Golf GTD 7 overheating

[Badluck]

Hi guys, any advice on this appreciated.

Driving back from work yesterday and 25 mins into the journey message appeared on the instrument cluster 'Engine Overheating - Turn off engine'. Looked at the temperature gauge and it was right the way over towards the red. Pulled off the dual-carriageway straightaway and parked up as safely as possible on the slip road. The fans were cooling the engine down. Checked the coolant and oil levels and both were good. Moved to a safe place off the slip road when the car had cooled. RAC came out and checked the car over for an hour and couldn't find any faults or errors. RAC followed me for about 20 mins to the motorway and temperature was steady at 90c. No issues for the next 80 miles on the motorway. Drove it again in the evening and no issues.

I've called up the local dealer and they want £60 to check the car (car has warranty till Thursday). Will the VW diagnostic equipment be any different to what the RAC use? I mean is it likely to detect the error that flagged up about the overheating? My concern is I'll be hit with the £60 bill and told they couldn't find a fault.

I'm no expert but it seems like the thermostat didn't open. Cars done 55k. Any suggestions appreciated.

[dervdave]

Very strange, my thoughts are the same as you...the thermostat.
Either buy one ready or get it changed now

[itavaltalainen]

Well if warranty runs till Thursday (as in day after tmrw?) put it in their yard.

[j033y]

Mine did exactly that about two years ago when it was on 30,000 miles.

It overheated on the motorway, pulled over, called RAC, by the time the RAC had arrived it had cooled down, and they could not get it to overheat again.

The only difference is mine did it again on the way to the garage, it would only over heat under load.

Anyway, turned out to be the good old plastic water pump, was replaced for a metal one.

[Watts]

Why are VW charging £60 to investigate a fault on a car that is still under warranty?

[2007GTI]

What normally happens if no fault found they will charge. If a fault is found and it's under warranty, then they can put a claim in with VWUK and claim it back from them, at no cost to owner.

It's annoying but understandable, if they were constantly checking cars and finding no fault, it would eat up all their workshop time.

Why are VW charging £60 to investigate a fault on a car that is still under warranty?

[Watts]

What normally happens if no fault found they will charge. If a fault is found and it's under warranty, then they can put a claim in with VWUK and claim it back from them, at no cost to owner.

It's annoying but understandable, if they were constantly checking cars and finding no fault, it would eat up all their workshop time.

Why are VW charging £60 to investigate a fault on a car that is still under warranty?

Thanks for explaining. Can't agree with the principal though. Especially if there is a fault but they can't work it out. Why should the customer pay for their inability to locate an issue when under warranty? Progress for you no doubt

[fredgroves]

Possibly a transient fault (loose connection on something) but more likely the thermostat about to fully fail or the impeller on the water pump.

My guess is that whilst they'll see the fault in the error log, they won't be able to reproduce the problem and you'll owe them 60 quid.

[monkeyhanger]

If all those lights came up then there should be tracwable fault codes flagged. If they can see fault codes then you have probable cause to bring it in and so shouldn't be charged. That and who calls out a breakdown service for a non-fault?

Your dealership is taking the piss, try one from a different group.

[fredgroves]

How many dealers though would fix something which had a pile of errors in a log from a week ago but no sign of it doing it right now?

Yesterday morning I had AFS errors spring up - cornering and headlights reported as faulty. When I checked, yes, I had no headlights when I tried to manually turn them on.

Coming back to the car in the evening, everything working fine.

I get ACC errors too a few times too. Once again, transient fault, nothing to see afterwards.