Missing Fog lights

[eatontrifles]

Has anyone received their compensation cheque from VWUK yet? I have been waiting for over a month now.

Not received mine yet. Chased the dealer again this week. What sum have people been offered ?

£495. Mine was taken off the payment when I collected as I raised the issue beforehand.

[hog_hedge]

Has anyone received their compensation cheque from VWUK yet? I have been waiting for over a month now.

Not received mine yet. Chased the dealer again this week. What sum have people been offered ?

had a phone call off dealer yesterday , told I would receive mine within 2 weeks VW are busy processing claims apparently the saga is costing them just under 1 million quid !

Thanks for the replies, I was told £275 and then it's going up to £500 now apparently.

[I wanted a GTi]

had a phone call off dealer yesterday , told I would receive mine within 2 weeks VW are busy processing claims apparently the saga is costing them just under 1 million quid !

Probably is costing them that, 1 million is only 4,000 claims at £250 a go.

[andy28]

I've just had an email from my dealer to say they are processing cheque refunds now. I was originally told £245 but it's now £500. Andy

[I wanted a GTi]

I've just had an email from my dealer to say they are processing cheque refunds now. I was originally told £245 but it's now £500. Andy

Isn't it £250 from the dealer and £250 from VW?

[Guzzle]

My understanding was £250 reimbursement for missing equipment and a further £250 goodwill payment. All from VW coffers.

[Mark V GTD]

Its not the dealers fault - its to do with how standard UK spec was set up by VWUK with the parent company in Germany (ie; the omitted foglights as standard build items in GTI/GTD models).

[eatontrifles]

Its not the dealers fault - its to do with how standard UK spec was set up by VWUK with the parent company in Germany (ie; the omitted foglights as standard build items in GTI/GTD models).

Is that for definite? The Sales Manager at my dealer said it was most likely parts availability. More markets than UK didn't get foglights in the first batch so it's not just a VWUK thing.

[I wanted a GTi]

My understanding was £250 reimbursement for missing equipment and a further £250 goodwill payment. All from VW coffers.

Yeah hence why you get £250 from dealer that they pay from the amended price they pay VW and £250 goodwill from VW UK

Friend of a friend got his cheque from the dealer but still waiting on the cheque from VW

[Excession_OCP]

Just thought I'd report that my GTD was delivered on the 19th of June and does have the front fogs installed. It's a company vehicle so I'm not sure of the build week but I'd hope that any cars delivered after this time should have them fitted too.