Author Topic: Servicing confusion  (Read 1029 times)

Offline Ryan90GTI

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Servicing confusion
« on: 14 January 2019, 09:26 »
Booked in for major service only to be told it didn't need it because it had an interim service in September 3,000 miles ago.

So why was the car asking to be serviced if it didn't need it? Any ideas?

Offline SRGTD

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Re: Servicing confusion
« Reply #1 on: 14 January 2019, 09:39 »
I suspect that when you had it serviced last time, the dealer forgot to reset the service indicator.
2020 Polo GTI Plus; Pure White, DSG (because they all are)
Gone but not forgotten;
2016 Polo GTI; Blue Silk
2011 mk6 Golf GTD; Carbon Grey
2007 mk5 Golf GT (2.0 170bhp TDI version); Deep Black Pearl
2002  mk4 Golf GTI (the 150 bhp diesel version); Deep Black Pearl

Offline Ryan90GTI

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Re: Servicing confusion
« Reply #2 on: 14 January 2019, 09:40 »
They've reset the service indicator and carried out the brake fluid change as requested.

Offline Ryan90GTI

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Re: Servicing confusion
« Reply #3 on: 14 January 2019, 09:54 »
Would they normally reset both service indicator on an interim service?

Offline 2007GTI

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Re: Servicing confusion
« Reply #4 on: 14 January 2019, 11:37 »
yes they should, otherwise it flags up automatically.
2014 Mk7 GTI DSG 5dr in Carbon Grey, 18s, leather

Gone but not forgotten '07 Mk5 GTI DSG (2006 to 2014)

Offline Ryan90GTI

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Re: Servicing confusion
« Reply #5 on: 14 January 2019, 12:56 »
But by resetting them both you'd always hit the oil change service before the inspection?

Offline 2007GTI

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Re: Servicing confusion
« Reply #6 on: 14 January 2019, 16:29 »
depends what schedule you are on. anyway its easy to turn off yourself, dealer doesn't have to. I can't remember off hand, but its a key press on start up.
2014 Mk7 GTI DSG 5dr in Carbon Grey, 18s, leather

Gone but not forgotten '07 Mk5 GTI DSG (2006 to 2014)