My Gti PP came up with a oil service due at around 7k on the clock last year, I rang up my local dealer and they said nope it doesn't as the car is not on annual servicing. I said well I would rather have it done anyway and they said you don't need to....I had to insist as they were adamant it wasn't necessary.
After that discussion I booked it in online and dropped it off and later that day got a call to say the car was ready and "oh by the way it does appear to be on annual servicing after all"
The bonus was I got the oil service for £99 due to a glitch on their website which didn't specify the Gti PP was exempt from the £99 oil service offer
If it was an older car I would have done it myself or used a local vag specialist but for a year old car I decided less hassles if there is a warranty claim for example.