Update for you chaps, I guess some of you may have just received a call as well! Not really good news though.
Got a call from VWUK customer care, they don't expect any updates to my BW any time soon (by this I'm pretty sure they mean "confirmed" updates as they told me it bounces around on a daily basis last time we spoke, and clearly they are not calling me everyday to give an 'update').
So anyway, they say the dealer will know about changes before they do and will get in touch immediately. Therefore they won't call me every week to tell me "no change". I asked what their "feeling" was on when an update might happen, all I was told was 3-4 weeks before the BW.
The problem is that the BW is unconfirmed, so subject to sudden and random changes. I can be sure of an update 3-4 weeks before, but that is 3-4 weeks before an unknown point. Effectively this means there will be an update when there is an update.
I was hoping they'd be more candid. Something like "we expect the factory to have largely settled its scheduling in X many weeks time so you might get an update then."
Forever in limbo eh?
Oh yes, and they still don't know what the delay is with "these cars" (referring to mine and others who have contacted them I assume). As we've noted here it is not the DSG or the sunroof, so there appears to be no logic to why some of us are soon to be built and others are facing 3+ more months before we even get a confirmed BW, let alone delivery!
Its frankly astonishing the degree of opacity they seem to have achieved in this process.
