CarPlay installed today and not working.

[st33ly]

Hey guys

Anyone got experience. I’ve had it complimentary installed at the dealers today on my MK7 CSS and the thing won’t fecking connect or recognise my phone. So I’ve not actually seen it working yet. I’ve google and methodically went through all the possibilities to no avail. Even tried the good ladies iPhone seven and it said the same thing. I’m going to phone the dealer tomorrow but thought I’d aske here first.

What am I doing wrong?

[Clubsport S]

Hey guys

Anyone got experience. I’ve had it complimentary installed at the dealers today on my MK7 CSS and the thing won’t fecking connect or recognise my phone. So I’ve not actually seen it working yet. I’ve google and methodically went through all the possibilities to no avail. Even tried the good ladies iPhone seven and it said the same thing. I’m going to phone the dealer tomorrow but thought I’d aske here first.

What am I doing wrong?

I've got mine working on my CSS. Do try a different lead including an official lead as  it seems to be a bit picky about these.

Also check if the USB connector works otherwise?

[Talk-torque]

Just to be 100% sure, are you connecting your phone, via cable, to the usb socket in the front compartment behind the flap? Only way it will work.

[Colh]

The CarPlay on ours sometimes acts up and you need to forget the car on your phone and reconnect.  Then it should work fine.

[st33ly]

Hi guys. Thanks for the replies. I’ve tried another official apple cable through the USB under the flap. I’ve reset my phone. Dissconnected it from car head unit and reconnected it. Dealer tech is phoning me on Monday morning but I’m hoping I don’t need to drive back as I’ve no time at all at the moment.

[st33ly]

Oh and food for thought. The 19” Pretoria’s I’m thinking of doing a Matt Gt3 gold finish. Anyone be able to photo shop that on a white CSS for me?

Cheers.

[Clubsport S]

Hi guys. Thanks for the replies. I’ve tried another official apple cable through the USB under the flap. I’ve reset my phone. Dissconnected it from car head unit and reconnected it. Dealer tech is phoning me on Monday morning but I’m hoping I don’t need to drive back as I’ve no time at all at the moment.

Is the USB definitely working and charging the phone even if not connecting?

[st33ly]

Hi dude yeah I've tried it and it charges both mine and the good ladies phones.
Still waiting for the engineer to call me.

[fredgroves]

Are you running a current version of IOS?

BTW google suggests this isn't uncommon....

[st33ly]

IOS 11.4 is what my phone is running. Think that’s the most current version. I’ve ran out of ideas tbh.