« Reply #110 on: 20 December 2013, 21:29 »
Ross, I have mine booked in with White Rose VW in Crosshills. I would recommend them, bearing in mind I drive 130 miles to get my car serviced, they give great customer service, and Ben the service manager owns a mk5 himself, so he knows about this issue, has a copy of the TPI, so you should get what you are looking for.
Neil
Just called Ben at VW in Crosshills, what a delight to speak to such a knowledgeable technician. He knew the fault instantly and reassured me that the warranty company will pay at least 90% of the whole bill and that he could have it fixed and ready to go in 2-3 tops.
Booked in for 8th-9th January. Thank Neil for the recommendation, I will be using him for all future work on my motor (major service in February)
Pleasure, I have used this dealership for 8 years and never had any issues. For interest they normally win dealership of the year based on customer feedback. Why? Because they care and they are independent, and run by a man who is passionate about customer service.
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Mk6 GTI, 18" monza shadows, Leather, Bluetooth Phone - gone
Mark 7 R, 19" wheels, lapiz blue, 5 door, leather, reversing camera - gone
2018 Audi S5 Sportback, pano roof, LED Headlights B&O sound system - gone
Current 2020 Golf GTI TCR, pure grey, pano roof , 90% tints and Akrapovic exhaust.