Ah, ok. In that case they should do something. Will be interesting.
I received an email late this afternoon from my dealer saying they are now looking into the "best possible solution" for me. Which sounds promising, fingers crossed!
To be honest the dealership were spot-on with everything, very open and honest, a total pleasure to deal with on all aspects, so I don't doubt they will do something to make-up for this. Hopefully that's not famous last words!
What do you think of the pan roof?
Looks great from the outside (when open or closed), it's just a shame the actual opening (hole in the roof) on the inside is pretty much the same size of a normal sunroof. Coming from a Range Rover Sport which literally had a full panoramic glass roof, I think Volkswagen's use of the word "panoramic" is a bit misleading, it does however give the cabin some extra light so I'm sure it'll get lots of use in the summer, as it did this morning when driving home on the sunny crisp day.
As for some of the other options I went for, my first limited impressions...
Dynaudio - I've said it before on here, but I think this is an absolute no brainer for anybody who likes music and/or spends significant periods of time in the car. The difference between this and the standard system is complete night and day. I like the fact you can adjust the bass separately from the subwoofer, giving you four elements on the equaliser (Treble, Mid, Bass, Sub). I spent an hour this afternoon tweaking and setting it up to my taste and I'm very happy, it's punchy with great mids and crystal clear vocals. Well worth the money. Could it be more powerful than 400watts? Yes, but it's still really good system.
DCC - Brilliant, exactly what I had hoped for, but probably not for the reason most would spec it. Whilst I suspect most would spec DCC for it's sporty ability, I specced it mainly for the "comfort" setting I can switch the dampers into. Amongst the a/b-road basting, I mainly do two types of trips, short(ish) trips around London's pot-hole and speed bump laden roads, plus I also do 2x 400 mile round trip motorway journeys each month. Even switching between "normal" and "comfort" is drastically noticeable. Very happy with that choice.
Brescias - I was a bit worried I should have stuck with the Parkers, but the looks overruled my head and thankfully the DCC has eliminated any worry I had in that dept. I think they look fantastic, even if they are not bi-directional (drives my OCD mad!). They've come shod in P-Zero's, time will tell how they wear.
Leather - A big worry is this one is for me, I know VW leather can look very bad in a short space of time so I ummmed & aaaahed long & hard about getting it. But with two young kids (5 &2), the wipable need is high, plus you can only have the electric seats with leather, so I'm sending it off to my detailer for maximum protection to try and preserve the longevity. As it stands today I think it looks epic, and gives the cabin a real touch of class. The red piping and stripe detailing compliments the external red and internal dash red well.
Electric memory seats - specced purely for the 4 way electric lumbar support becasue I just couldn't get comfortable in a seat with manual lumbar. I test drove a non DCC car on brescias and after 25mins my back ached badly, specifically in the area where the manual lumbar support was, so I put it down to my height. This meant the Leccy seats were a must for me. So far so good, but the test will be the first long motorway journey.
More thoughts, for those of you interested (and still awake!) as I get to know the car.