Author Topic: Cracked sunroof surround  (Read 54195 times)

Offline TurboTrev

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Re: Cracked sunroof surround
« Reply #30 on: 17 March 2020, 14:49 »
Any update on this yet Watts?

Offline Watts

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Re: Cracked sunroof surround
« Reply #31 on: 17 March 2020, 15:38 »
Any update on this yet Watts?

Thanks for asking :smiley: The part was on back order, I'll have to chase it again soon.
2019 Oryx White 5dr TCR.

Was - 2015 Tornado Red 3dr GTI PP, manual, Santiagos, Audi short shifter.

Offline TurboTrev

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Re: Cracked sunroof surround
« Reply #32 on: 17 March 2020, 15:44 »
Any update on this yet Watts?

Thanks for asking :smiley: The part was on back order, I'll have to chase it again soon.
All getting sorted under warranty I hope? :smiley:

Offline Watts

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Re: Cracked sunroof surround
« Reply #33 on: 17 March 2020, 15:58 »
Any update on this yet Watts?

Thanks for asking :smiley: The part was on back order, I'll have to chase it again soon.
All getting sorted under warranty I hope? :smiley:

Either under warranty or the sales office of the dealer. I'm sure though if they put their mind to it VW will pay as it is clearly their responsibility. I shall be passing on that note you kindly posted on here, hopefully that get the problem permanently sorted and aid their claim against VW :smiley:
2019 Oryx White 5dr TCR.

Was - 2015 Tornado Red 3dr GTI PP, manual, Santiagos, Audi short shifter.

Offline TurboTrev

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Re: Cracked sunroof surround
« Reply #34 on: 17 March 2020, 16:38 »
Any update on this yet Watts?

Thanks for asking :smiley: The part was on back order, I'll have to chase it again soon.
All getting sorted under warranty I hope? :smiley:

Either under warranty or the sales office of the dealer. I'm sure though if they put their mind to it VW will pay as it is clearly their responsibility. I shall be passing on that note you kindly posted on here, hopefully that get the problem permanently sorted and aid their claim against VW :smiley:
Good news. :smiley:  Hopefully it will be warranty to strengthen any similar failures being dealt with that way.  Keep us informed.  Thanks.

Offline Exonian

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Re: Cracked sunroof surround
« Reply #35 on: 19 March 2020, 12:52 »
I’d been wondering about an update on this too.
Glad to hear it’s being sorted ok Watts.

I’d imagine the whole supply chain from VW must be getting dodgy right now.
‘23 8R
Serial white Golf owner


Offline Watts

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Re: Cracked sunroof surround
« Reply #36 on: 19 March 2020, 19:32 »
I’d been wondering about an update on this too.
Glad to hear it’s being sorted ok Watts.

I’d imagine the whole supply chain from VW must be getting dodgy right now.

Thanks :smiley: I want to chase them as it has been a while but I'm thinking it's likely to take a while with the situation as is. So long as it gets done at some point. To be perfectly honest it's not bothering me at all at the moment. I seem to have a more practical outlook on this car rather than the bubble wrap approach I had to my PP.
2019 Oryx White 5dr TCR.

Was - 2015 Tornado Red 3dr GTI PP, manual, Santiagos, Audi short shifter.

Offline Exonian

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Re: Cracked sunroof surround
« Reply #37 on: 19 March 2020, 19:52 »
I think a quiet reminder might not be out of order. Sometimes the part can be in but for whatever reason notifying the customer gets overlooked. It happens.

I’m very much like yourself as regards to being precious about the TCR.
The Ed40 was bought as an ornament and treated like royalty as I had a commuter car to do the daily grind stuff. The TCR was bought as a commuter car and boy has it had to earn its keep this winter.
I managed to get through two and a half years with just two microscopic paint chips on the front of the Ed40 but the poor TCR has had a few sizeable chips already and has literally been cleaned twice in four and a half months (nearly 4K miles). I blame the DSG for turning me into a bone idle git  :grin:
‘23 8R
Serial white Golf owner


Offline Watts

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Re: Cracked sunroof surround
« Reply #38 on: 19 March 2020, 20:07 »
The number of stone chips equates to the amount of fun you're having :laugh:

Yes, I'll give them a call, it makes sense to keep in touch.
2019 Oryx White 5dr TCR.

Was - 2015 Tornado Red 3dr GTI PP, manual, Santiagos, Audi short shifter.

Offline Exonian

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Re: Cracked sunroof surround
« Reply #39 on: 19 March 2020, 20:15 »
The stone chips show the amount of fun cars going in the opposite direction are having whilst I’m wafting about driving like a nun  :grin:
‘23 8R
Serial white Golf owner