I am retired, and the car has a very easy life. 32,000 very easy miles.
In my view, VW are a huge corporate which will be coughing up many Billions of dollars in fines and legal cases in the US due to its own criminal actions in dieselgate.
The message has gone out from HQ to save every penny. That means that No "discretionary" money will be spent. So out goes care about Loyal customers, and in comes the Lawyer, who points out that all the "wear and tear" stuff is only warranted for 6 months, or 6,000 miles. The fact that most modern shock absorbers on modern cars do 100,000 miles is ignored.