist to do it as soon as I get the car?

Long post but a potentially expensive problem so hopefully you don't mind.

All replies much appreciated.

Thanks.

hi and welcome, i'm new here too...

i have a 59 plate gti, i found out about tensioner issue after i purchased from skoda main dealer, so came with official skoda approved used warranty, which runs out soon.

i have taken the option to get the tensioner replaced at a local VAG specialist (http://www.thevasstech.com/) for hopefully piece of mind as i had problematic tensioner design.  if it helps you, my cost using official VW parts and latest tensioner, cost was £380 inc vat.  A touch higher then you have been quoted, they charge £50 / hr, the parts list including new bolts, new chain cover (60 odd pound + vat), tensioners was quite long, chain cover plate sealant (£28 + vat), some of the tension bolts are £4 each, other bolts pennies, parts supplied from TPS, 4 hrs labour charged.

if you can get the tensioner change as part of the deal do it, you say 2010 car, so you may have a 2nd gen tensioner fitted depending upon build date in 2010, which is better design i think.  i guess the other option is do as i have once your warranty comes close to running out, or extend warranty.
« Last Edit: 19 March 2014, 07:50 by mikegti77 »
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Offline andygo

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Interesting to see your parts list matey. Any chance of posting?

Offline Pld118

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@mikegti77 - Thanks for the reply.  The VassTech website is impressive and seems to portay a good set up.

You say your warranty is running out hence you're changing the tensioner etc (presume you had no warning signs or symptoms/ you're just keeping a step ahead?).

Were you satisfied your Skoda supplied warranty would have covered a tensioner/chain/ consequential damage failure?

Thanks again.


Offline mikegti77

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Interesting to see your parts list matey. Any chance of posting?

all prices below are plus VAT.  You maybe able to get anyway with less bolts, they changed what they thought required replacing to avoid re-using bolts.

06K109467K - upper tensioner x 1 (£35.56)

D 174003A2  - sealant x 1 (£28.19)

N 10552402  - hex bolt x 1 (£2.87)

N 10701501  - bolt x1 (£2.64)

N 90596906  - bolt x 1 (£4.87)

N 91029602  - bolt x 1 (£4.70)

WHT001760   - damper bolt x 2  (£4.18 each)

06H109210Q  - timing chain cover x 1 (£60.85)

N91096702 - bolts for cover plate x 10 (£0.16 each)

4 hours labour @ £42.00
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Offline mikegti77

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@mikegti77 - Thanks for the reply.  The VassTech website is impressive and seems to portay a good set up.

You say your warranty is running out hence you're changing the tensioner etc (presume you had no warning signs or symptoms/ you're just keeping a step ahead?).

Were you satisfied your Skoda supplied warranty would have covered a tensioner/chain/ consequential damage failure?

Thanks again.

I would most of the time after standing over night (low oil pressure) get this noise at startup (first 1 second metallic noise), this is not my car btw: http://www.youtube.com/watch?v=yCLSXCO3NU0

The skoda warranty is actually 'car care plan' who do a lot of manufactures warranties, i believe tensioner is covered / consequential damage.  I could have let the car carry on making its timing chain noise with the backup of the warranty, but decided to fix the issue instead, in a few months time warranty ends.  as you will see at the thread start vw are covering the cost of the engine with cira a £1000 input from owner, vw know there is a problem.  warranties are around £350 - 400 a year, but of course does not fix the issue, just insures against it, pays your money takes your chances i guess.

my car no longer makes the startup rattle, mileage when tensioner was changed was 52K.
MK7 GTI, Carbon Grey, Pan Sunroof

Offline davidp81

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Hi, I'm new to the forum and this first thread I've read certainly seems to show its a worthwhile forum.

It's quite a long first post but... :whistle:

I'm in the process of buying a 2010MY, 3 Door manual GTi from a UK VW main dealer (deposit paid).  The car has covered 48k miles and has a full service history.

The car will come as approved used with a 12 month Das Welt VW warranty and is yet to undergo the pre sale inspection so I've been trying to know what I should be alert to with the timing chain and/or any other important things to be alert to with these cars, so maybe I can get queries documented with the garage before completing the sale by way of protection if something big does go wrong?

Did some research of my own yesterday and here's what I found out:

According to the servicing main agent, the car I'm buying hasn't had a new tensioner fitted nor any timing chain/ drivetrain (or any other) problems (as an aside the water pump hasn't gone either). They did say that in 6 years they've seen about 3 of these type cars with a timing chain related failure (that seems not many at all).

The up to date timing chain tensioner for 'my car' is part number 06K109467K (confirmed by VW Parts and by TPS) and can be bought cheaper/ directly from TPS UK for £38.40 incl VAT as a stock item (obviously other associated parts are required too).

The servicing main agent for 'my' particular car guesstimated that to replace the tensioner/ other essential parts is about a 6 hour job.

I then rang a local indy specialist who estimated more like a couple of hours of a job at labour rates of £50/hour (even if it took double that, at £50/hour it's not bad and sounds about £300 of a job incl parts?).

I also rang the "Das Welt" VW Approved Used warranty claims helpline and they said the tensioner is covered as is the timing chain as is any consequential damage "subject to terms".

I was then a lot more comfortable at the prospect of proceeding with this purchase... until reading this thread. 

Whilst the VW A.U warranty does seem pretty comprehensive "subject to terms", am I reading on here that some main dealers are charging the warrantied customer for labour costs anyway ( or is that partial contribution only for warranty expired cars)?

The dealer I'm buying from is currently - reluctantly - doing a fair bit of interior and exterior cosmetic work on the car I'm buying at my request and within the agreed purchase price. 

I'm now wondering whether or not I should be asking them to change the tensioner etc as part of the deal as this uncertainty does make me nervous on a fairly expensive car.  If I knew that between the VW warranty and/ or the Sale of Goods Act 1979 I'd be covered without cost if there was a problem I'd be more comfortable but it's just all potentially foreseeable hassle when a couple of hours labour could banish the woes at source.

So, some questions please if you will humour me:

1. Does this affect more DSG than manual cars ('mine' is manual)?

2.  Do I relax, be reassured by the fact it's not all cars that will fail and anyway I'm covered by the warranty and the S.O.G.A?

3.  Do I email the garage and ask them to replace these timing chain components as a condition of sale, otherwise seek a written assurance that within the first 12 months they will between themselves and the warranty cover any such failures and consequential damage at no cost to me?

4.  Do I buy the genuine VW parts and pay the recommended Indy specialist to do it as soon as I get the car?

Long post but a potentially expensive problem so hopefully you don't mind.

All replies much appreciated.

Thanks.

Hi,

I bought a 59 plate GTi at the end of Jan from a VW dealer and had the timing chain go 3 weeks ago. I'm hopefully getting the car back this weekend.
When the garage I purchased the car from looked at it they did confirm it was fully covered by the warranty. However as I had the car such a short time VW warranty kept challenging this with the dealer and the dealer had to have several meetings with them. They challenged the dealer that the fault already existed when they took out the warranty. This added an extra week of delays to the work being done. (I'm stuck driving a Beetle  :sad:) However this was all resolved Monday and work started on the new engine build yesterday. (It's still not costing me anything for the new engine which is the biggest relief.)

So you can be pretty confident that the warranty will cover this if the worst does happen but I would suggest asking the dealer to provide something in writing that they have checked that the tensioner is all ok, just in case the worst happens in the first few weeks of ownership as it did with me.