New car dealer mistake

[Guzzle]

That's very frustrating and disappointing, especially with a brand new car.

But better safe than sorry.

[bgbazz]

What a cok up...chances are, if they have received the replacement keys already, they'll wait a couple of days, then phone you to say that the locks have been changed...you drive away never being sure that anything was done at all.

Good luck!

[I wanted a GTi]

How is it even possible to lock the keys in the car?

If they have got the replacement keys then go and check the car unlocks with the key blade. Tell them you will keep the key until the locks are changed and then you can check that the locks were actually changed.

If they've nothing to hide then they will agree.

[CHB100]

Folks may remember similar happened to my R back in May. The car arrived at pound in shipping mode, went to prep and couldn't make either set work even tried to re code. Ended up having to get 2 correct steps for that chassis sent from Germany took around 5/7 days.
But lost? no way 2 sets get lost after they have prepared car for collection.

[CocoPops]

I think I'd be rejecting car, not sure I want my new car taken apart to fit new locks. Think of the rattles they'll introduce!

I'd ask for the dealer to provide a loan car until a new car can be shipped.

[Watts]

I think I'd be rejecting car, not sure I want my new car taken apart to fit new locks. Think of the rattles they'll introduce!

That's a very glass half empty view, just think of all the rattles they could fix whilst it's apart!

[CocoPops]

I think I'd be rejecting car, not sure I want my new car taken apart to fit new locks. Think of the rattles they'll introduce!

That's a very glass half empty view, just think of all the rattles they could fix whilst it's apart!

This is true, but things never quite go back together the same as when they they are built from scratch do they... there is always a bolt or two left over.... 

[Watts]

I think I'd be rejecting car, not sure I want my new car taken apart to fit new locks. Think of the rattles they'll introduce!

That's a very glass half empty view, just think of all the rattles they could fix whilst it's apart!

This is true, but things never quite go back together the same as when they they are built from scratch do they... there is always a bolt or two left over.... 

Another good point, weight saving!

[brettblade]

I think I'd be rejecting car, not sure I want my new car taken apart to fit new locks. Think of the rattles they'll introduce!

I'd ask for the dealer to provide a loan car until a new car can be shipped.

I'd be likewise to be honest.

[bgbazz]

Exactly!! The contract you signed has not been met...go for a new one, or find another dealer. Been there, done that...not VW in that case, but it worked for me.